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“Very good business hotel - but a bit hot.”

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Radisson Blu Hotel, East Midlands Airport
Certificate of Excellence
London, United Kingdom
Level 5 Contributor
57 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
“Very good business hotel - but a bit hot.”
Reviewed 30 December 2013

1 guest stayed on 3 occacsions during summer 2013.

Great facilities - gym/pool etc really good.

Food okay, not amazing - what you would expect. Breakfast not included in a lot of room rates so be careful.

Rooms well appointed and comfortable. Showers were a bit weak (water pressure wise), but bath rooms were lovely in general.

Cant go too wrong with this hotel. Very good.

  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank redhotrobert1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KordulaS_13, Manager at Radisson Blu Hotel, East Midlands Airport, responded to this review, 31 December 2013
Dear redhotrobert1979,
Thank you for your good comment. I am very sorry that you were not impressed with our food. During the Christmas/ New Year period we offered a limited menu because of our experience we had from last year.
We hope we can welcome you back again and wish you a Happy New Year.

Kind regards
Kordula Schloesser – Operations Manager
Kordula.Schloesser@radissonblu.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (263)
Date | Rating
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English first
Abu Dhabi, United Arab Emirates
Level 5 Contributor
68 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 24 December 2013

This radisson is still maintaining the high standards i've always experienced there. The rooms are excellently furnished, with a tonne of funky lighting configurations you can switch around.

An awesome, massive comfy bed and decent blackout curtains meant that it was night whenever I needed it to be. Wonderful breakfast (albeit with different finish times on a couple of different days that confused me - check the night before what time it finishes)

The gym is small but functional, clean and modern, and the pool/sauna/steamroom area is great. The male gym changing room was a bit grubbier and scruffier than I remember it from last time though.

The hotel's got a huge decent car park right in front, and you're no distance at all from the airport.

All staff were local, friendly, professional and courteous.

The food menu could be expanded a little bit in my opinion, and the prices are standard high hotel prices. I ended up eating in the hotel a lot, and all was good except the curry which was a bit bland and obviously not their speciality. Pappardelle pasta is excellent, could just do with some meat!

Credit to the radisson for FREE, high speed wifi throughout the hotel - the way it should be. More top end hotels need to follow suit!


Will stay again and always recommend to my colleagues.

Room Tip: Decent view of the threshold of runway 27 at East Midlands Airport from one side of the hotel.
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  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank barnabybleach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KordulaS_13, Manager at Radisson Blu Hotel, East Midlands Airport, responded to this review, 30 December 2013
Dear barnabybleach,
Thank you for your honest comments and recommendation.
I must investigate what happened with the breakfast time because we kept our regular opening hours daily from 06:30am – 10:30am and for the weekend until 11:00am.
Due to our experience from last year we decided to close the restaurant and offer from 23.12.2013 until 05.01.2014 a limited menu in the bar/lounge area.
We will collect feedback from this year and take your feedback in consideration for our plans next Christmas/New Year time.
Regarding your comments about the food quality and cleanliness of our leisure club the relevant Head of Departments will take responsibility.
We are looking forward to welcome you again and wish you all the best for the New Year.

Kind regards
Kordula Schloesser – Operations Manager
Kordula.schloesser@radissonblu.com
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Derby
Level 3 Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 21 December 2013 via mobile

Stayed over after a christmas party. The food was wonderful as was the room and the customer service. Had to ring reception as the hairdryer was broken and a replace was brought within 5 mins. Everything was excellent.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ewanDerby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KordulaS_13, Manager at Radisson Blu Hotel, East Midlands Airport, responded to this review, 29 December 2013
Dear ewanDerby,
Thank you very much for your positive feedback. It is great to see our Team Members achieved Customer Service expectations.
We wish you all the best for the New Year and please visit us again.

Kind regards
Kordula Schloesser – Operations Manager
Kordula.schloesser@radissonblu.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leicester, United Kingdom
2 reviews
Reviewed 17 December 2013

I just wanted to mention the excellent staff at the Radisson Blu. Our Christmas Party was held in the Wheatcroft Suite with a small bar to accommodate 170 guests. They worked amazingly hard all night - thank you to James Billing, Andreea Barker and Alex White, you were absolute stars. Thank you again.

Stayed December 2013, travelled on business
Helpful?
Thank GillMcG2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KordulaS_13, Manager at Radisson Blu Hotel, East Midlands Airport, responded to this review, 19 December 2013
Dear GillMcG2013,
We are pleased to read your positive comments about your Christmas Party.
Thank you so much that you mentioned our Bar Team. It is great to see that the Team is recognized for their work.

Seasonal greetings
Kordula Schloesser – Operations Manager
Kordula.schloesser@radissonblu.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
NOTTINGHAMSHIRE
Level 4 Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 15 December 2013

Room fab, staff second to none, so helpful, polite and so well organized.
Also very pleasant. Very high standards . Location very good, bar prices quite high.
Would stay here again. Family, or leisure great place to stay.

Room Tip: Any room would be perfect.
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  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KIMCO_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KordulaS_13, Manager at Radisson Blu Hotel, East Midlands Airport, responded to this review, 19 December 2013
Dear KIMCO_8,
Thank you for your positive feedback. It is great to see you had a nice time with us for your Christmas Party.
We are looking forward to welcome you again.

Seasonal greetings

Kordula Schloesser – Operations Manager
Kordula.schloesser@radissonblu.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Columbus, Ohio
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 December 2013

Want to buy a stamp...mail a letter.....shaving cream....use a atm machine,,,,,,,....forget it-------------the only enjoyable time i had during my 3day stay was talking to mark the daytime bartender....the nite bar staff don't have clue about customer service....the "runway resturant should change it's name to runaway resturant....don't order the apple soup or caprise salad...horrible !!..you would be better off bringing a hot plate and cook in your room !!

Room Tip: Find another hotel !!!
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  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank robert m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KordulaS_13, Manager at Radisson Blu Hotel, East Midlands Airport, responded to this review, 14 December 2013
Dear robert m,
Thank you for your honest feedback about your recent stay with us. Please accept my sincere apologies for the issues you experienced during your stay. I will discuss your comments with the relevant Head of Department to improve our customer service and obviously the food quality.
I hope you will visit us again to give us a chance to convince you that the service you received was an exception.

Kind regards
Kordula Schloesser – Operations Manager
Kordula.schloesser@radissonblu.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Norwich, England, United Kingdom
Level 5 Contributor
50 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 3 December 2013

I arrived to have a wonderful reception. The staff were so friendly. When I entered my room it was fantastic. Huge double bed loads of pillows and a wow bathroom. I had room service ....food was great , better than expected. Breakfast this morning was perfect! I am returning next week and looking forward to it.

  • Stayed December 2013, travelled solo
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Judy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KordulaS_13, Manager at Radisson Blu Hotel, East Midlands Airport, responded to this review, 7 December 2013
Dear Judy M,
We are very pleased to see your positive comments regarding your stay and we are glad to welcome you back so soon.

Kind regards
Kordula Schloesser – Operations Manager
Kordula.schloesser@radissonblu.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Radisson Blu Hotel, East Midlands Airport

Property: Radisson Blu Hotel, East Midlands Airport
Address: Herald Way, Pegasus Business Park | East Midlands Airport, Castle Donington DE74 2TZ, England
Phone Number:
Region: United Kingdom > England > Derbyshire > Castle Donington
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Castle Donington
#1 Luxury Hotel in Castle Donington
#1 Business Hotel in Castle Donington
#1 Family Hotel in Castle Donington
Price Range (Based on Average Rates): £
Hotel Class:4 star — Radisson Blu Hotel, East Midlands Airport 4*
Number of rooms: 218
Official Description (provided by the hotel):
2016 LUXURY AIRPORT HOTEL OF THE YEAR, AWARDED BY THE LUXURY TRAVEL GUIDE. Offering easy access to East Midlands Airport the new Radisson Blu Hotel is an excellent base for the discerning traveller. Stylish rooms and a first-class conference centre are offered alongside extensive dining options and excellent leisure facilities making it the preferred place to stay for business and leisure guests alike. Rooms: The hotel's 218 contemporary guest rooms are tastefully and stylishly designed with luxury and comfort in mind. With a selection of standard rooms, business class rooms and suites attention to detail is evident throughout. All rooms feature air conditioning, tea and coffee making facilities along with 38 inch flat screen televisions and free high speed internet access. Business class rooms and Suites feature extra amenities such as Nespresso(R) coffee machines and free movies. Dining: With an extensive brasserie style menu providing international cuisine choice will be paramount. Guests will be offered a variety of dishes and can choose to dine in the restaurant, lounge or bar. The Radisson Blu East Midlands Airport considers breakfast to be the most important meal of the day and offers a Super Breakfast concept which includes a large range of continental and English options to satisfy all tastes. Meetings & Events: Combining state of the art meeting facilities with an excellent convenient location for business travellers or local businesses the Radisson Blu East Midlands Airport is already a sought after conference venue. Ideal for hosting events ranging from international conferences to intimate banquets the hotel's 9 flexible meeting rooms can cater for 400 delegates in the largest suite. Services: Guests can enjoy the facilities of the onsite gym with all the latest high tech equipment. The swimming pool and spa area will provide relaxation after a hectic day. Free High speed internet access will be available throughout the hotel, outdoor parking, 24 hour room service and guest laundry service. Location: Offering prime location minutes from East Midlands Airport the Radisson Blu Hotel is in the heart of the East Midlands. The nearby M1 and M42 Motorways create easy access to local cities such as Derby, Nottingham and Leicester. ... more   less 
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Also Known As:
Radisson Blu Hotel, East Midlands Airport Hotel Castle Donington
Radisson Blu Hotel, East Midlands Airport Castle Donington, Derbyshire

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