Booked a table of 2 in advance. Got there and we had to go and look for anyone. Eventually found staff. Staff couldn't remember 2diet cokes 1 with lemon and had to ask what drinks were twice. Waited in the bar area and ended up helping the 1bar staff do her maths homework. Then being told by the mature woman (poss grandmother) that i didnt mind doing the homework as "it gives me something to do as i waited" height of rudeness!!! Then seated in a cold room with a noisey heater that did little to warm the room. No side plates, iced water or starter cutlery set out. Knife and fork also set wrong way round. Starter came looked lovely, tasted nice. Thats where it stopped being nice. No-one checked on us during eating our starter. Waited what seemed a long time for anyone and had to go Looking for staff to clear our plates away! Found them eventually at reception researching their homework with mature lady. Mains came (butterflied chicken that was meant to have option of chips or potatoes and peas or seasonal veg. Was just given grilled chicken (NOT butterflied- a basic skill) with chips and overcooked peas. Had to then say I wanted seasonal veg and reiterate what was specified on the menu. Veg (chunks of half cooked carrot and overdone red cabbage and sultanas which is not a combination you would put together- for good reason- awful. 2staff then walked in and out past thd room we ate in 4/5times anx didnt check ic everything ok. Which is unforgiveable as we were the only people in the building!!! Then out oc curiosity ordered pudding. Ordered crumble thinkinv it was fruit crumble as specified in the menu to bd told rhubarb and ginger. Fine I thought as I like that combination and my partnef sticky toffee pudding. Rhubarb and ginger was like wallpaper paste-no joke. Crumble was sprinkled on and not even cooked to make it crunchy. Sticky toffee pudding was dry. Overall, don't even try it if your hank marvin starving.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.