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“Good hotel” 5 of 5 bubbles
Review of Radisson Blu Hotel, East Midlands Airport

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Radisson Blu Hotel, East Midlands Airport
Certificate of Excellence
london
Level Contributor
73 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Good hotel”
5 of 5 bubbles Reviewed 29 May 2014

Stayed for one night, has everything you need and more. Nicely fitted clean modern rooms, good restaurant and bar and a pool as well. Prices were very competitive only downside is charging for parking.
Would use again.

  • Stayed May 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank mart166
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel K, General Manager at Radisson Blu Hotel, East Midlands Airport, responded to this review, 30 May 2014
Hi Mart166

Thanks so much for the fabulous 5 star review, we're really grateful. We do have to charge for overnight car parking but try to keep it as reasonable as possible at only £5.

Warm regards

Daniel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,343 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (252)
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English first
Rotherham, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 28 May 2014

We stayed at the Radisson Blu East Midlands Airport on the 7th May 2014 for 1 night, before travelling to Florida the next day. On arrival to the hotel the receptionist that checked us in was polite and efficient. He took all our flight details and details for the shuttle bus, telling us he had booked us in for 8:30am pick up on our return trip.
My hubby had paid to upgrade our room due to celebrating our 2nd wedding anniversary, so we stayed the night in a business class room. The room was super clean and very stylish, I could have quite happily spent my 2 week holiday in that hotel room! The hotel had also left us a card and complimentary drinks in our room, as congratulations for our wedding anniversary which was a nice touch. The room had a run way view which did not affect us noise wise, even when planes were taking off and landing.
Due to arriving late at the hotel we had already eaten and just wanted to relax before our forthcoming journey, so didn't have time to use any facilities. The communal areas did appear well kept though.
We used the free shuttle service to the airport, which we found efficient on our outbound journey. The shuttle was ready to take us as soon as we checked out at reception, and dropped us off outside the departure check in. On getting out of the mini bus the driver told us we'd be picked up in the same area, all going well so far...
On arrival back to the UK we made our way to where we had been dropped off to find no shuttle bus. A little worrying baring in mind we had been told we were booked in for 8:30am, as we were there at the correct time, so we thought we'd wait around for a few minutes. After a further 5 minutes waiting my hubby phoned the hotel, only to be told we were supposed to use the complimentary phoned inside the terminal (which we never saw) to phone through for the shuttle. Why were we not told this on check in or when we were dropped off? Also why book us in for 8:30am pick up, and take our flight details if we were never going to be picked up unless we phoned? When the shuttle finally reached us 10 minutes later we were told she had been waiting for us near arrivals (not what we had been told on departure!), but luckily she had drove around to departures as she couldn't find us. So be aware you MUST use the phone in the terminal, otherwise you'll be left waiting (not what we wanted after a 8.5 hour flight!)

I would have given the hotel a 5* review if it wasn't for the poor communication, which left us slightly disappointed.

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Spans88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel K, General Manager at Radisson Blu Hotel, East Midlands Airport, responded to this review, 30 May 2014
Hi Spans88

Thanks for the very positive review despite the miscommunication with regard to your return transfer from the airport. We ask guests for their return flight details to get a general idea of the time they will require a transfer back to the hotel but as we can never tell how long it will take to clear passport control and baggage reclaim there is a Radisson Blu phone on the left as you exit the glass tunnel into the arrivals lounge so guests can call us when they require collecting. I'm sorry that this wasn't clearly explained to you by our Receptionist but pleased that the bus picked you up only 10 minutes after you called us.

On a positive note I'm delighted you enjoyed your stay with us and appreciated the anniversary card. Hope to see you again soon.

Warm regards

Daniel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 28 May 2014

The hotel was packed with motor racing fans and a Saturday night wedding. Sounds like a recipe for a noisy sleepless night or two. Not a bit of it. The management organisation was the best and the vast reception and bar area was busy but relaxed. The restaurant,equally busy,was calm,the service 100% and the food excellent. The bedroom was very well appointed, the bed comfortable and everthing spotless. Breakfasts were excellent. The car park was close and it's gated security a bonus. All this and the cost per night most reasonable. We will stay in this hotel again.

Room Tip: Book well ahead if possible-- it's the best hotel in the area.
See more room tips
  • Stayed May 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank tony-judd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel K, General Manager at Radisson Blu Hotel, East Midlands Airport, responded to this review, 30 May 2014
Hi Tony

Thanks so much for the great 5 star review, it's really appreciated. I assume you were here for the World Superbike weekend wihch is really busy for us but I'm delighted that despite being so busy our food and service were of their usual high quality.

Pity the weather wasn't a bit better but maybe next year, hope to see you then if not before.

Warm regards

Daniel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sheffield, United Kingdom
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 28 May 2014

We always like to use park and fly when flying early morning and have stayed in various hotels.
The Radisson Blu, East Midlands Airport east a perfect choice,
New, modern, lovely well equipped room , nice atmosphere in the bar area and quick efficient check in.
The transfer to and from the airport was a smooth ,well organised journey, around 5 minutes!
We didn't eat at the hotel , so can't comment.
Will certainly use this hotel again, and can highly recommend it

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Roger C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel K, General Manager at Radisson Blu Hotel, East Midlands Airport, responded to this review, 30 May 2014
Hi Roger

Many thanks for the great 5 start review.

Warm regards

Daniel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Daventry, England, United Kingdom
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 28 May 2014

Stayed here for the BritCar round. Top, top place. Everything was right, comfy beds, great food, staff are spot on and the place is spotless. Plus they actually let you have breakfast early enough to get to the track. Quite unusual in the UK at weekends.

Room Tip: Think they're all good
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  • Stayed May 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Melindi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel K, General Manager at Radisson Blu Hotel, East Midlands Airport, responded to this review, 30 May 2014
Hi Melindi S

I was really pleased you enjoyed your stay with us and very grateful for your 5 star review. We are home to a large number of race teams throughout the year and try to understand their requirements such as early breakfasts so they can get on with the serious business of racing.

Hope to see you for Britcar next year if not before.

Warm regards

Daniel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
london
Level Contributor
175 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 bubbles Reviewed 27 May 2014

We stayed at the Radisson the night before a track day at Donington Park. I could not be more pleased. The parking was spacious, so no problem parking the car and the trailer, with security and a gate. The lobby is very nice, we had dinner at the restaurant, it was good and properly priced. The rooms were spacious, the shower very good, the internet service good, and the price was right. If around the area I will stay there again.

Room Tip: With a view to the airport!
See more room tips
  • Stayed May 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ana_and_pedro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel K, General Manager at Radisson Blu Hotel, East Midlands Airport, responded to this review, 30 May 2014
Hi Ana & Pedro

Thanks for taking the time to leave us such a great positive review. Hope your track day went well and you'll be back soon.

Warm regards

Daniel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hampshire
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 26 May 2014

As business travellers my husband and I stay away a lot and have, between us, experienced a high variety of hotels from the very good to the very bad. We booked this hotel for a weekend away for the World Superbikes and cannot praise it highly enough. We had an excellent room, spotlessly clean with a huge extremely comfortable bed and a lovely bathroom. The level of service in every aspect was faultless and every member of staff greeted us with a genuine smile and a wish to be helpful. The bar area is very pleasant and the food very nice. We hesitated to pay the extra for breakfast but it was well worth it, everything delicious fresh and hot with a wide variety of choice. We will not hesitate to go back and thoroughly recommend:)

Room Tip: We booked a little way in advance to take advantage of an offer. Rooms on the side rather
See more room tips
  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank cbrrider
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel K, General Manager at Radisson Blu Hotel, East Midlands Airport, responded to this review, 30 May 2014
Hi cbrrider

Thanks for the great 5 star review, it's much appreciated. I was really pleased you enjoyed your stay with us for World Superbikes, just a pity the weather wasn't a bit better.

There's always next year though!

Warm regards

Daniel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Radisson Blu Hotel, East Midlands Airport

Property: Radisson Blu Hotel, East Midlands Airport
Address: Herald Way, Pegasus Business Park | East Midlands Airport, Castle Donington DE74 2TZ, England
Phone Number:
Region: United Kingdom > England > Derbyshire > Castle Donington
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Castle Donington
#1 Romantic Hotel in Castle Donington
#1 Business Hotel in Castle Donington
#1 Family Hotel in Castle Donington
Price Range (Based on Average Rates): £
Hotel Class:4 star — Radisson Blu Hotel, East Midlands Airport 4*
Number of rooms: 218
Official Description (provided by the hotel):
2016 LUXURY AIRPORT HOTEL OF THE YEAR, AWARDED BY THE LUXURY TRAVEL GUIDE. Offering easy access to East Midlands Airport the new Radisson Blu Hotel is an excellent base for the discerning traveller. Stylish rooms and a first-class conference centre are offered alongside extensive dining options and excellent leisure facilities making it the preferred place to stay for business and leisure guests alike. Rooms: The hotel's 218 contemporary guest rooms are tastefully and stylishly designed with luxury and comfort in mind. With a selection of standard rooms, business class rooms and suites attention to detail is evident throughout. All rooms feature air conditioning, tea and coffee making facilities along with 38 inch flat screen televisions and free high speed internet access. Business class rooms and Suites feature extra amenities such as Nespresso(R) coffee machines and free movies. Dining: With an extensive brasserie style menu providing international cuisine choice will be paramount. Guests will be offered a variety of dishes and can choose to dine in the restaurant, lounge or bar. The Radisson Blu East Midlands Airport considers breakfast to be the most important meal of the day and offers a Super Breakfast concept which includes a large range of continental and English options to satisfy all tastes. Meetings & Events: Combining state of the art meeting facilities with an excellent convenient location for business travellers or local businesses the Radisson Blu East Midlands Airport is already a sought after conference venue. Ideal for hosting events ranging from international conferences to intimate banquets the hotel's 9 flexible meeting rooms can cater for 400 delegates in the largest suite. Services: Guests can enjoy the facilities of the onsite gym with all the latest high tech equipment. The swimming pool and spa area will provide relaxation after a hectic day. Free High speed internet access will be available throughout the hotel, outdoor parking, 24 hour room service and guest laundry service. Location: Offering prime location minutes from East Midlands Airport the Radisson Blu Hotel is in the heart of the East Midlands. The nearby M1 and M42 Motorways create easy access to local cities such as Derby, Nottingham and Leicester. ... more   less 
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Also Known As:
Radisson Blu Hotel, East Midlands Airport Hotel Castle Donington
Radisson Blu Hotel, East Midlands Airport Castle Donington, Derbyshire

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