My hubby & I were travelling to a family BBQ in Raunds, so booked 2 nights so 'no drinking & driving'
We arrived very late in the evening & were greeted politely & went to our twin room (no. 17) on the ground floor.
Adequate size but very drab & 'retro 70's/80's decoration' Nothing like the promotional pictures on their website.
At night with the lights on, it showed the room had not been de-cobwebbed in the corners since then too! A thick layer of dust along the top of the headboards, bedside tables & bedside lights, but it was 10.45pm & we just needed to get our heads down.
Unfortunately in the morning I noticed the dust on the tea/coffee shelf was just as thick & when opening the windows (which weren't dbl glazed & street level) they were covered in cobwebs too under the nets.
The bathroom was clean & there was a new toilet brush holder, but the shelf it stood on had black rings of grime on it.
When housekeeping knocked, my husband pointed out the faults, but asked if they could come back later after we had left for the party at 1pm.
We returned again after 11pm expecting to find these rectified -they hadn't even been in!
As far as the staff were concerned they were all polite & friendly.
The breakfast was good value included in the room price of £60 per night. Cereals, juice, tea, coffee, toast/preserves and a full English. No complaints there!
But sack or retrain the housekeeping staff please!
(All fire alarms in the hallway were thick with dust too!)
- Official Description (provided by the hotel):
- The Columbia Hotel is ideally situated within 5 minutes walk of the lively town centre of Wellingborough. All rooms are en-suite and nicely decorated with color television and tea/coffee making facilities. There is a well stocked bar and comfortable lounge area, and we offer the best Full English Breakfast around! ... more less
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