My parents have lived in Towcester for 17 years, and the only reason I stayed here was because there was no bedroom space for me and my partner at their house! The hotel itself is rather nice; clean and comfortable, with large rooms that are well-decorated and furnished. No problem at all with the hotel stay, although our toilet never flushed properly and the bath was stained with plaster, which was unfortunate.
The lady at the hotel Reception was lovely, as was the waitress who helped me out the next day when we had an atrocious meal. It was for a surprise 50th birthday, and although the Manager was very kind and did give us money off our bill, the food was exceptionally poor and the way the whole booking was handled, from the confusion and high-handedness over pre-orders down to a balloon we had bought being popped by the chef in the kitchen, meant that although the stay was good, it wasn't worth £80 and I certainly wouldn't have a meal there again unless I had to. The roasts ordered were mostly cold, all out of frozen packs, the steak and ale pie tasted awful, burgers cremated and even the chips were only lukewarm.
I have been a customer at this venue for years, although I now live in London, and since it has changed hands it's standards have dropped decidedly. Unfortunately, it's now a cheap Wetherspoons-type place, and if it wasn't for the two lovely girls who tried to sort my problems, and the Manager giving us a decent discount, I would have been left absolutely furious.
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- Also Known As:
- Saracens Head Hotel
- The Saracens Head Hotel Towcester, Northamptonshire