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“A lovely stay at the Peaks Inn!!! :-)”
Review of The Peak Hotel

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The Peak Hotel
Ranked #9 of 13 Castleton B&B and Inns
Certificate of Excellence
Haywards Heath, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“A lovely stay at the Peaks Inn!!! :-)”
Reviewed 11 July 2011

It was our first visit to Castleton and after a lovely day exploring we went to the Peaks (earlier than booking in time) to get some lunch. The staff couldn't have been more helpful, even allowing us to book in early. We ate here and the food arrived quickly, well presented and delicious!! :-) We ate outside, despite it raining, in the gorgeous garden which had heat lamps and huge umberellas making it a very nice al fresco experience!!!

The room was lovely and clean, the shower was amazing and our good night's sleep was not disturbed at all from any noise from the pub. The bed was comfortable and the breakfast was big and tasty.

Overall we had a very pleasant stay and would definitely return.

Thanks to the landlord and landlady :-)

Room Tip: We stayed in room two.
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  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank noodlesgroovy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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270 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
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English first
Cambridgeshire
Level 3 Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 9 July 2011

We recently stayed at the Peaks Inn for 3 nights - The Inn is really nice and the owners have only been in business for about 12 months. During our stay we had excellent breakfasts and plenty of it. Nothing was too much trouble - we ate at the Inn one evenng and again the food was very good. We stayed in room 3 - which was spacious and the bed was very very comfotable - and even as it was at the front of the Inn we were not disturbed by noise. The bathroom was huge and hot water was plentiful and had an excellent shower. However, we did have to e-mail the owners after our stay (they were nt on site when we left) to recommend that they review their cleaning of the bedrooms. Our room on arrival had cotton and fluff on the bathroom floor and a dirty wooden floor in places in the bedroom. The dust lay thick on the headboard an other pieces of furniture. We made note but unfortunately nothing improved during our 3 day stay. In fairness to the owners, after our e-mail they said they had recently reviewed their clearning and staff had been retained so this problem should not re-occur. Don't let this put you off - because I think it wa a blip in their cleaning regime - the sanitary ware in the bathroom was very clean and towels/sheets etc excellent. Just a little too dusty.
Castleton is an excellent area for walking, caves, and several places to eat. Do visit the George pub - it's so quaint and welcoming - the food was excellent.

  • Stayed June 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank debs94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeeChesterfield, Owner at The Peak Hotel, responded to this review, 10 July 2011
Thank you for your review - as mentioned in your email, we have already corresponded regarding this issue and my response really is aimed towards future guests.

We pride ourselves on offering a friendly and welcoming service and employ staff with "can do " attitudes - if you feel that something is not acceptable / up to standard, please notify either myself, Madeleine or any member of our team. We are eager to ensure that every guests stay is as satisfying as possible and, given the opportunity, will always try to rectify any problem which may arise.

Madeleine and I were present on the first night of the above guest's stay and also cooked/served breakfast the following morning - had we been notified at the time that our guests were dissatisfied with the cleanliness of the room, we would have instantly corrected the issue.

Our housekeeping staff have since been retrained in areas that need attention with the current addition of bedroom checks once cleaning has been completed to ensure standards remain as we would wish.

Guest comments (both positive and negative) are extremely valuable to us and assist us in improving standrads and service for future customers.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 4 Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 5 June 2011

My husband and I spent 3 nights at The Peaks Inn. From arrival to departure the staff were keen to ensure everything about our stay was perfect. After the first nightmy husband commented that he couldn't remember sleeping so well! We didn't bother eating anywhere else as the meals were tasty and of good quality. We visited a few of the other pubs in the village for a drink but were pleased that we had chosen The Peaks Inn for our stay. After 3 nights away my husband looked 10 years younger! If you want a break away from it all this is the place to be.

  • Stayed May 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marinerette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Level 4 Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 2 June 2011

After a fantastic first stay at the Peaks Inn we said we would book again.. so we did and this time brought the family with us to see 12 Strings play.

We had room 3 this time which was lovely, really spacious and had everything you could possibly need including the lovely little touches like bottles of water alongside the usual tea tray.

As always all the staff were fantastic, as was the lovely breakfast. The music by Twelve Strings was also a fantastic night - great atmosphere.

Will we be back? - absolutely!

Any regrets? Only writing these reports so it may become so popular that I cant get in again... but I hope it is always busy as its a credit to the owners.

Thanks again for a great time.

  • Stayed May 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank LoveHolidays1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Selby
Level 4 Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 12 May 2011

We stayed for three nights at the end of April begining of May. We were greeted at the hotel by the owner Lee and felt at ease at once. We had the room with the four poster and spa bath which was amazing. We ate out that night and bumped into Lee and his wife Madeline who are lovely they greeted us like old friends. The hotel is ideally situated for a number of walks from Castleton and enjoyed two. We ate at the hotel on the last night and the meal was lovely. Breakfast every morning was excellent, the portions are very good. We tried all the other pubs in the village but I have to say non were as welcoming as the Peaks. Lee and Madeline are doing a great job so much so I was tempted not to write a review they might be fully booked next time I want to go. We will definatley be returning. A big thank you to Lee, Madeline and all their staff for making us so welcome.

  • Stayed April 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AnotherWeekendAway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hertfordshire
1 review
Reviewed 11 May 2011

We had a lovely time,the staff were very friendly ,provided a very good service and were very informative. Our room was huge with a large en suite and very clean.The bed was super comfortable and the breakfasts kept us going all day.The Inn was well placed for all the local attractions.The weather was OK and we are sure if the staff could have they would have made it really warm and dry.

  • Stayed May 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bbmherts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Yorkshire
1 review
Reviewed 7 May 2011

On arrival at the Peaks Inn we were instantly expressed and greeted with a very friendly welcome. We were absoultely amazed with our room, which defintely did not disappoint and you couldn't ask for a bigger bathroom!!! The owners, Lee and Madeline were fantastic and couldn't have done anything more to make us feel welcome. During our 2 night stay we enjoyed really good food (the portions are unbelieveable), a friendly surrounding and very reasonable bar prices. Bottom line, you couldn't ask for anything else from the Peaks Inn and if your lucky enough to find it, you'll never want to leave... We've already booked our next stay in August. See you there :-)

P.s Lee, you win hands down on the breakfast battle!!!

Paul & Steph
25/26h April 2011

Room Tip: We would recommend room 1 or room 4.
See more room tips
  • Stayed April 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PaulandSteph047
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Peak Hotel

Property: The Peak Hotel
Address: How Lane, Castleton, Peak District National Park S33 8WJ, England (Formerly The Peaks Inn)
Region: United Kingdom > England > Peak District National Park > Hope Valley > Castleton
Amenities:
Bar / Lounge Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #9 of 13 B&Bs / Inns in Castleton
Number of rooms: 4
Also Known As:
The Peaks Hotel Castleton
The Peak Hotel Castleton, Peak District National Park

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