Unfortunately I did not get to stay at the Boonah Valley Motel, despite Booking my accommodation with the owner of the hotel six months in advance of my trip.
I was contacted by email a few weeks before my stay to advise they had taken my booking incorrectly for the October Long weekend and that I had to find alternative arrangements. Much to my disappointment I struggled to find alternative accommodation as Boonah is a popular place to visit over long weekends. I did manage to find a lovely Bed and Breakfast to stay at, but it was almost twice the price of the Boonah Valley Motel.
What I found most disappointing was the attitude of the person I dealt with, and her lack of assistance in the matter. It was after all her error that cost me the extra money and hassle of finding somewhere else that I could stay. Her complete lack of empathy, assistance, suggestions or compensation was most frustrating to me. I was basically told 'tough luck'.
I will not even attempt to stay at the Boonah Valley Motel in future.
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- Also Known As:
- Boonah Valley Motel Scenic Rim, Australia