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“Lovely hotel in a lovely setting”
Review of The White Horse

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The White Horse
Certificate of Excellence
Yorkshire
Level 6 Contributor
120 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“Lovely hotel in a lovely setting”
Reviewed 26 April 2014

Just returned from a 4 day break at the White Horse. The hotel is in a lovey setting with fantastic views ( on a clear day!). We were lucky because the weather was wonderful and very clear apart from one day.
The food is excellent with good portions and very well presented and prepared.
We had an outside room so we could take the dog along(which she loved!). Good size rooms although room 2 was a little noisy because you can hear movement from the room above. We didn't know until we paid the bill that room 2 is cheaper because the hotel are aware this room can be noisy. In fact it wasn't too bad. I have been in much noisier rooms!
The staff are excellent and very helpful and friendly.
I would certainly return to this hotel again

Room Tip: If you need to choose an outside room go for room 7 or 8
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chrissie21Yorkshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (125)
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English first
Kent
Level 5 Contributor
48 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 23 April 2014

The hotel is well staffed and I was impressed with our room and bathroom (although the shower was a bit weak on the power front – the only real criticism of the room) but other than that we had all the mod cons, quality toiletries, hot radiator in the bathroom, kettle and coffee machine in the room, biscuits, good choice of tea/hot chocolate, plasma TV on the wall, comfortable bed etc.

The only disappointment was the bar area where they served bar food and drinks - it was constantly packed out with locals, guests, dogs and children (not a fault of the Hotel and the reason being there are only two pubs in the area). There was very little limited seating throughout the day let alone in the evening so we never got to sample the bar menu. There were larger outside areas but as it was so windy and not that warm it wasn't an option in the evening. We had booked for dinner in the restaurant in the conservatory (as recommended by the Hotel) for the two nights we were staying (Friday and Saturday over Easter). The seating in the conservatory for dinner was at least a chance to get away from the crowded bar, however, the food wasn't very impressive and very expensive (£90 in total with a bottle of sparkling wine). I had asparagus and hollandaise with poached egg for starter which was nice, but my main which was dressed crab and new potatoes with a scattering of sauce was dry and tasteless, then for dessert we had ice cream (3 different flavours) which again was very bland and flavourless – I've had nicer store brand ice cream. We would have been happy to sit in the bar and have food there but there was no chance as there were only a few tables in that area and they were already taken. The second night we cancelled our dinner booking and went to the only other walking distance pub called 'The Jolly Sailor' which was again small, packed and busy with families ! We had already discovered the pub on our first day and had a great lunch there (I had a simple prawn baguette slightly toasted with cocktail sauce and my partner had the warm baguette slightly toasted with pulled pork in a bbq sauce) – so we had decided to take a chance on the Saturday night. Luckily we did manage to find a table later on for dinner, after having had a few drinks. The bar was very small but the staff were fantastic and although at times there were queues at the bar we got served quicker than expected. The food was also amazing – there was a good choice of the usual pub grub and huge portions and they had a pizza oven with impressive looking (and tasting as I had one) pizzas. The meal was a fraction of the price compared to The White Horse and the quality was fantastic. Also the choice of beers were very good – we were drinking Crabbies Alcoholic Ginger Beer but there were a good choice of ales and beers. In fact they have a beer festival in the pub in June every year. (The White Horse had a very limited choice of draught and even more limited choice of bottled beers).

The hotel stay included breakfast which was very good – you got to choose from any breakfast you wanted – we both had the eggs benedict, hollandaise sauce with smoked salmon on both mornings. You had tea/coffee, juices, yoghurt, cereals etc to help yourself to. The staff were always very welcoming and helpful at all times. During the day on Saturday we had a good 3 hour walk along the Marshes – we followed the trail up to the beach – be prepared for blizzard winds though – you need to wrap up and keep everything tucked in ! If you have children and/or dogs it is most probably an ideal stay (you need to book the rooms which allow dogs) but probably not recommended for young couples unless you are staying for one night and go to 'The Jolly Sailor' for drinks, lunch and dinner !

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dabreo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Redhill, United Kingdom
Level 3 Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 17 April 2014

We stopped for lunch here after a four mile walk. Whilst some people were dressed up, we weren't treated any differently in our walking attire. We arrived just after noon, anticipating a busy lunchtime period - and it was. I had three delicious fish dishes on a board. They included a Norfolk prawn cocktail with a light-as-a-feather sauce and a blow torched mackerel cured in lime, with apple jelly cubes and horseradish. We both indulged in a pudding, which is well worth it. There is a children's menu, from which I was able to pick a rather adult-sized chocolate brownie and chose a pear sorbet to go with it. Apparently the real ale was kept very well too.

I can't understand the previous negative reviews, made by overly precious people that didn't check the prices before ordering. And if you are not prepared to complain at the time, don't sneak off and do so on line! I would heartily recommend this place for lunch. It provided the best food by far in a 25-mile radius during our holiday.

  • Stayed April 2014, travelled as a couple
    • Value
    • Service
Helpful?
1 Thank Tiller5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol, United Kingdom
Level 4 Contributor
32 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 9 April 2014 via mobile

Friendly staff with a good atmosphere and enviable views.We saw a
Marvellous sunset overlooking National Trust coastline from the Conservatory.
Good seafood choices with a fusion feel.
A nice selection of fine wines to complement the food.
The service was good and overall it was a great place to eat and stay.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Emmytravelbug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
2 reviews
Reviewed 7 April 2014

This is an establishment where everything is done to a high standard and nothing is too much to ask. The staff were freindly and always accommodating and had no difficulty dealing with us - as a family of five with two young children and a 9 month old baby we probably weren't their dream customers on a busy weekend, but everything was done to ensure we were all very welcome and had a great time.

Beyond the staff the location is also fabulous, the 180 degree view of the North Norfolk coast that acompanies your breakfast here is breathtaking. It is great to be able to walk round the harbour where you can see fishermen busy catching your dinner! The creeks gave the kids plenty of opportunity to get mucky and the beach at Brancaster was a great place to run, paddle and build sandcastles.

Breakfast here is brilliant, with excellent choices, many including superb locally smoked fish. It is served in a wonderfully relaxed atmosphere and is a great start if you are planning an active day.

Eating in the restaurant is a must. Ingredients are mostly locally sourced and all were brillantly presented. Fresh, fleshy local oysters made a great starter. My wife was delighted by the Cromer Crab and I enjoyed a spicy and crispy dish of grey mullet in broth, with nicely balanced flavours. Childrens meals were available and eaten with glee by two tired kids. The wine list was simple but effective. Scoops of delicious ice-cream and piquant sorbet were sufficient for us for desert as the mains were quite generous. The price for a meal for the family was very reasonable for food of this standard, the total bill for dinner being below £90.

This was a wonderful break for us all and well worth every penny!

Room Tip: If you are walking, bringing dogs or kids or anything else that will get muddy, the outside rooms ar...
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DCAMW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bedford, United Kingdom
Level 3 Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 5 April 2014 via mobile

Looking for a place for a decent breakfast on our way to cromer for our anniversary. Took a chance and pulled in here and are really pleased we did, the staff were lovely and couldn't have served us better. Food was great and really good quality and we shall most definitely we popping back in on our way back to the coast in July.

Stayed March 2014, travelled as a couple
Helpful?
Thank lynnies56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pamela F, Guest Relations Manager at The White Horse, responded to this review, 7 April 2014
Nothing like a good breakfast to set you up for the day. Thank you for your very positive comments. We enjoyed seeing you and look forward to seeing you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 3 April 2014

Called in for lunch as being local always fancied giving it a try everytime we have driven past. The setting is beautiful, however sadly the food was disapointing. Crayfish and avocado sandwich was lacking flavour,the fries (Mcdonald style).were cold The white horse seafood platter was not to my taste, the smoked salmon patè had a over powering cheesy taste to which I requested and paid for for some bread. As what was served with the meal was insufficient
At no point were we ask if everything was ok.
The food as listed plus a cider and a soft drink (lime & soda) totally £32

  • Stayed April 2014
    • Location
    • Cleanliness
Helpful?
Thank Norfolkdream
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pamela F, Guest Relations Manager at The White Horse, responded to this review, 7 April 2014
Sincere apologies we failed on our usual very high standards and should have checked your satisfaction during your meal when the situation could have been sorted. The fries we serve are increasingly popular but can be changed for hand cut chips, in any case they should not have been cold. All feedback is invaluable to us and we would thank you for the time taken to review your visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The White Horse

Property: The White Horse
Address: Main Road, Brancaster Staithe PE31 8BY, England
Region: United Kingdom > England > East Anglia > Norfolk > Brancaster Staithe
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 3 B&Bs / Inns in Brancaster Staithe
Hotel Class:3 star — The White Horse 3*
Number of rooms: 15
Also Known As:
White Horse Hotel Brancaster Staithe
The White Horse Brancaster Staithe, Norfolk

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