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“Value for money - plenty of character and like a...”
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Review of Ebenezer Chapel

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Overview
Converted chapel -
8 Bedrooms, 7 Bathrooms, Sleeps 22
Belper, Derbyshire, England

Reviews from our community

Average - based on 23 reviews
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Reviews from our community

Date | Rating
  • English first
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English first
davethesu...
Northern England
Level 6 Contributor
158 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
“Hmmmmm....”
Reviewed 21 February 2016 for a stay in February 2016
3
people found this review helpful

I've just come back from a lovely weekend at Ebenezer Chapel, in the company of 5 other families. Loads of space, and the 2 lounges plus 1 bedroom with TV meant we could keep the kids from under our feet.

However, the conversion is very dated. It reminded me of a student bedsit. The seal was missing from the log-burner, so smoke leaked into the main lounge/kitchen. There was only one smoke alarm, and I didn't check that it worked. The dishwasher was dripping into one of the lower bedrooms. Light fittings were hanging from the roof in at least one room and some of the rooms are damp and musty.

To say it would make an ideal 'project' for someone sums it up I think; Ebenezer Chapel is in need of some serious refurbishment if you are going to pay that kind of money.

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
22 Feb 2016
This group did have a problem towards the end of their stay, and the booker phoned me prior to their departure, as the pipe draining out of the appliances in the kitchen appeared to be blocked causing an over flow and some water was dripping into a bedroom below. A plumber has been called and all is now resolved. There are several smoke alarms, four TV's in the property and light fittings hanging from the roof? The property is graded annually and has received a three star grading by Visit Britain. I am surprised at this review as the people I spoke to in the kitchen, whilst looking at the water draining problem, said they had a lovely weekend and were thinking of booking the property again.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hopefamil...
ormskirk
Level 3 Contributor
11 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Value for money - plenty of character and like a Tardis inside"”
Reviewed 13 January 2016 for a stay in December 2015
3
people found this review helpful

18 of us stayed here after Christmas and upto New Year 2016. There were a mixture of adults and teenagers. We booked the property because it could cater and accomodate a group of our size. We go away each New Year and have difficulty finding places as they are so expensive at this time over Christmas and New Year. The best thing about the place is that its comfortable and you can sit 20 on sofa's which is something you dont get at most places of this size. eg Most Youth hostels that hold 30 only have comfy chairs for about 15 as they think not everyone will use them at the same time. There is also a second lounge, again with sofa's for anyone that wants a bit more peace. The place is like a labrynth with little rooms everywhere and there is character as well with the old Pulpit and well etc.
Its funny to see other reviews and whilst this is their experience, if you are cold due to an open fire, then light it. It adds to the atmosphere and is a wood burner, not an open fire. There was even wood supplied to have a fire which again is not provided in lots of establishments.
Regarding the equipment, Yes its a bit of a mix but the kitchen was very well equiped. We cooked a full roast for 18 and other meals and it was fine. The large table that will sit 18-20 is immediately outside the kitchen which is on a sort of mezzanine overlooking the main lounge. In fact if you did have to keep your eye on younger children its ideal as you can see down to them if they were in the main lounge.
The area is brilliant with plenty of shopping in Belper, all the mills to visit and Matlock etc as well. You are not far from Derby if you want somewhere bigger or the villages of the Peak District if you want somewhere smaller. If you like the Cinema, there a great one in Belper. Its only got one screen so book but it has really comfy seating, places to place your Mug of coffee/chocolate which they let you take in and the picture/sound is A1.

I am trying to give a realistic review and look, whilst there may be some cobwebs and stuff, its a huge place and a bit different. The settee's may have seen better days but we found them clean and very comfy. We had to book for the week as it was over New Year but could only stay 4 nights due to work etc but this proves that it is good value for money. We are not a group with loads of money but still thought it worth paying the weeks price for 4 days. If we had more money we would go somewhere which was immaculate etc but You get what you get pay for and you certainly get a lot at Ebenezer Chapel for what you pay.
The bathrooms are plentifull and adequate. I would favour, not having the coin operated electricity but it does say this is this case in the information. On the point of correspondence and information, Mrs WAYNE kept us updated and informed. The key pick up was simple as was the refuse collection. A bonus is the WIFI which worked well although the phone signal was hit and miss. There were TV's in some rooms but remember to turn on the aerial amplifier in the lounge to get a signal.
Note there is a good housekeeping payment which is returned promptly if you don't lose any towels or damage anything etc. We tried to leave the place reasonably tidy and received ours back fully.

There are two great pubs near by, one attached and the Holly Bush 200 metres down the lane left out the front door. Both are old fashioned serving real ales and had fires roaring.

This review is supported by 5 families who agree with its content to save seperate reviews. We travelled from Lancashire.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The size and comfort of the place
Liked least: Paying for electricity on a meter
Travelling group: Large Group
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children Large groups
People with pets
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
18 Jan 2016
Thank you for your review. You seem to have found plenty to do in the area. I am glad you had a good time over New Year and found the chapel comfortable and good value.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
BCB B
Manchester, United Kingdom
Level 5 Contributor
52 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Disappointing”
Reviewed 8 November 2015 for a stay in November 2015
3
people found this review helpful

Stayed here with a group of friends, there is plenty of space for a large party but the accommodation left a lot to be desired. Guests expect more of self-catering properties these days. The place smelt musty, carpets were not clean, decor and furniture of a poor standard. The kitchen surfaces were dirty, as was the floor. The newer bathrooms were much better and if everything had been to that standard and clean, it would have been fine. Having read some of the reviews, I don't agree that all this adds to the chapel's charm. It is a lovely building in a good location but seriously in need of updating and a deep clean. Sorry!

Travelling group: Large Group
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anji08
Halifax, United Kingdom
Level 1 Contributor
3 reviews
“Clean, comfortable and great for our group of 22”
Reviewed 27 May 2015 for a stay in May 2015

This was a birthday celebration and had people aged from 1 to 80. The chapel is a good size with plenty of room. The kitchen has all the amenities you would need, with a large dining area that could fit us all around the table. The building has plenty of character being an old chapel but was clean and comfortable with plenty of bedrooms and bathrooms to cater for all our needs. It was a good place for our get together and good value for money. The owners were very accommodating and we enjoyed our stay. Thank you.

Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
18 Jan 2016
Thank you for your review. I am glad that you found the chapel suitable for your needs and had a good break.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Unicrew
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Absolutely filthy!”
Reviewed 6 April 2015 for a stay in April 2015
4
people found this review helpful

Came here for Easter. Bathrooms looked good from a distance but webs everywhere. Every other plate was vile. The power meter took coins which is now not allowed so will be investigating at work (work for a utility company), so have to add a lot of cash on top of the weekend for electricity!

Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
18 Apr 2015
I was a little dismayed to read this review as the previous guests to this one had written such a lovely write up and stated how they had enjoyed their stay at the Ebenezer Chapel.
Also the person who booked the chapel for this Easter week end had emailed me and said 'We had a lovely stay at the Ebenezer Chapel over the Easter weekend' and went onto to say that they had left some belongings at the chapel, which have since been returned, and I have spoken to him recently and he has repeated his satisfaction with his Easter holiday stay.
The chapel does have an electricity meter, which is fully mentioned in the web site description, and over a week end works out at approximately 50 pence per person.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
babsLancs
lancs
Level 4 Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Large comfortable house, perfect for our annual family gathering.”
Reviewed 27 March 2015 for a stay in March 2015
2
people found this review helpful

It's difficult to find affordable accommodation for 20 people and Ebenezer Chapel was perfect for our needs. It is large and comfortable. The kitchen is very well equipped with good working surfaces. The lounge has plenty of seating for everyone and the log fire made it very cosy. The house suited the needs of everyone in the party ages ranging from 3 months to 74. We have an annual family gathering and have stayed in places a lot more expensive which were not as comfortable. Yes when we arrived we were a bit concerned about parking but had no problems over the weekend. Nice pubs in the area. The Holly Bush worth walking up to. The King Wiĺliiam next door also very cosy. We didn't eat out. Nice children's play area 2 minutes away and a Wacky Warehouse across the road. Tesco delivered to the house. Everyone wants to return next year. So ill be making another booking.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The kitchen size and equipment. Seating for everyone.
Liked least: Having to pick up the key. Could a key box with a code be provided?
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
27 Mar 2015
Thank you for your review. I am very glad that you had a good weekend and a comfortable stay and it was suitable for all the age groups holidaying. Really hope to welcome you back for another visit.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sandra Y
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Plenty of space for get together of all ages but looking tired in places”
Reviewed 13 March 2015 for a stay in December 2014
1
person found this review helpful

I stayed here with family over Christmas 2014, with 17 of us (aged 6 to 76) we needed a large place to stay and with that in mind Ebeneezer Chapel was just right. There was a Christmas tree and some decorations in place. Plenty of space for the children to play and us all not to be on top of each other. We were a bit concerned about the parking arrangements but the road is wide enough and we managed without any problems.

However, we did have concerns over the cleanliness of the place. The door next to the window in the Middle bedroom was full of cobwebs and mould and had obviously not been cleaned for many weeks. Also, my husband pulled open the bedside cabinet drawer and the front fell off in his hands this must have happened on many an occasion!

In the Front bedroom, there was an amazing array of cobwebs behind the wardrobe which stood at least 8” away from the wall so easily accessible with a feather duster. This was a very damp bedroom. The tiles and the shower tray were very grubby. Also a pair of adult boxers and socks were found in one of the bedside drawers plus a long lost photo dating back to the 1970’s.

The shower tray in the Cliff Bedroom was filthy and also there was a large amount of mould on the wall to the left hand side of the window. The bedside lampshade was hanging off its frame.

The blind to the velux window in Woodside bedroom is hanging off and serves no purpose at all and we didn’t fancy putting our clothes in the chest of drawers.

The kitchen is very well equipped but we found the knobs on one of the cookers easily came off and needed to be fitted back correctly otherwise gas leaked from the rings. The microwaves were on too high a shelf for safety and on the lower one you needed to hold the microwave door shut to make it work.

There was plenty of room at the dining table to accommodate us all but if the full capacity were staying it would be a bit of a tight fit. The leg fell off one of the dining chairs and one of the others very wobbly.

When we 'plumped up' the cushions and tidied in the downstairs lounge we found a Christmas card (not one of ours), one sock, plenty of crumbs and grot at the back of the sofas. Obviously not been properly cleaned for a while.

It would perhaps be nice to have a second vacuum in the property as the one there did seem to spit out more than it picked up. Some of the furniture, décor and bedding is looking very tired.

Despite the above, we did have a wonderful family time together in Derbyshire and the snow on Boxing Day was an unexpected bonus. Would I stay in Ebeneezer Chapel again? Yes I would if I knew the place had been cleaned properly.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness
Liked best: Plenty of space
Liked least: lack of cleanliness in some rooms
Travelling group: Extended Family
Your age range 50-64
Would you recommend this hotel to a friend?   No.
Recommended for:
Friends getaway People with disabilities
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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