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“Overpriced, poor service and distinctly average food. Not recommended!” 2 of 5 bubbles
Review of New Inn - CLOSED

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New Inn
Cuisines: British
Restaurant details
Carlisle
Level Contributor
73 reviews
56 restaurant reviews
common_n_restaurant_reviews_1bd8 62 helpful votes
“Overpriced, poor service and distinctly average food. Not recommended!”
2 of 5 bubbles Reviewed 28 June 2012

Frosty reception on arrival; you were made to feel like they were doing you a favour allowing you to eat there! No appreciation or gratitude from the staff for your business, depsite these difficult economic times. Service was slow and unattentive, and not even so much of a thanks or a goodbye from the front of house on our departure.

Menu was extremely limited and very expensive. Range of food was restricted: it appears this place is trying to be something it is not. Forget the pretentious menu and totally unecessary "canapes on reception" - how about getting back to good quality, traditional rustic fare?!!

Poor selection of drinks - the only beer on tap was Boddingtons - the local Jennings was unavailable.

Surprisingly busy at the time, however it was December; and the New Inn appears to be patronised by locals who are perhaps creatures of habit and obviously don't know any better!

We visited as a group of local people, however as we were "unknown", we felt like we were being treated like outsiders, which is appalling! God knows how people from outside the area are treated, and what they go away thinking!!

Will not be going back!

  • Visited December 2011
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
Thank sweeney05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

2 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Level Contributor
18 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
“Nice but over-priced for what it aims to be but sadly is not reaching that standard.”
3 of 5 bubbles Reviewed 11 December 2011

I've visited this place twice in the last month and both times it left me disappointed sadly. The attention to detail is missing and on the second occasion our party of four didnt feel welcomed which was a shame.

    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 2 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
Thank Juliana101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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