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“What has happened to this former flagship?”
Review of Castle Hotel

Castle Hotel
Ranked #9 of 21 Restaurants in Castleton
More restaurant details
Restaurant details
Dining options: After-hours, Lunch, Dinner, Breakfast, Reservations
Description: Embracing the rural charm of its tranquil, scenic setting, The Castle - Castleton offers a modern twist on traditional country pub dining. As well as offering a beer garden for enjoying summertime dining, the cosy dining room is filled with rustic original features and toasty fires for warming winter dining. Championing favourite British recipes, guests can enjoy evenings devoted to the inn's freshly-baked pies, as well as gourmet roast dinners and seasonal cocktail mixes.
Reviewed 10 August 2014

The Castle was a former favourite of mine back from the days of when I worked for what was the brewing and pub retailing empire that was Bass. In those days the Castle was one of the flagships of a 4000 pub estate and we would hold management and other meetings there. Many years on, I took my family there this weekend expecting the same former greatness. What a disappointment in comparable terms. The board on the roadside advertising for a head chef and around 5 other key staff started the alarm bells ringing. We stayed overnight and ate in the restaurant. The food element of our stay was a series of disappointments, with two of our 4 main courses not to the standard that should be served resulting in a bill reduction, warm wine and grumpy restaurant service....not good. There was more but I don't want to 'moan' necessarily and the young bar staff were trying valiantly whilst clearly up against it. I sincerely hope the management team of Innkepers Lodge have a fundamental roots and branch review of the pub and staff it correctly as it has the potential to return to its former glories. Disappointed, but won't give up on an old favourite........just yet. Come on the management team of the parent company. Being in a prime location is not sufficient to survive these days. It feels like a sink or swim moment to me and I hope the business can return to its former position at the top of the pile instead of languishing almost at the bottom.

    • Value
    • Atmosphere
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    • Food
1  Thank Duxoup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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510 - 514 of 711 reviews

Reviewed 10 August 2014

Visited here with a few hiking buddies after completing a 15 mile hike through the Dark Peak. Most pubs in Castleton were busy, so it came as a relief that tables were available here - I know why now! The 'tender prime cuts of beef, slowly marinated in merlot' were nothing more than chewy old massed produced stewing steak with veins sticking out of it in my pie. Even a hungry dog would have struggled to eat this. I promptly asked for a refund - which was duly paid without quibble.

The other two members of the party did eat their meals, but claimed they were of a standard at which the pub could just about get away with.

A real shame, as the range of beers, the views and the building it's self are fantastic.

    • Value
    • Atmosphere
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3  Thank Robert S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2014

Classic dishes well prepared. I had smoked haddock fishcakes which were delicious. My wife had shoulder of lamb which was a little too fatty to her taste. Pimm Eton Mess and a latte to finish. Bottle of wine [Merlot] enjoyed at a reasonable price.

Thank Bill G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 August 2014

Good Sunday lunch, but be prepared for a long wait. There is aboard outside advertising for a chef, waiting staff, hotel staff and so on - so maybe that's why there is a delay. Food arrived - it was okay - bit warm and we need some gravy. I wouldn't go again.

Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2014

no where near enough staff on for a busy summers day.
nice pub but badly run,2 young girls running the floor & bar,felt sorry for them.
took an age to get any service..
the management need to get their acts together.

2  Thank Munkym
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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