Recently visited here with my boyfriend. We were at the bar waiting to order drinks for 5 minutes. This wouldn't have been a problem but they weren't busy and we could see the staff on their phones at the back. We eventually asked if they were serving and the lady came and took our order. We ordered our food 'inn keepers pie' and 'fish and chips'. They arrived, my boyfriends pie was good and he was happy. My fish and chips were also quite nice until I came across a long brown hair (it wasn't mine either). I promptly took it back to the counter and explained and showed the foreign object to the bar man. He took it away - no apology. He then realised he had not asked what I wanted so half way across the bar he asks "do you want another". I daren't say no. I said yes please if it's not too much trouble.
When the new plate came my boyfriend had finished his, but there was no apology, nothing.
The pub is nice but the staff are unprofessional and cold. When we left I said 'thanks, bye' and got no response.
Won't be going again.
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