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“lovely romantic weekend”

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Kegworth Hotel & Conference Centre
Ranked #2 of 2 Hotels in Kegworth
Reviewed 29 January 2012

when we arrived at this hotel, first of all the car parking facilities were extremlty secure in the fact they had car park barriers and cameras surrounding. The check in was really smooth and the reception staff was very helpful and gave good informaton about the hotel. We stayed in room 204 junior suit. The room was very large and was cleaned to a very high standard, with a lovely spacious en suite. We was also impressed about having a balcony with our room! Even though the hotel is next to an airport, we could not hear a pin drop whilst we were sleeping. The evening dinner and breakfast in the morning were both very good and couldnt wish for better staff. All in all our stay couldnt of been better and will deffinatly be returning!

  • Stayed: January 2012, travelled as a couple
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Thank Ciaran G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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302 - 308 of 411 reviews

Reviewed 23 January 2012

I recently stayed at the whitehouse when i had family members visiting from north east. Due to the reasonalble prices we took the oppertunity to stay as well and we were very impressed. One thing that stood out upon arrival was although it is a stone through from the M1 and airport, you did not hear either from the car park or whilst in your room.
The service from the staff was brilliant. They were so guest forcused and always at hand to assist. From check in staff to bar staff, everyone we encountered over our 3 night stay were brilliant - well trained too. The food was what you would expect in a high class resturant, good selection, presentation and quality, and very reasonably priced.
As an added bonus, we also enjoyed the hotels fitness suit and pool. All facilities were well maintained and clean. staff always on hand to assist yet again.
Some of our group had beauty treatment during our stay - massages, nails and spray tan's. The prices were so reasonable in comparison to other hotels we have stayed in that offer these kind of treatments.
The rooms were fresh and clean. I dont think I have ever slept so well in a hotel bed.
Overall, Kegworth whitehouse hotel is brilliant. I highly recommend it over the other hotels near the airport - holiday inn express etc as these are almost situated on the runway!
Ideal for a relaxing night away as couples/ families.

Room Tip: they do rooms with balconies for a small upgrade
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  • Stayed: November 2011, travelled with family
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3  Thank a5hley1985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 January 2012

My husband and I attended the New Years Eve Ball for the first time this year and would just like to say what a fantastic time we had!! Our room was lovely, very large and roomy with a balcony, flat screen tv, tea/coffee/biscuits etc, a large spacious bathroom, and robes. We checked in earlier than the 2pm check in time but this was no problem, the reception staff were very helpful and accommodating - we had a quick dip in the pool before going out for the afternoon.
The ball was absolutely fantastic and excellent value for money - it included a champagne reception and an absolutely beautiful 5 course meal (compliments to the chef!) followed by a dance. The room was beautifully decorated and the waiting staff very efficient.
Breakfast was just what we needed the next morning!!
All in all we had an excellent night and will most definitely be going again next year - thank you!!

  • Stayed: December 2011, travelled as a couple
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1  Thank mozleeeey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 January 2012

me and my partner have just come back home from staying overnight at this hotel and had a lovely night with the staff we have no complaints at all and will deffo stay here again the meal was very nice,the staff are very friendly and a credit to the hotel...the room was clean,spacious and so from our point of view this was well worth the money thank you to you all x

  • Stayed: January 2012, travelled as a couple
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Thank wendy c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 December 2011

We were not staying in the hotel but stopped for a drink and a bite to eat for the children. We were served by Jack who was very helpful in recommending food for the children.

The bar drinks were expensive compared to local pubs however in keeping with hotel prices.

  • Stayed: December 2011
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1  Thank Louloujones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 November 2011

We stayed over for one night at this 4 star hotel in Kegworth, booking over the Internet with one of the online booking sites. Unfortunately, the site had a glitch and booked us for the wrong night but we didn't know until we got to the hotel to book in. The reception staff was very helpful and booked us into a room anyway (good job they weren't full.) She told us she would ring the booking site in the morning and sort it out as the hotel hadn't received a payment for the room.
All was sorted in the morning as she had phoned the site, as promised.
The room was a nice sized double with a sofa and coffee table in. There were tea & coffee making facilities, a hair dryer & ironing board with iron in the room, as well as a large flat screen TV.
Although their website say the rooms have been recently re-furbished, one of the drawers in the cabinet under the TV was faulty and didn't close properly. They also state that you will probably have the best night's sleep you've ever had in their comfortable beds but I found it too hard and had an aching hip the next morning. For a 4 star hotel the cleaning leaves a bit to be desired as it seemed as if they did a 'top clean' rather than the kind I would expect from a 4 star hotel, mainly in the bathroom as it looked as if the cleaning was done on areas you could see easily and not under shelves, tap fitting going into the wall, under wall soap dishes, etc. They offer wireless Internet at £5 for 24 hours but unfortunately the server was down when I tried to use it but I wasn't charged for it after ringing reception to find out why it didn't work.
They have their own car park with barriers in and out and a code you are given to exit upon your departure. We didn't have breakfast or evening meal there but fthey do supply food and drink if required.
Apart from the few little niggles, our stay was comfortable and enjoyable. The staff were helpful and friendly and we would stay again if necessary.

Room Tip: We had room 102 which was just at the top of the first flight of stairs and overlooked the car park...
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  • Stayed: November 2011, travelled as a couple
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1  Thank Jenonnet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 November 2011

The level of cleanliness of the bathroom during my recent two night stay at this hotel was poor. I was disgusted at the dirt surrounding the fittings in the bathroom. There was also an unpleasant smell in the bathroom for most of our stay. I have booked rooms at the hotel on many occasions over the last four years and believe the overall general standard has dropped.

In addition, my partner and I had to ring the bell twice at reception and wait several minutes for anyone to appear before we could check in. When I checked out I wasn't even asked if everything was okay with the room as is the normal custom. Also, our cooked breakfast was not as good as usual and was almost cold. The whole experience has put us off visiting again.

I wrote a complaint letter a month ago and have not received a response.

  • Stayed: October 2011, travelled as a couple
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Thank DeeDee41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Kegworth Hotel & Conference Centre

Address: Packington Hill, Kegworth DE74 2DF, England (Formerly The Kegworth Whitehouse Hotel)
Region: United Kingdom > England > Leicestershire > Kegworth
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 2 Hotels in Kegworth
Price Range: £43 - £110 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Kegworth Hotel & Conference Centre 3*
Number of rooms: 79
Official Description (provided by the hotel):
As an independent hotel we live by our motto - Professional, Personal and Flexible. We think you'll enjoy our hotel, the attention to detail, the warm and friendly welcome and our overall customer centric approach. Here are some more reasons why you should choose Kegworth Hotel :- Ideally located, well connected Spacious well-equipped rooms Quality food choices ... more   less 
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Also Known As:
Kegworth Hotel & Conference Centre Derbyshire

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