I booked for 20 people at a cost if £200. This was for equipment hire and 100 balls each.
8 people cancelled and I was told that the £80 i was owed couldn't be transferred or refunded.
I argued that this wasn't explained to me over the phone and asked for a call recording.
This couldn't be provided so I was very unhappy. DFP agreed to let me have 1,000 paintballs instead.
Should have had 2,200 balls on arrival.
Actually upon arrival we were given our equipment but only 1,000 paintballs.
I asked the guy there to call head office, he was told 'under no circumstances give them any more balls'
There was nothing I could do.
Not only will I never get my £80 back, we ended up not even having 100 balls each to initially split between us.
To rub salt in the wound. 1,000 paintballs costs £70, not £80.
DFP are an absolutely disgusting company to deal with. Avoid at all costs.
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