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“Great start to our holiday”

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Radisson Blu Hotel, East Midlands Airport
Certificate of Excellence
Reviewed 4 September 2014

We stayed here on a stay, park and fly package booked through holiday extras.
Parking and transfers via the courtesy bus went very smoothly.
The hotel room was one of the best we have stayed in. Room large, beds very comfortable, TV, safe and fridge all free. Tea and coffee facilities.
Bathroom was spacious with a large walk in shower.
Hotel clean and staff were friendly and helpful.
The bar area was comfortable, bright and spacious, bar meals and drinks were reasonably priced.
A relaxing start to our holiday, if we fly from East Midlands in the future, this hotel will definitely be our first choice for a pre holiday stay and park.

  • Stayed: August 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank TheSimpsons13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel K, General Manager at Radisson Blu Hotel, East Midlands Airport, responded to this reviewResponded 5 September 2014

Hi TheSimpsons

Thank you very much for the wonderful 5 star review, I'm delighted we'll be your first choice next time.

Warm regards

Daniel

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914 - 920 of 1,513 reviews

Reviewed 4 September 2014 via mobile

Stayed night before our flight with Son and Daughter in law. A lovely bit of luxury to get us in the holiday mood. Rooms are plush asnd clean. The staff were friendly and efficient on check in and waiting on in the bar. We enjoyed a bar meal and several drinks. Prices not extortionate as can be in hotels. The transfer to and from the airport were punctual and helpful. Will definitely stay again. Thank you.

Stayed: August 2014, travelled with family
2  Thank Elvislover57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel K, General Manager at Radisson Blu Hotel, East Midlands Airport, responded to this reviewResponded 5 September 2014

Hi Elvislover

Thank you so much for the fabulous 5 star review.

Warm regards

Daniel

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Reviewed 2 September 2014

Booked this hotel prior to flight from EMA. Staying overnight allows the holiday to start that bit earlier.
Excellent location and quiet rooms.
Room overlooked the airport so an added advantage of plane spotting if that is your interest.
Wi if intermittent in room so if reliant on this check if good signal in your room, but excellent signal in bar and lobby area.
Food in restaurant good and service friendly and efficient.
Breakfast good choice and friendly helpful staff.
Only comment if you want to have the shuttle to the airport it is £3.00 per person which we felt was a little expensive for a 5 minute journey, otherwise a good place to stay.

  • Stayed: August 2014, travelled as a couple
    • Value
    • Location
    • Service
1  Thank Charliechew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel K, General Manager at Radisson Blu Hotel, East Midlands Airport, responded to this reviewResponded 5 September 2014

Hi Charlie

Thanks for the great 5 star review, I'm really pleased you enjoyed your stay so much.

With regard to the cost of the airport transfers we do offer them complimentary to guests who book one of our park and fly packages, the transfers are also free for children and the £3 per person charge is actually cheaper than the taxi fare. Hope this helps to clarify for you.

Warm regards

Daniel

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Reviewed 2 September 2014

The staff at this hotel are very friendly, and always willing to help. Plus points are: comfortable beds, swimming pool, sauna, steam room and gym. Free shuttle to the airport (3 mins away). The room are a little on the warm side and the air conditioning doesn't do much, so in the summer this can be a problem. Breakfast offers a good selection of items, and the staff will cook eggs fresh to your liking. The quality of the remaining hot food items depends on how busy the restaurant is at the time you eat.

Room Tip: The mobile phone reception is poor in most rooms, make sure you can connect your device to the free...
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  • Stayed: August 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
1  Thank sweetpotato84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel K, General Manager at Radisson Blu Hotel, East Midlands Airport, responded to this reviewResponded 5 September 2014

Hi Sweetpotato

Thanks for the great 5 star review, we really appreciate it. As a result of feedback from our guests we recently replaced all the controllers for the heating and cooling in our bedrooms and the results have been great, try it next time you stay.

Warm regards

Daniel

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Reviewed 1 September 2014

Booked this hotel for the close proximity to EM Airport and the parking was included at a reasonable price. The hotel faciltiies are superb, lovely room, decor and their was plenty of space for the kids (6 years and 10 years). We ate in the bar and again, was lovely (if not a little pricey). The car park was extremely busy and we were worried we wouldnt get a space although we did eventually find one at the very end of the car park. The shuttle transfers to and from the airport were very good. As we were departing on a 6am flight from EMA we paid for the "grab and go" breakfast. We were told this consisted of cereals and pastries as well as juice and hot drinks etc. What we actually received on the morning ho0wever, was an Alpen bar and a cup of tea (in a paper cup) that hadnt even been made with boiling water. We were told that because their was a 'rave' in a nearby town (which the hotel hadnt been aware of), we would have to "make do". This isnt what we expected of a Radisson hotel and would make us reconsider booking.

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Blu Hotels
Thank M N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel K, General Manager at Radisson Blu Hotel, East Midlands Airport, responded to this reviewResponded 5 September 2014

Hi M N

Thank you so much for the positive review, I was really pleased to read that you enjoyed your stay so much but disappointed to learn that you were only offered our complimentary Grab and Go Breakfast rather than the full continental prior to your departure in the early hours of the morning.

Going forward we now offer a room service continental breakfast to guests on breakfast inclusive packages who are departing prior to our restaurant opening at 6.30am.

Those guests who do not have breakfast included will still be able tro enjoy the complimentary Grab and Go breakfast which consists of tea or coffee, water, fruit and cereal bars.

Please do contact me when you next need to stay with us and I will arrange to 'make it right' for you.

Warm regards

Daniel
daniel.keane@radissonblu.com

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Reviewed 31 August 2014

We stayed here for one night before flying from the airport. The hotel is very modern and clean. The rooms are large and the quality of the furnishings are high. The hotel runs a free shuttle bus and on the morning of our departure we were offered free water bottles and breakfast snack bars as we were leaving early in the morning. I would recommend this hotel.

Stayed: August 2014, travelled as a couple
2  Thank uk_richy_rich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel K, General Manager at Radisson Blu Hotel, East Midlands Airport, responded to this reviewResponded 2 September 2014

Hi uk_richy_rich

Thanks for the wonderful 5 star review. I'm really pleased you enjoyed your stay and our Park and Fly package worked so well for you. The complimentary Grab and Go Breakfast is a bonus when you're up at some unearthly hour prior to an early flight.

Warm regards

Daniel

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Reviewed 30 August 2014

What a lovely start to our holiday. We booked it as a 'mystery hotel' but had worked out in advance that it would be this hotel and we weren't disappointed. We stayed as a faily with 2 young children. We were given a suite which had an espresso machine,bottle of wine, bottle of beer, bottle of coke and 2 bottles of water complimentary...we are easily pleased! The room was lovely and the children were so excited. We used the pool and our complimentary bath robes and slippers. It was lovely to start the holiday with a dip...although could have been a little warmer. I also used the steam room and sauna which was nice. We all ate in the restaurant and had lovely meal. The staff were great with the children. The bathroom was a ggod size itch a wet from type of shower with 2 types of shower heads. On our way to the airport we grabbed a bit of fruit and croissant off the bar which was ggod as I wasn't expecting to have anything to eat at all. We were delivered straight to the departures and on our return the phone was right outside where you come from customs. Out ride back to the hotel arrived prompt and a good end to a fantastic holiday. Would I use this hotel again...most definitely yes even thgh we only live 40 minutes away! It made out holiday so much less stressful getting to the airport. Brilliant hotel!

  • Stayed: August 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank gaskinheleng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel K, General Manager at Radisson Blu Hotel, East Midlands Airport, responded to this reviewResponded 2 September 2014

Hi gaskinheleng

Thanks for the fabulous review, I'm delighted your family enjoyed your stay so much and had time to enjoy all our facilities.

Warm regards

Daniel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Radisson Blu Hotel, East Midlands Airport

Address: Herald Way, Pegasus Business Park | East Midlands Airport, Castle Donington DE74 2TZ, England
Phone Number:
Region: United Kingdom > England > Derbyshire > Castle Donington
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Castle Donington
#1 Business Hotel in Castle Donington
#1 Luxury Hotel in Castle Donington
#1 Family Hotel in Castle Donington
Price Range: £66 - £145 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Radisson Blu Hotel, East Midlands Airport 4*
Number of rooms: 218
Official Description (provided by the hotel):
2016 LUXURY AIRPORT HOTEL OF THE YEAR, AWARDED BY THE LUXURY TRAVEL GUIDE. Offering easy access to East Midlands Airport the new Radisson Blu Hotel is an excellent base for the discerning traveller. Stylish rooms and a first-class conference centre are offered alongside extensive dining options and excellent leisure facilities making it the preferred place to stay for business and leisure guests alike. Rooms: The hotel's 218 contemporary guest rooms are tastefully and stylishly designed with luxury and comfort in mind. With a selection of standard rooms, business class rooms and suites attention to detail is evident throughout. All rooms feature air conditioning, tea and coffee making facilities along with 38 inch flat screen televisions and free high speed internet access. Business class rooms and Suites feature extra amenities such as Nespresso(R) coffee machines and free movies. Dining: With an extensive brasserie style menu providing international cuisine choice will be paramount. Guests will be offered a variety of dishes and can choose to dine in the restaurant, lounge or bar. The Radisson Blu East Midlands Airport considers breakfast to be the most important meal of the day and offers a Super Breakfast concept which includes a large range of continental and English options to satisfy all tastes. Meetings & Events: Combining state of the art meeting facilities with an excellent convenient location for business travellers or local businesses the Radisson Blu East Midlands Airport is already a sought after conference venue. Ideal for hosting events ranging from international conferences to intimate banquets the hotel's 9 flexible meeting rooms can cater for 400 delegates in the largest suite. Services: Guests can enjoy the facilities of the onsite gym with all the latest high tech equipment. The swimming pool and spa area will provide relaxation after a hectic day. Free High speed internet access will be available throughout the hotel, outdoor parking, 24 hour room service and guest laundry service. Location: Offering prime location minutes from East Midlands Airport the Radisson Blu Hotel is in the heart of the East Midlands. The nearby M1 and M42 Motorways create easy access to local cities such as Derby, Nottingham and Leicester. ... more   less 
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Also Known As:
Radisson Blu Hotel, East Midlands Airport Hotel Castle Donington
Radisson Blu Hotel, East Midlands Airport Castle Donington, Derbyshire

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