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“Attrocious!!!!! If you want food or drinks dont bother”

Melbreak Country House Hotel - Restaurant
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Ranked #17 of 59 Restaurants in Workington
Certificate of Excellence
Price range: US$13 - US$32
Dining options: Reservations
Restaurant details
Dining options: Reservations
Carlisle, United Kingdom
1 review
“Attrocious!!!!! If you want food or drinks dont bother”
Reviewed 19 January 2014 via mobile

Booked a table of 2 in advance. Got there and we had to go and look for anyone. Eventually found staff. Staff couldn't remember 2diet cokes 1 with lemon and had to ask what drinks were twice. Waited in the bar area and ended up helping the 1bar staff do her maths homework. Then being told by the mature woman (poss grandmother) that i didnt mind doing the homework as "it gives me something to do as i waited" height of rudeness!!! Then seated in a cold room with a noisey heater that did little to warm the room. No side plates, iced water or starter cutlery set out. Knife and fork also set wrong way round. Starter came looked lovely, tasted nice. Thats where it stopped being nice. No-one checked on us during eating our starter. Waited what seemed a long time for anyone and had to go Looking for staff to clear our plates away! Found them eventually at reception researching their homework with mature lady. Mains came (butterflied chicken that was meant to have option of chips or potatoes and peas or seasonal veg. Was just given grilled chicken (NOT butterflied- a basic skill) with chips and overcooked peas. Had to then say I wanted seasonal veg and reiterate what was specified on the menu. Veg (chunks of half cooked carrot and overdone red cabbage and sultanas which is not a combination you would put together- for good reason- awful. 2staff then walked in and out past thd room we ate in 4/5times anx didnt check ic everything ok. Which is unforgiveable as we were the only people in the building!!! Then out oc curiosity ordered pudding. Ordered crumble thinkinv it was fruit crumble as specified in the menu to bd told rhubarb and ginger. Fine I thought as I like that combination and my partnef sticky toffee pudding. Rhubarb and ginger was like wallpaper paste-no joke. Crumble was sprinkled on and not even cooked to make it crunchy. Sticky toffee pudding was dry. Overall, don't even try it if your hank marvin starving.

Helpful?
Thank fieryfoody
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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62 reviews from our community

Visitor rating
    29
    16
    7
    5
    5
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Billinge
Level Contributor
42 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 45 helpful votes
“Cheap tasteless food”
Reviewed 13 December 2013 via mobile

Went here for a birthday meal with a large group of us. I think out of 20 of us only two people enjoyed what they ate )so if u like fajitas you'll be fine!!!

The steak was the most bland I've ever tasted (lacked seasoning) and the gammon was not only over priced (£15) for what can only be described as less than average but also very rubbery.

I understand that there was a lot to cater for but they had our order prior to us going.

I won't be back - EVER and will most definitely NOT recommend to anyone I like.

Staff- ok but couldn't cope with being busy!

Overall a very unsatisfactory visit.

Helpful?
Thank Dee D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Workington Cumbria
Level Contributor
69 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
“Good Food and Staff”
Reviewed 27 August 2013

Very good value for money food is very good and well presented Staff are very friendly and helpful will vist again

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank johnjoewood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liverpool, United Kingdom
Level Contributor
35 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 59 helpful votes
“Really lovely!!!!!”
Reviewed 30 June 2013

We didnt stay on the hotel but dined there twice.

food was lovely on both occasions. first night we had the pie everything tasted very fresh and the price was really good even on drinks.

second night i had caesar salad and my husband had the burger. he did think the bun was a bit stale (or it had been toasted and gone hard after it had cooled) but he still really enjoyed it.

there werent many people in there but t be honest we were relieved!!! there was music on very lightly in the background which was enough.

Staff were fantastic, really polite and happy to help.I woud say give it a go and make up your own mind!!

  • Visited June 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank heather c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cumbria
Level Contributor
40 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 56 helpful votes
“Disappointing”
Reviewed 18 May 2013

Dined here early Saturday evening in May for my wife's birthday and we were the only couple in the dining room which set the alarm bells ringing! Although the surroundings were quite pleasant there was, not surprisingly, no atmosphere whatsoever and the quality of the food was average pub grub and not restaurant quality.
On a positive note the staff were pleasant and helpful and the service was good.

  • Visited May 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Alan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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