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“Comfy beds, but a little lacklustre”

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Ibis Wellingborough
Ranked #3 of 4 Hotels in Wellingborough
Reviewed 31 May 2014

Part of the popular chain, which has recently updated the beds throughout. They are indeed very comfortable, although we always take extra pillows with us. I do wonder though, why they have spent such a lot on new beds, but not on sheets that fit! We have stayed several times and the undersheet always comes untucked in the night.
We haven't used the restaurant , but the staff are always helpful and friendly.
Our room on this occasion was on the ground floor, and I would recommend asking for a room on a higher floor if you want to avoid being disturbed by cars parked directly outside your window (and ask for a room away from the lift too!).
The cleanliness left a bit to be desired--there were hairs in several places in the bathroom, the floor and in the shower.
All-in-all, this is reasonable for the price, but is a little down-at-heel. There is often an unpleasant smell from sink when you first run the taps, the carpets could do with a good shampoo.

Room Tip: Ask for a room on the 1st or 2nd floor, away from the lift.
See more room tips
  • Stayed: May 2014, travelled with family
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Thank pennybun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisWellingboroughGM, General Manager at Ibis Wellingborough, responded to this reviewResponded 3 June 2014

Many thanks for taking the time to write a review about your recent visit to Ibis Wellingborough. I am happy to see you enjoyed your stay with us and that staff is always friendly and helpful. I have noted your comments about the bed sheets and cleaning, which have been discussed with the Housekeeping team and they are addressing to prevent future occurrence.
Once again, thank you for your feedback, which is really important for us in order to always work to improve service and product that we offer.
Best regards, Cristina Serrano

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249 - 255 of 410 reviews

Reviewed 25 May 2014

we have stayed many times at the Ibis Wellingborough & have always found the staff warm & friendly, the rooms are spacious & the en suite has a good size shower ,the breakfast caters for all tastes & there is plenty choice of good quality produce.



  • Stayed: May 2014, travelled as a couple
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Review collected in partnership with Accorhotels.com
Thank Annette B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisWellingboroughGM, General Manager at Ibis Wellingborough, responded to this reviewResponded 2 June 2014

Thank you very much for your kind review. It is much appreciated and I can assure you that the team will be delighted to hear that you enjoyed your stay. We look forward to welcoming you back again very soon. Kind regards, Cristina Serrano

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Reviewed 21 May 2014

  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank endeecee
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
IbisWellingboroughGM, General Manager at Ibis Wellingborough, responded to this reviewResponded 2 June 2014

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Reviewed 7 May 2014

stayed one night, although we arrived later than anticipated the staff were friendly , helpful and made us feel very welcome , the room very spacious clean tidy and all amenities excellent , such a comfy bed , very impressed with the Hotel and the price for room
many thanks

  • Stayed: May 2014, travelled with friends
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1  Thank Richard B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisWellingboroughGM, General Manager at Ibis Wellingborough, responded to this reviewResponded 20 May 2014

Dear Richard,
Thank you for posting your thoughts on here. We really value your feedback and I can assure you that my team will be delighted to hear that you enjoyed your stay with us.
We look forward to welcoming you back again very soon.
Kind regards, Cristina Serrano

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Reviewed 7 May 2014

I stayed here a few years ago and I was impressed for the price. Now the place is looking tired. The staff are obviously employed to cater to the main clientele - Eastern European . They were helpful but struggled with the language. This was the only hotel with vacancies in the area - my main bug bear was the sign said a rate of £45 but we paid £65 - some excuse was made - why advertise something that is not really available !

Stayed: May 2014, travelled as a couple
Thank TheCBs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisWellingboroughGM, General Manager at Ibis Wellingborough, responded to this reviewResponded 20 May 2014

Thank you for taking the time to write a review about your recent visit to Ibis Wellingborough. Guest feedback is very important to us, in order to always work to improve the service and product offered.
Regarding our display in the hotel entrance, as stated there, rates start “from £45.00”, but then prices will change according to different circumstances (such as bookings in advance, prepaid in advance, events in the area…), reason why the advert states is the “starting rate”.
Thanks again for your feedback about your recent stay with us and we look forward to seeing you again in the near future.
Best regards,
Cristina Serrano

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Reviewed 20 April 2014 via mobile

Stayed one night while at santa pod festival of power was greeted with a pair of pleasent reception staff and room keys and check in was swift and without drama.Considering this is listed as budget we found the rooms to be clean warm and comfortable especially the beds slept brilliant and was nice and quiet, shower was nice an hot with good pressure a bonus is mc donalds and a pub which serves nice food is a 1 min walk from the door if u dnt want breakfast at hotel.Overall if u want a reasonable priced hotel for a clean room freshen up and good nights sleep you can't go wrong with this hotel will b booking soon for nxt month

Stayed: April 2014, travelled with friends
1  Thank topfuelracing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisWellingboroughGM, General Manager at Ibis Wellingborough, responded to this reviewResponded 24 April 2014

Thank you very much for your feedback about your recent stay with us. I am glad you enjoyed our rooms and that the team was friendly and helpful, they will be very happy to read your comments. We work hard to provide excellence in product and service and we always appreciate it when guests acknowledge our efforts. Thanks again for taking the time to write your comments about your recent stay with us and we look forward to your next stay with us.
Regards, Cristina Serrano

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Reviewed 17 April 2014

  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Accorhotels.com
Thank H J
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
IbisWellingboroughGM, General Manager at Ibis Wellingborough, responded to this reviewResponded 24 April 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Ibis Wellingborough

Address: Enstone Court, Wellingborough NN8 2DR, England
Phone Number:
Region: United Kingdom > England > Northamptonshire > Wellingborough
Amenities:
Bar / Lounge Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #3 of 4 Hotels in Wellingborough
Price Range: £28 - £78 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Ibis Wellingborough 2*
Number of rooms: 78
Official Description (provided by the hotel):
The Ibis Wellingborough hotel is located 2 km from the town centre and 3 km from the railway station. Ideal for weekend stays and major annual events such as Santa Pod drag racing, the Silverstone F1 Grand Prix and the Northampton Festival. Close to numerous pubs and restaurants, the hotel features a bar serving snacks 24 hours 7 days, free outdoor parking and a meeting room for seminars and conferences. Business guests will appreciate use of wireless Internet access. ... more   less 
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Also Known As:
Ibis Wellingborough Hotel Wellingborough

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