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NRMA Lake Somerset Holiday Park
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Reviews (214)
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Reviewed 27 October 2013

I don't know who manages the park, no one by the look and condition of the place.
$32 for unpowered site on a rocky hill with dead grass.
$15 for the privilege of using our boat on the dam, with nowhere to leave the boat without it being smashed against rocks due to wankers who feel the need to go full speed in and around the shore. not floating jetty no sandy bank just rocks.
The number of boat drivers who don't know the rules and go in the wrong direction is bound to cause a serious accident. The amenities are filthy and no where near adequate for the over crowed camp area. The main block near us had 2 showers for each sex. No bins on site only near the entrance. The curfew is not enforced morning or night so if you like fire works, loud piss heads and bogan pub rock then this is the place for you. I would suggest making an effort to drive elsewhere as most of these weekend warriors will be to lazy to venture to far from home. If you like the camping and boating life then don't go here. there is a day area near the dam wall which would be a better choice for a quick trip.

  • Stayed: October 2013, travelled with friends
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1  Thank Matt Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
austpm, Sales & Marketing Production Manager at NRMA Lake Somerset Holiday Park, responded to this reviewResponded 10 November 2013

Thanks for your review.

The park is managed by Australian Tourist Park Management who also look after 29 other well-known holiday parks throughout Australia. Our on-site managers, Darren and Kerry do a great job of maintaining the park for us as is apparent by the majority of reviews we receive.

The $32 for a site you mention, is in our mid season, if you are wishing for slightly cheaper rates, consider visiting in our low season when sites are only $26 per night. Please note that these rates allow our guests to check in any time after 7.30 am and check out anytime up until 6.00 pm. Considering most other parks throughout Australia have a check in time of 11 am and a check out time of 10 am, this is quite generous and great for those wanting to spend the day on the lake.

The rates also include FREE wireless internet, FREE mini golf and the permission to have a contained fire, which a lot of parks do not allow. We have a huge area to choose from for unpowered camping and sites are not allocated so I am unsure of how you ended up on a "rocky hill with dead grass."

I need to make it clear that we at Lake Somerset Holiday Park do not have any jurisdiction on the lake, boat ramps or rules as these are all enforced through SEQ water. We try our best to pass on anything we see or any recommendations to SEQ water for rectifying. The $15 is a standard boat permit that you will find in many areas.

Our amenities are cleaned 3 times a day and there are 5 different blocks to choose from. If you decide to return and once again notice that the amenities are in an unacceptable state, please inform our on-site managers so they can rectify this for you straight away.

We have had bins scattered throughout the park in the past, however, with guests disposing of fish remains in these bins and using them as fire drums they had to be removed. We now have a very large refuge area at the front of the park and we ask that guest kindly dispose of their rubbish on their way out.

We are aware that on busy weekends that noise can sometimes be an issue. We will be looking into bringing security into the park to assist our managers in policing this large area. If you would prefer to experience the park without this noise, I recommend visiting throughout the week or in our quieter times for a completely different experience.

I hope you reconsider visiting our park again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 October 2013

Having never been to the area before was impressed with the huge expanse of water and the green grassy banks. We didnt stay at the park, drove in for a planned stay in the future. The park is very big, The big wire fence around was a bit of a disappointment, as getting to the waters edge would be quite a hike, especially for younger children and seniors. The waters edge was very rocky with sharp stones everywhere which would be unsafe for little ones. Very large camping sites which would allow for spread out camping which is great. It seems to be an upmarket park with upmarket air conditioned office with boom gates in this wonderful country atmosphere dosnt seem to work for me.

Room Tip: City park in the country.
Stayed: September 2013, travelled with friends
Thank jessiewood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
austpm, Sales & Marketing Production Manager at NRMA Lake Somerset Holiday Park, responded to this reviewResponded 10 November 2013

Thanks for your review and I do hope you reconsider coming to stay with us.

The fence separating the day area to the camping ground is a requirement however there are no fences further up if you are staying with us and access to the water is quite close and accessible.

The park managers would gladly identify some safer areas for your children to swim as not all areas are rocky.

We at Lake Somerset Holiday Park, love the combination of our quality facilities including clean amenities, modern BBQs, camp kitchen, FREE wireless internet, FREE mini golf, a basketball court and large oval for the kids, as well as the beautiful surroundings. This allows our guests to relax and soak in the natural beauty whilst still experiencing the creature comforts of home. There are still many areas of the park and lake that are untouched and we do not believe the air conditioning does anything more than provide comfort to our guests.

We hope you come and try it out for yourselves!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 October 2013

Unpowered site was full of bull ants and rocks will have to buy new tent pegs. Amenities were kept clean however not enough of them (often q for min 20min for a shower.) camp kitchen was great. Unpowered area dangerous for small children due to heavy traffic. 3000 people is just too much for this space.

Stayed: October 2013, travelled with family
Thank Beck S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
austpm, Sales & Marketing Production Manager at NRMA Lake Somerset Holiday Park, responded to this reviewResponded 10 November 2013

Thanks for leaving your feedback.

I just wanted to make sure that you are aware that our unpowered sites are scattered throughout the entire park and are not pre-allocated so I recommend spending some more time searching for a better site next time, or arriving earlier to secure a site you love.

There are 5 amenities blocks in the park, which we usually find is adequate for the amount of people visiting the park. I would like to reassure you that although our park can get very busy throughout school holidays, there has never been 3000 people at the park. The most people we have ever had in the park at once has been 2200. This is our limit and it is very rare that we ever reach this amount.

I hope you consider returning to our park in a quieter time.

Thanks.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 October 2013

We stayed at an unpowered campsite that was well maintained with clean amenities and well thought out camp kitchen, cricket oval, holiday kids activities and safe swimming section.
The staff were efficient and helpful and the campsite clean and we'll organised.
I would definitely recommend it to anyone wanting a good camping or cabin holiday with the opportunity to bring your own water sports along.

We will definitely be coming again.

  • Stayed: September 2013, travelled with family
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Thank Sharon J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 September 2013

I am a frequent visitor to Lake Sommerset Holiday Park but am upset by the new changes made in the park. There is now a wire fence separating campers from day visitors. Sounds like a good plan. I thought so until …… my children have kayaks on trailers. They had to wheel them all the way to the office then all the way down to the swim only area. Yes there are two openings in the fence near the oval but only wide enought to walk through. The swim only area is now part of the day trip area. Not good for campers.

A grandfather was examining the fence one morning and I spoke to him. Turned out his young grandchild had run into the fence during the previous evening while playing on the oval. I can see how. The fence is made up of wires not visible at night.

I felt sorry for day trippers now restricted to only one boat ramp. The north-eastern side. The damage done to some of the boats while getting them out of the water with the strong north-easterly blowing, which btw, happens every afternoon.

My biggest complaint is against my fellow skiers and wake boarders. There are maritime laws about speeds around boat ramps and shores. I would say most ignore the laws and enter the ramp area on the south-eastern shore at high speed to deposit those they tow onto the shore. This completely ignores those attempting to get boats in or out of the water and those swimming. Who is there to enforce this. No one. There are also maritine laws about direction of travel which are signed but almost always ignore.

To sum up, the park is an anything goes, essentially self regulated environment. Management never lifts a finger and your enjoyment is solely based on how considerate those camping or boating around you are. Pretty sad and not that enjoyable.

  • Stayed: September 2013, travelled with family
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2  Thank TryingT0Relax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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