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“Good, Clean, Value for Money”

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Hilton East Midlands Airport
Certificate of Excellence
Reviewed 23 January 2012

Good, clean airport hotel which was very good value for money.

Staff very helpful and even gave us a late departure for not extra charge.
Concierge was also very helpful.

Breakfast plentiful and overall very pleased.
Will stay here again.

  • Stayed: December 2011, travelled as a couple
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Thank Travelman023
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
managerEMA, Front Office Manager at Hilton East Midlands Airport, responded to this reviewResponded 1 February 2012

Dear Guest,

Thank you for taking the time to give us your feedback.

I am delighted that you have enjoyed your stay with us and we look forward to your next visit.

kind regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,585 - 1,591 of 1,774 reviews

Reviewed 20 January 2012

Only staying for one night on business. Room is very Hilton, by that I mean its just like most Hilton hotel rooms, comfortable enough but just my taste and perhaps could do with a refresh. Good shower. Had room service for evening meal, which was excellent. Breakfast was pretty good considering it is a buffet style, cooked items were fairly fresh. Only brief interactions with staff, but all were polite and professional.

  • Stayed: January 2012, travelled on business
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Thank Lexy_Essex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
managerEMA, Front Office Manager at Hilton East Midlands Airport, responded to this reviewResponded 2 February 2012

Dear Guest,

Thank you very much for taking the time to give us your feedback.

Happy that we were able to meet your expectations.

We look forward to welcoming you back to the Hilton East Midlands.

kind regards

Report response as inappropriate
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Reviewed 17 January 2012

We stayed here for the Christmas break 2011. Reception area lovely, staff friendly and our family room was large and comfortable and clean. Breakfast had a really good selection and was very nice. The dinner we had was Christmas dinner so not the standard menu but all in all it was very nice. The start and intermediate courses were good as were desert choices and cheeses. The main course was not quite as good as I hoped for a special occasion but that does not spoil my overall view of this being a great hotel. I imagine if travelling it would be great for the stay and fly parking deal. The pool and jacuzzi were nice too. Would definately stay again. Oh and another thing, we requested a quiet room and that is definately what we got. However the hotel was not very busy Christmas eve so would test this request again next time we stay.

  • Stayed: December 2011, travelled with family
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Thank fussytraveller40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
managerEMA, Front Office Manager at Hilton East Midlands Airport, responded to this reviewResponded 2 February 2012

Dear Guest,

Thank you very much for taking the time give us your feedback.

Thank you for staying with us and we look forward to your next visit.

kind regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 January 2012

Great location for airport. I use it for business but must say the food is very overpriced. Would stay again and ask work to put me here at every opportunity

  • Stayed: September 2011
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1  Thank jayjaymcd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
managerEMA, Front Office Manager at Hilton East Midlands Airport, responded to this reviewResponded 2 February 2012

Dear Guest,

Thank you taking the time to give us your feedback.

At Hilton we endeavour to meet the expectations of all our guests. To this end we do offer discounted dinner vouchers for the restaurant that can be purchased from reception. Please do take advantage of this promotion while it lasts.

Look forward to welcoming you back to the Hilton East Midlands.

kind regards

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Reviewed 8 January 2012

I stayed at the Hilton for one night.It was quite good stay.I got a nice room, reception was very helpful,good service in restaurant but the problem was at the bar.French workers talking in their language.I'm not the resist but You should have more respect for your customers.The last thing.There was a two people working behind the bar. they hugged and keep stayed close not paying attention to the rest.If You are in love please guys leave this at home and don't bring this to work.
Anyway Hilton is a very nice hotel, close to the airport good quality and I really enjoyed my stay.

  • Stayed: December 2011, travelled on business
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10  Thank Peradon W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
managerEMA, Front Office Manager at Hilton East Midlands Airport, responded to this reviewResponded 2 February 2012

Dear Guest,

thank you very much for giving us your feedback.

All our guest comments are valuable in that it enables us to improve our services to meet our guests expectations.

We look forward to your next visit

kind regards

Report response as inappropriate
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Reviewed 6 January 2012

My close friend had her wedding here in December and it was a fantastic day. The staff seemed to do really brilliantly and the food/drink was a really good quality.

We booked a room for the night of the wedding and the room was really good. A good large size, nice big comfy double bed and good clean bathroom. Our room overlooked the main road but at night it wasnt a distraction at all. They put really good quality shampoo etc. in the bathroom. There is a bottle of water in the room for £3.95 and free tea and coffee etc.

Check in and everything was fine. Carparking can be expensive we didnt have to pay though as we were guests at the wedding, otherwise it can be up to £16.00 for overnight.

I'd say my only downsize was how expensive drinks were... at the bar they were really overpriced, small glass of coke £1.90 a Redbull £4.00! But it is a Hilton so i dont whether the high prices are expected.

Overall really great stay and room was only £50 so a bargain!

  • Stayed: December 2011, travelled with friends
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1  Thank PrincessSquidge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
managerEMA, Front Office Manager at Hilton East Midlands Airport, responded to this reviewResponded 2 February 2012

Dear Guest,

Thank you very much for taking the time to give us your feedback.

We're happy that you enjoyed your stay with us and also the wedding. We've taken on board your comments about the prices at the bar and have introduced 'happy hour' with discounted drinks prices in the evenings. We're always on the lookout for ways to make our facilities match our guests expectations.

We look forward to your next visit.

kind regards

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Reviewed 27 December 2011

Great hotel and conveniently located off the high way. Friendly staff, nice large lounge area to conduct business or catch up with friends. Excellent breakfast buffet!

Rooms are quite big as we were in the executive room. Furniture and design of room could be upgraded as it's less contemporary then other Hilton hotels.

There's not many restaurants close by without driving out of the property but it's a short drive.

Overall - great hotel!

  • Stayed: December 2011, travelled on business
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2  Thank lszutoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
managerEMA, Front Office Manager at Hilton East Midlands Airport, responded to this reviewResponded 2 February 2012

Dear Guest,

Thank you very much for taking the time to give us your feedback.

We're delighted that we were able to meet your expectations and we look forward to your next visit.

kind regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton East Midlands Airport

Address: Junction 24, M1, Derby Road, Castle Donington DE74 2YW, England
Phone Number:
Region: United Kingdom > England > Derbyshire > Castle Donington
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Luxury Hotel in Castle Donington
#2 Family Hotel in Castle Donington
#4 Business Hotel in Castle Donington
#4 Romantic Hotel in Castle Donington
Price Range: £57 - £114 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton East Midlands Airport 4*
Number of rooms: 152
Official Description (provided by the hotel):
IMPORTANT TRAVEL ADVICE: When travelling to the hotel and using a satnav, please search for the hotel name in the 'points of interest' or 'hotel search' section of your device. The reason is the hotel postcode covers such a large area that it can be imprecise on some devices. Please also note that if your satnav's maps are not up to date this can also cause misguidance, especially on tomtom devices. We strongly advise you to refer to our directions page on the hotel website ... more   less 
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Also Known As:
Hilton East Midlands Airport Hotel Castle Donington
Hilton Hotel Derby
Hilton Derby
Derby Hilton
Hilton East Midlands Airport Castle Donington, Derbyshire

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