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“Unpleasant Stay”

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Chambers Wildlife Rainforest Lodges
Cairns, Australia
1 review
“Unpleasant Stay”
Reviewed 21 November 2011

I agree with the unpleasant odours and damp and smelly environment. The kitchen utensils were dirty and obviously housekeeping is a non event. We couldn't get out quick enough. For a place widely advertised on birders websites etc. it is a real let down.The place is situated in a beautiful area but needs a total refurbishment for me to even consider coming back.

AB Cairns

Stayed November 2011, travelled with family
Helpful?
Thank Anna B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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106 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (16)
Date | Rating
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English first
Coventry, United Kingdom
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 14 May 2011

Although I booked for 3 adults (one couple and a single), when we arrived two adults and a child were expected. maybe that accounted for the small cabin and the complete lack of privacy we experienced 9the only bathroom/toilet led off the main bedroom. Also, the cabin needed a good clean and updating and was home to cockroaches!!!
The setting was gooid, in the middle of the rain forest, but a car was required for visiting the rest of the area.
Customer service was ok, and the animals were good in the evenings, I prefer not to be talked at all the time, but it would not be to everybodys' taste.
The price was acceptable for two people, but should have been the same for three, particularly as we were in a small cabin, obviously designed for a 1 child family.

  • Stayed April 2011, travelled with family
    • Value
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Helpful?
2 Thank easily_pleased48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 April 2011

I agree with the "ordinary" review. This place is too small for 3 people and damp and smelly. Good to see pademelons and sugar gliders, good commentary on the first night. the bush tracks are all muddy and unsignposted. The sugarglider camera was not working. The dirt road into the place was rough and needed grading. was dissapointed after seeing the brochures. Lake Eacham has to be driven to. really need a car here to travel to all th tourist spots around here- expect to do alot of driving. It is way overpriced to what you get. The carpet needs to be ripped up and replaced with tiles. the cabins needing airing out! There is no spa, only a small pool. Saw alot better wildlife on the Lake Barrine cruise!

  • Stayed April 2011
    • Value
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Helpful?
1 Thank AlloSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Townsville, Australia
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 10 January 2011

The host was friendly and helpful on arriva, later encounters were brief and seemed to be hurried. Information was limited to a pre rehearsed speach about the Pademelons which contradicts information from other wildlife experts in the area.
The room had an unfortunate aroma and mould on the kitchen utensils. It was reminiscent of a 1950's run down scout camp. The cleaning lady has an incredible ability to give ill considered commentry when the issue is actually the carpet covering a suspected rotten floor.
Facilities did not exist.No spotlights were available the grass had not been cut, so the Musky Rat Kangaroos could not be observed, the walking tracks were overgrown and dangerous, the camera for the Sugar Gliders was not working for most of the stay etc.
We saw what we wanted to see outside the run down confines of Chambers.
Go to Cedar Lodge at Mareeba for a similar price but better service and travel to Eacham where you can see all the wildlife without staying in 3rd rate accommodation.

  • Stayed January 2011, travelled as a couple
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Helpful?
4 Thank sucati
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chichester, United Kingdom
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 23 November 2010

My husband is a birdwatcher so he booked this accommodation for 3 nights. I then looked it up on tripadviser and started to panic as some reviews not so good. The owner was away when we arrived but we were booked in and given advice and information in a very pleasant and helpful manner. Our lodge was more than adequate, very clean and functional. The balcony was superb and we had a bird feeder so were able to put out fruit for the birds (Victoria's Rifle bird and Spotted cat bird to name 2). This accommodation is good standard with everything you need provided. It is lovely to see the pademelons (excuse spelling if wrong) and sugar gliders which come to this site. We did have a couple of insect/beetles in the property which is what I would expect in the middle of the rainforest!
All in all I wouldn't hesitate to go back again or to recommend it to anyone else.
Out of interest a film crew from Japan left the day before we got there and we were told all the major film companies go there because of the wildlife on the site and in surrounding area.

  • Stayed November 2010, travelled as a couple
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Helpful?
2 Thank Georgy61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bedfordshire,UK
Level 6 Contributor
121 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 7 November 2010

We weren't expecting 5 star luxury and we didn't get it.
The accommodation is very basic and as someone else said smelled musty, but this is a rainforest and keeping things dry must be difficult. However I thought for the price we paid that the accommodation could be improved; tiled floors rather than carpets, better cooking facilities and the bathroom was little more than functional. However it was clean.
The wildlife you see is amazing and you would be lucky to see it anywhere else. So if seeing the wildlife is more important than luxurious accommodation this is the place for you.
If you want 5 star luxuries go somewhere else.

  • Stayed September 2010, travelled as a couple
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Helpful?
Thank 50_s0methings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Australia
Level 4 Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 28 September 2010

My experience was totally different to that of the previous two reviewers and I'd advise anyone who is more interested in wildlife and a rainforest experience to ignore their comments. If you are more interested in the standard of accommodation, there are many luxury lodges and B&Bs in the area, with spa baths and themed rooms, but they are also expensive. Chambers is not new, but our cabin was very clean and comfortable, with everything we needed. A cabin in the rainforest in one of the wettest places in the world is not going to stay pristine, but I think they have maintained it well. It's well worth taking your own food and eating on the verandah, listening to the birds and looking at the forest.

  • Stayed September 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Colombo4850
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Chambers Wildlife Rainforest Lodges

Property: Chambers Wildlife Rainforest Lodges
Address: Eacham Close | Lake Eacham, Atherton, Queensland 4884, Australia
Phone Number:
Region: Australia > Queensland > Atherton
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool
Hotel Style:
Ranked #3 of 12 Speciality Lodging in Atherton
Price Range (Based on Average Rates): £
Hotel Class:3 star — Chambers Wildlife Rainforest Lodges 3*
Number of rooms: 11
Official Description (provided by the hotel):
Chambers Wildlife Rainforest Lodges is hidden in 1200 acres of Lake Eacham's lush, tropical highland rainforest in the beautiful Waterfalls and Crater Lakes district of the Atherton Tablelands. As pioneers in eco tourism our lodges specifically cater for birdwatchers, wildlife enthusiasts, naturalists, photographers, film crews and all those who want to have a true rainforest experience. Accommodation includes 10 fully self-contained 52sqm one bedroom lodges and a 108sqm five bedroom lodge. RESORT FACILITIES INCLUDE: Under-cover swimming pool / 100sqm guest lounge with BBQ, pool table, wildlife library, high speed broadband internet - Free in room WIFI. The resort includes a 1.3km rainforest walking path to Platypus ponds, Brush Turkey mounds, and Tooth billed Bowerbird stages. A Wildlife Viewing Platform is illuminated until 11pm for guests to view Sugar Gliders, Striped Possums, Uromys, Bandicoots, Melomys, Antechinus. There are excellent restaurants, hotels, takeaways and supermarkets within a 10 minute drive of the Chambers. ... more   less 
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