We visited this hotel with a coach tour and stayed for 4 nights and were to visit the Lake District.
Steps up into hotel, then steps down to reception. As reported by others lift only took 1 person with one suitcase if you were lucky. Our double bedded room had a 4 poster, but that is where the excitement ended. Carpet had black spots all over it and it was gritty to walk on. Hair Dryer on switch had to be held down while it was in use, which is no good. Shower was good size but shower door panel came off in my hand as it was not fitted into grooves properly, then the shower head was not stay in the fitting nor wood the shower head stay up on its own it kept sliding down riser. Food was very good, but limited choice, however, to be fair it was enough and there was plenty of it, in fact too much, there was a lot of waste, even when people asked for small portions. Staff mostly friendly although one particular female gave a grunt when you asked for anything. Tea and toast on table before you got in for breakfast, hence it was cold and had to ask for fresh. Lift broke down one day so stairs had to be negotiated, which was a nightmare for me with arthritis pretty bad in knees. Asked reception about shower etc and although was promised it would be attended to it never was while we were there. Also no grab rail in shower. As someone else mentioned this hotel does not really cater for disabled people.
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- Also Known As:
- The Cumberland Hotel Workington, Cumbria