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“Very Good hotel handy for the M1 and airport with excepetionally helpful staff”

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Radisson Blu Hotel, East Midlands Airport
Certificate of Excellence
Helmsley, United Kingdom
Level 6 Contributor
115 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
“Very Good hotel handy for the M1 and airport with excepetionally helpful staff”
Reviewed 12 July 2012

I used this hotel for a business dinner and overnight before a conference at the Henry Ford Centre Loughborough.

From first booking the event with the Radisson Conference Team, nothing was too much trouble – despite me changing numbers, times etc several times. On arrival reception staff were really friendly.

Bedrooms very modern – almost to minimalist for my taste. Didn’t like the wood floors – would have liked slippers provided to walk round in bare feet. The windows didn’t open which I hate so had to use the air con. Nice comfy bed – got a great night’s sleep. Reasonable amount of space though for two people.

Nice touches in our business room were an espresso machine – and a kettle – but why no herbal tea? At least camomile and mint are usually standard nowadays. Free mini-bar with beer and soft drinks was a treat.

Nice modern bathroom – shower took a bit of working out but nice and hot. Some instructions would be useful as it had a rain head, hand shower and tap all on same control. Also needed flannels. Separate loo is good to have – no spare loo roll though.

Free WIFI throughout the hotel – take note other chains!

Dinner in a private room – the staff were absolutely outstanding and very professional. As we had VIP clients this was most appreciated.

Didn’t, make breakfast as prepping for conference but husband said it was very good.

Rooms very competitively priced - £99 Inc VAT and breakfast for standard and £139 Inc VAT and breakfast for business. Not sure if this was a special rate for conference package or the usual rate.

All in all would highly recommend.

  • Stayed July 2012, travelled on business
    • Value
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    • Cleanliness
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Helpful?
1 Thank BodgerDogSproxton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Manager at Radisson Blu Hotel, East Midlands Airport, responded to this review, 16 July 2012
Thank you for you great review on Trip Advisor.

We are so pleased you enjoyed your conference and stay here and we are looking forward to welcoming you back.

Kind Regards
Emma Fairhurst - Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (265)
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English first
UK
Level 6 Contributor
132 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 166 helpful votes
Reviewed 11 July 2012

I would say that this is one of the nicest looking hotels in the airport area and it lived up to the reviews of others. A couple of disappointments for us were that we booked a double room and were allocated single beds and another being that we would have liked a bath but it was a shower. I'm sure if we'd made a fuss we could have moved but our time was limited so we accepted it. The bedrooms have laminate floors which is not a good idea in an airport hotel. We could hear the clattering of high heels, heavy shoes and cases being wheeled from the room above at all hours so sleep quality wasn't brilliant. The air con wasn't working, or if it was, it wasn't very efficient and the room was stuffy. The reception staff were extremely helpful and friendly, providing an efficient and professional service. We ate in the restaurant - it wasn't cheap but they have you captured as there's nowhere else to go to in close proximity. There is an airport transfer service which is charged at $2 per trip per person but it worked very well.

  • Stayed June 2012, travelled with friends
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Helpful?
1 Thank FizzUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Manager at Radisson Blu Hotel, East Midlands Airport, responded to this review, 16 July 2012
Thank you for taking the time to place a review on Trip Advisor.

We are pleased that you enjoyed our modern, new hotel and thank you for bringing to our attention some areas for attention.

We look forward to welcoming you back!

Kind Regards
Emma Fairhurst - Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
West Midlands, UK
Level 6 Contributor
183 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 11 July 2012

We booked a room and car parking deal which was excellent value for money. The hotel and the rooms are contemporary and stylish and the excellent way to start a trip, will definitely use again.

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank alasuberdaplatz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Manager at Radisson Blu Hotel, East Midlands Airport, responded to this review, 16 July 2012
Thank you for taking the time to write a review on Trip Advisor.

We love to get feedback from our guests and it's always great to hear when were getting it right.

We look forward to welcoming you back!

Kind Regards

Emma Fairhurst - Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stroud, United Kingdom
Level 6 Contributor
607 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 218 helpful votes
Reviewed 10 July 2012

We stayed overnight before a 6.45am flight, and it was perfect for this. The room rate included parking and minibus transfers to the airport only 5 minutes away. The rooms are stylish and beds very comfortable - the hotel is only eight months old. Bar and restaurant staff are excellent and the snacks and food are a high standard - eating in the restaurant provides runway views from some tables - ours did! In addition you get the bonus of the fitness centre, large sauna and steam room and a good sized swimming pool. Grab and go fruit , drinks and snacks were provided. Perfect!

Room Tip: The rooms don't have carpets and you can here noise from footsteps above, so ask for top floor r...
See more room tips
  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank malcsaville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Manager at Radisson Blu Hotel, East Midlands Airport, responded to this review, 16 July 2012
Thank you for your great review on Trip Advisor.

We are so glad you enjoyed your stay and was able to make the most of all the the facilities that we offer here.

We look forward to welcoming you back soon.

Kind Regards

Emma Fairhurst - Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
UK
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 8 July 2012

Brilliant stay here before our trip to Mexico. Very efficient team, very clean, wow bedrooms, parking simple and they don't take cars off site, courtesy bus was waiting at the airport for us when we returned. Layla represented Radisson superbly. Great value - book early.

  • Stayed June 2012, travelled with family
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    • Cleanliness
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Helpful?
1 Thank s8grn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Manager at Radisson Blu Hotel, East Midlands Airport, responded to this review, 16 July 2012
Thank you for taking the time to write a review on Trip Advisor.

We love to hear when we're getting it right, I will pass your kind comments on to Layla and the rest of the team.

Kind Regards

Emma Fairhurst - Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 7 July 2012

What a great hotel, this was my first visit but will definitely stay again.
Front desk - really helpful and easy checkin was very impressed very polite staff.
Room - I had a business room and after a long drive from Bracknell the complementary soft drinks where very welcome. But imagine my surprise when I saw a bottle of cold bud sat there as well and it was lovely. I also had a bottle of red in the room due to my silver status.
Bathroom was great as well really nicely laid out.
Bar - busy but good.
Restaurant - this was very good, service was faultless and food was very good indeed.
Checkout - very good and polite and happy staff again which makes a difference.
I will definitely be back a great experience in a very nice hotel.

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dominic C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Manager at Radisson Blu Hotel, East Midlands Airport, responded to this review, 16 July 2012
Thank you for your great review on Trip Advisor.

We like to take care of all our guests, but especially our Club Carlson members.

We hope to see you again soon.

Kind Regards
Emma Fairhurst - Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Married couple
Level 4 Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 6 July 2012

This was booked for me as a surprise from my husband,we stayed here the night before we flue out to Cyprus, we were treated like VIPs loved it.

Room Tip: I honestly think all the rooms would be great.
See more room tips
  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dpaula
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Manager at Radisson Blu Hotel, East Midlands Airport, responded to this review, 16 July 2012
Thank you for your excellent review on Trip advisor.

I will pass your excellent comments to all of the team.

Kind Regards
Emma Fairhurst - Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Radisson Blu Hotel, East Midlands Airport

Property: Radisson Blu Hotel, East Midlands Airport
Address: Herald Way, Pegasus Business Park | East Midlands Airport, Castle Donington DE74 2TZ, England
Phone Number:
Region: United Kingdom > England > Derbyshire > Castle Donington
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Castle Donington
#1 Family Hotel in Castle Donington
#1 Romantic Hotel in Castle Donington
#1 Luxury Hotel in Castle Donington
Price Range (Based on Average Rates): £
Hotel Class:4 star — Radisson Blu Hotel, East Midlands Airport 4*
Number of rooms: 218
Official Description (provided by the hotel):
2016 LUXURY AIRPORT HOTEL OF THE YEAR, AWARDED BY THE LUXURY TRAVEL GUIDE. Offering easy access to East Midlands Airport the new Radisson Blu Hotel is an excellent base for the discerning traveller. Stylish rooms and a first-class conference centre are offered alongside extensive dining options and excellent leisure facilities making it the preferred place to stay for business and leisure guests alike. Rooms: The hotel's 218 contemporary guest rooms are tastefully and stylishly designed with luxury and comfort in mind. With a selection of standard rooms, business class rooms and suites attention to detail is evident throughout. All rooms feature air conditioning, tea and coffee making facilities along with 38 inch flat screen televisions and free high speed internet access. Business class rooms and Suites feature extra amenities such as Nespresso(R) coffee machines and free movies. Dining: With an extensive brasserie style menu providing international cuisine choice will be paramount. Guests will be offered a variety of dishes and can choose to dine in the restaurant, lounge or bar. The Radisson Blu East Midlands Airport considers breakfast to be the most important meal of the day and offers a Super Breakfast concept which includes a large range of continental and English options to satisfy all tastes. Meetings & Events: Combining state of the art meeting facilities with an excellent convenient location for business travellers or local businesses the Radisson Blu East Midlands Airport is already a sought after conference venue. Ideal for hosting events ranging from international conferences to intimate banquets the hotel's 9 flexible meeting rooms can cater for 400 delegates in the largest suite. Services: Guests can enjoy the facilities of the onsite gym with all the latest high tech equipment. The swimming pool and spa area will provide relaxation after a hectic day. Free High speed internet access will be available throughout the hotel, outdoor parking, 24 hour room service and guest laundry service. Location: Offering prime location minutes from East Midlands Airport the Radisson Blu Hotel is in the heart of the East Midlands. The nearby M1 and M42 Motorways create easy access to local cities such as Derby, Nottingham and Leicester. ... more   less 
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Also Known As:
Radisson Blu Hotel, East Midlands Airport Hotel Castle Donington
Radisson Blu Hotel, East Midlands Airport Castle Donington, Derbyshire

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