Went to the Priest House for lunch with family today. I hadn't been there for about 20 years so was really looking forward to a nice trip down memory lane. The place has been tastefully modernised and it looked great. That is probably my better memory of the day....
Confusion was the order of the day amongst the wait staff. The poor chap who served the 5 of us looked utterly bewildered and confused (maybe it was his first day) and failed to get our order right, we ended up going through it with him a couple of times. We were clearly not the only party who were having issues, the table next to us received starters that they didn't order.
It wasn't particularly busy when we first arrived, but we found ourselves having to prompt the staff to take our order for drinks and had to remind them up missing meals, although at the end of each course they did have the courtesy to ask us if everything was alright.
The food itself was 'okay', not 4 star and probably overpriced. My dessert, a strawberry cheesecake accompanied by a strawberry and pepper salad in balsamic was laughable. Since when did a salad consist of half a strawberry and a dumping of pepper on the side??
This establishment needs to educate its serving staff to be a bit more prompt on service and proactive in ensuring that meals arrive timely, and all at the same time. It would also be greatly improved if the staff didn't have to consult the chef to answer basic menu questions such as which cheeses come with the cheese board?.
The saving grace was that they also managed to stuff up the bill, by at least it was in my favour. Come on Priest House - you can do better than this.
- Official Description (provided by the hotel):
- Set in a tranquil and stunning location on the banks of the River Trent, The Priest House's history is a rich one that can be traced back almost 1,000 years. Built around a mill tower with its very own water wheels, this 42 bedroom hotel is perfectly placed for a romantic break, an exclusive conference venue or a picture perfect wedding. We've hand-picked a fine selection of food and drink to compliment the charm and romance of our English Countryside setting. Fine dine in our beautiful dining room or relax in our newly renovated and re-named Millstream Bar & Terrace where you can enjoy al fresco dining overlooking the River Trent in the Summer months. We invite you to come and relax and really feel at home with us. ... more less
- Reservation Options:
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- Also Known As:
- Priest House Hotel Castle Donington
- Priest Hotel Castle Donington
- The Priest House By The River Castle Donington, Derbyshire