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Chillagoe Observatory & Eco Lodge
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Reviews (78)
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Reviewed 7 July 2013

What a total let down on what could have been a fantastic vacation. I am not sure if the management has changed since the other reviews as it seemed to be someone called Kerry although Liam the backpacker was the one running everything, serving behind the bar and cooking meals. Have to say he was a lovely guy and this review is not based on him in anyway (although a word of warning watch who you talk to about your WHV 2nd yr work)

Pros

Beautiful landscaped property
Well Presented Rooms
Outdoor Cinema for the family

Cons

No information was given on the area

Questions asked about the area were met with "I don't know"

It advertises a licensed restaurant yet orders have to be in by 4pm and there are the same three things on the menu each day which was Lamb Shank, Chicken Schnitzel and Spanish Mackerel. No starters or deserts were offered.

We ordered our food for it to be on the table by 7pm, they totally forgot about us despite us being sat on a dirty table (hadnt been cleared) from 6.40pm. We finally got our food at 7:30. Although large portions the food was bland and the mash potatoe was stone cold. A huge let down.

The following night we asked for a bowl of chips and were told no because the fryers had been turned off, yet the workmen arrived for their meal 20 minutes later and were served chips.

Kerry (presumed manager) was sat in the courtyard calling all the guests fit to burn when she got up to leave she realised I was sat outside and went "oh sh1t "and started laughing. Not very professional.

We were not told that they served breakfast at any stage nor were we told about the free cups of tea for cabin guests but re the tea we did read it on the sign.

Despite over 30 people asking for the observatory we were told there wasn't enough people to put it on, each family got told a different story, ie they need a minimum of 4, its too cloudy, the guy is unwell.

The toilet was filthy

The bath had not been cleaned it had blood in there and pubic hairs all over.


If it wasn't that the property was well landscaped and in a great location then I wouldn't have even given it one star.
Put new management in a new chef and this place would be 5 star, you have everything there it just needs a friendly face and some professionalism

  • Stayed: June 2013, travelled on business
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3  Thank karos1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 June 2013

We were really impressed with the stunning scenery around Chilligoe. We stayed at the Eco lodge for one night. To be honest I don't really know what's eco about it. The staff were lovely and friendly however the accommodation was very ordinary. The meals were very ordinary, and were the type where"Big substitutes for quality" . We tried the local pub but it appeared that they also operated under the same philosophy. - but i guess that what you get when your in the outback - but hang on - its only a few hours out of Cairns!
One great thing was that the Eco lodge ran an outdoor movie for its patrons and it was great to sit out under the stars and enjoy a wine and a movie. . .
Though I think next time we'll pack the tent..

  • Stayed: June 2013, travelled as a couple
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1  Thank MWILLIKatherine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 April 2013

I went to Chillagoe with my daughter and boyfriend (in their 20s). We went primarily to see the Chillagoe Caves. The Observatory and Eco Lodge was the choice of my daughter after reading up on Trip Advisor. We had a little cabin that slept four. One double bed, two single beds in another room and a bathroom with shower and basin. Towels and linen were supplied.
When we arrived in the late afternoon the cabin was very, very hot. We turned the air-conditioners on and it took about 2 hours for the rooms to cool down. The air-conditioners were very noisy, but were also welcome. The rooms are small but the beds were comfortable and everything was very clean. There is a small fridge in the room, which worked well.
They have a swimming pool but we didn't use it so I can not comment on it. We went to several swimming holes to swim which were very close by.
There is a lot of camping on site and I think it would make an excellent location for families to camp. A real plus for dog lovers is that pets are welcome. There were many dogs and they all seemed friendly. I didn't see any evidence of dog poo left around so owners all seem to be very responsible.
We had supper in the restaurant the first night. I have quite high standards are far as food goes and I found the food plentiful but rather tasteless (sorry). The second night we cooked in a little outdoor kitchen, which had very limited equipment. We were able to borrow some plates from the restaurant area and we managed. I think this area is mainly for the campers.
The second night of our stay we went to the observatory – cost was $15 each, for adults (may be cheaper for children). Lynn and Ian were very knowledgeable astronomers and it was a beautiful star lit sky. The talk went on from 7:30pm until about 9pm, so it was very good value.
We wandered over to the campfire and ate some damper, which had just been baked, in a camp pot on the fire - it was really fabulous! One of the guests played a guitar and sang, which was very enjoyable. They were also showing a movie on a giant screen for the kids.
The owners were very helpful whenever we asked any questions. Other occupants all seemed to be considerate of others and noise was not a problem. All in all I would definitely go there again, but would like to give the camping a go.

  • Stayed: March 2013, travelled with family
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3  Thank hypatiaC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 February 2013

We travelled during low season, so not many tourist in Chillagoe. We were the only 2 staying at the lodge and were very satisfied. We were served a very nice dinner and, altough small, the room was good too (including a/c which was a necessity at that time of the year). We even had a cat with 3 little kittens to play with while seating at the covered outdoor dining room.

  • Stayed: February 2013, travelled as a couple
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Thank Melissa A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 September 2012

Travelling home from Cape York, we received a tip recommending we drive to Chillagoe. The drive on the Wheelbarrow Way was scenic, arriving at the Eco Lodge late in the afternoon. We were welcomed by Sharon & John, our en-suited room was spotless and surrounded by lush gardens. Over a few drinks in the bar, John & Sharon told us of the many places to see, we stayed an extra night and saw the weir, waterholes, smelters and our favourite a guided tour with the National Park Ranger to the caves - highlight of our holiday. We enjoyed wonderful home-style dinner and breakfast prepared by John & Sharon. We must mention also a bit hello to 'mum'. The Eco Lodge is on our itineray for our next trip to Western Australia 1-/1- from us.

Room Tip: We chose an en-suited room, it was quiet, spotless and comfortable
  • Stayed: August 2012, travelled as a couple
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1  Thank Tricia G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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