When booking I was disconnected twice. Required to pay in full up front. Woman on reception whinged and whinged in a very theatrical way about the previous customer (I left wondering if she whinged about us as well). Booked their best room but door jammed on entry, outside security light not working, cars driving past from 5am. Rooms are quite run down. Both neighbours smoked so if I opened our doors and windows the smoke just blew into our room. This rainforest accommodation should be smoke free.
On the positive the bush setting is nice and it's only 5 minutes by car from Kuranda township.