before booking i telephoned to ask if the room was disabled friendly, i was told yes and i also booked a disabled room on the website, but, it was not !! i could not use the shower as it was over the bath, the bed was very low - not the type as seen on all of the adverts on T V .the toilet did not have any risen seat or side rails.to add to all this we did not get any sleep as it sounded as if there was a herd of elephants in the room above us and there was very loud talking and laughing outside our bedroom door all night. so do not stay here if you want a decent nights sleep or if you are even slightly disabled.
- Official Description (provided by the hotel):
- Just half an hour from Hever Castle and the Bluebell Railway - both big draws to this historic town ... more less
- Also Known As:
- Premier Inn East Grinstead Hotel East Grinstead
- Premier Inn East Grinstead Hotel West Sussex