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“Absolute Bliss !!!!”

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Castaways Resort & Spa Mission Beach
Ranked #2 of 2 Hotels in Mission Beach
Reviewed 9 June 2013

We recently had our wedding at Castaways Resort & Spa. We spent almost $15k and stayed for a week. Jess the wedding coordinator was amazing, very easy to talk to and understood our every request. The Head Chef Karl was very accommodating especially for some of our dietary requirements with guests. The food was amazing, the most popular being the lime and chili banana leaf wrapped fish, also the pumpkin salad.
We remember Castaways from many years ago, and the improvements with both decor and service are very impressive, especially considering it has only 2 years ago survived cyclone yasi.
The staff are so friendly and helpful and we and many of our friends and family love the place.
Highly, highly recommend it :)

  • Stayed: June 2013, travelled with family
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Thank peterm507
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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570 - 576 of 840 reviews

Reviewed 5 June 2013

Big birthday celebration gone totally wrong. Uncooked prawns, bland bruschetta, cold steak, burnt paella, chocolate fondants with no chocolate inside. And a nice big bill to pay for inedible meals . Only positive, the waitresses very nice.

  • Stayed: June 2013, travelled with family
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8  Thank missiongirl_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2013

We found our room to be comfortable and clean with an amazing view. The full moon helped a lot. The food was great fresh and plenty of it.
Thank you for a lovely night.
Breakfast was great both of us enjoyed it.

  • Stayed: May 2013, travelled as a couple
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Thank Lorna W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 May 2013 via mobile

Enjoyed our stay here, especially the in-house restaurant which was just a few steps away from our room! Negatives would be the decor, as dark carpet, dark feature wall & fabric headboard added to the warmth of a very hot & humid day!! Owners were lovely! I was unwell on our second day so couldn't make it to restaurant, so our good was delivered to us, & my health was enquired after, which was appreciated!
Traveller tip : use air/con on a hot night as its quiet & not too cold like some!

  • Stayed: May 2013
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Thank Lynda J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MackaysMotel, Owner at Castaways Resort & Spa Mission Beach, responded to this reviewResponded 28 May 2013

Thank you for your response to your stay, we continue to upgrade our rooms, so next time new décor.

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Reviewed 19 May 2013

For the first time in 17 years my husband and I got away without our three children to celebrate my 40th. I was so disappointed in the quality of food but mostly the Customer Service. We ordered cocktails in the afternoon and it took about 20 minutes for mine to come. On the second round they did not even bother to bring our cocktails to our table just left it on the bar with no communcation to us that the drinks were ready. We ordered Oyster Kilpatrick for nibbles before dinner and we got served the oyster's it was oyster with tomato sauce that's it!!
Very disappointing experience all round , we won't be going back.
Jane

  • Stayed: May 2013, travelled as a couple
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3  Thank Jane C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 May 2013

We stopped over here driving from Airlie Beach to Port Douglas it was a good place to stop because you are 3/4 of the way there. I will say the positives were the great service, the staff were very helpful and the restaurant had delicious food. We had included in our accommodation a continental breakfast which was really good start to the day. Pretty cool that you can walk straight out your front door onto the grass/beach BUT on a negative the room was a box for around the $200 mark and the room was really damp (think mould on the ceiling where the air-conditioning unit came out you see it when you lie in bed and then can't stop looking at it), the bathroom wasn't that flash either(shower had awesome pressure though). The rooms definitely have potential to be nice but feel pretty ripped off for what you get. Were kind of disappointed because we booked it after reading reviews on here, maybe an upstairs room would be ok?

Room Tip: High floor might be better
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  • Stayed: May 2013, travelled with family
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2  Thank Jademurdoch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 May 2013

This Motel is very clean and set among tropical gardens which help cool the rooms in summer. A good depth pool and only 30 seconds walk to the beach and stinger net ensure you can swim all year round.

Only a 5 minute stroll down a lane to the Hub with all the Restaurants/Cafes etc.

Owners very friendly and ensured room was serviced daily. Comfortable beds were an added bonus and a good sized balcony made it east to chill out 'at home' if you wanted to

I would definitely recommend this hotel and will stay there again!

  • Stayed: January 2013, travelled as a couple
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Thank DKI-Res
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MackaysMotel, Owner at Castaways Resort & Spa Mission Beach, responded to this reviewResponded 13 May 2013

Thank you for your feedback to our Motel.
We strive to give good old fashion service to our guests.
We hope to see you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Castaways Resort & Spa Mission Beach

Address: 2 Pacific Pde, Mission Beach, Queensland 4852, Australia
Region: Australia > Queensland > Mission Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 2 Hotels in Mission Beach
Price Range: £60 - £106 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Castaways Resort & Spa Mission Beach 4*
Number of rooms: 65
Official Description (provided by the hotel):
Castaways Resort & Spa offers a wide range of accommodation, with 48 luxury beachfront rooms and self-contained apartments, a private beachside villa and 18 lush rainforest rooms, spread over two centrally-located properties. All rooms located within our beachfront property other than the hotel rooms, feature a private balcony or garden patio with stunning views out to the Coral Sea and Dunk Island. Our beachfront hotel rooms feature a full length windows with views of the beautiful beachfront. All rooms located within our rainforest property are surrounded by our lush rainforest gardens, providing wonderful serenity and privacy. All guests have access to all of our facilities, including our 25m lap pool, beachfront leisure pool, rainforest lagoon pool, gym, laundry, Drift Day Spa and Bibesia Restaurant and Cocktail Bar, which is open 7 days a week for breakfast, lunch and dinner. Wifi is free and accessible throughout the resort and all parking is off-the-road and complimentary. ... more   less 
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Also Known As:
Castaways Resort & Spa Mission Beach Hotel Mission Beach
Castaways Resort And Spa Mission Beach
Castaways Hotel On Mission Beach
Castaways Resort On Mission Beach

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