We regularly use hotels all over the country as being a removal company we travel all over the country.
We had a removal booked in whitehaven so I needed to book my three young men into a hotel overnight . I found this hotel through late rooms . The cost of one night was nearly £100 , more than we would usually spend but I hoped for that money it would be a nice hotel for them.
Two of my men arrived about tea time , the third of my drivers had come from another job in Warwick .
He had been travelling for 6 hours.
One of my young men was waiting in reception for him to arrive , unfortunately he had been held up in traffic on the m6 .
At 11.45 he was told to get out of the reception and go to his room , the alarm was being set and he was not allowed to be downstairs . If he came down stairs they would all been thrown out of the hotel.
I contacted the hotel and asked to speak to the manager to explain the situation . How this man can run a business I don't know , I have never spoke to such a rude man in all my life . I don't even want to repeat some of the language he used , but basically he was not prepared to let anyone else into the hotel
I have a poor young man who has been working all day and driving since 6.00 pm who now has nowhere to sleep tonight.
The hotel is also very dirty and grubby , the bed linen is soiled , very dated ...
I only wish that I had taken the time to read the trip advisor before I booked .
I feel terrible that I have subjected my men who work extremely hard to this awful hotel
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- Also Known As:
- The Cumberland Hotel Workington, Cumbria