We did get a good package deal price for this place, for 2 nights accommodation, bottle of wine on arrival, breakfast hamper, 20% off at (onsite) The Rocks Restaurant and $50 return stay credit... at about half price. They are marketed as 'Luxury Cottages', although from the reviews/photos I read/saw on here, I could see they were not MY standard of 'Luxury' but they seemed nice. The cottages were, in fact, nice in the 'homely' sense of the word...the owners were not so nice...
We arrived a little early, which was unintentional, and we were prepared to return after lunch if our Cottage wasn't ready. What we weren't prepared for was the shabby reception and abrupt greeting. We certainly didn't feel welcome. The male owner did not introduce himself or make any attempt to be personable with us, said we were 'more than abit' [early] when I apologised for the early arrival and told us our cottage wasn't ready. He described us as 'eager beavers' and then the cleaner walked in and said our cottage was now ready as she had just finished 'cleaning it'. He then handed my other-half the room key, who said 'Thanks, I'll go have a look' and he turned around to me and said 'Oh, look at him...keen like a school boy'. Excuse me? Honestly, I wasn't impressed at that point and felt like leaving. In hindsight, maybe we should have.
Upon walking into the cottage we were greeted by the over-powering smell of lemon-scented bleach. It had JUST been cleaned, so I let that slide. It later turned out that the cottage we stayed in has a constant, musty/damp smell... and I would have welcomed the lemon bleach scent back afterall. The cottage wasn't 'dirty', but it wasn't exactly Clean, either. Not the type of clean you would expect from this sort of accommodation...more like the spare room at my Brother's house. The glasses smelled of dirty dish water...so we re-washed all of the cutlery and crockery- which was a satisfactory supply for a self-contained stay. The bed was comfortable, the linen dated but clean and the towels...well...thin and crunchy. We commented to each other that it wouldn't cost much to buy a set of new white (hospitality grade) towels.
The cleaner dropped in our included bottle of Honeysuckle white wine...we opened it that night...and promptly tipped it down the sink. GHASTLY is the first word that comes to mind when remembering the bitter, acidic yet watery taste of that 'wine'. Disgraceful, considering they are in the heart of the Granite Belt winery region! We bought a $15 local vineyard bottle during our trip which was 10x nicer! (by the way, the sell the Honeysuckle wine for $18! The rest of their 'mini bar' is reasonably priced). The male owner later brought us our breakfast hamper, which looked ample and appetizing, despite the country-chic-meets-daggy basket (lining in need of a wash) it was served in. It was 2 days worth...but the sausages were off-colour by day 2, so we didn't eat them. The bacon was nice. The bread was average...not what I expected. The jams/peanut butter/vegemite were the same little single-serve packets you get at McDonalds (which is just behind this place!), and they were OUT OF DATE. We returned them to the male owner, who argued, said that was the date of manufacture, not expiry, and gave us a photocopy of the box expiry (which was a different date) and we left reception with the jams, which we returned to our kitchen table. When we came back to the cottage a few hours later, the photocopy and old basket of jams had been swiftly replaced with a new bowl full of in-date jams! Mr later apologised... when he also had to apologise about our in-cottage couple's massage being cancelled due to a no-show 'sick' massuese.
We did enjoy a lovely cheese platter... but all of the 'little things' that disappointed and went wrong (our light bulb had to be changed, and in the middle of the night we were spraying insect repellant due to creepy crawlies & flying bugs) really detracted from the overall stay.
I would consider staying here again...if it was free...or if it undergoes some major changes (ie- new management and refurbishment).
- Official Description (provided by the hotel):
- Nestled in thick rocky bushland just 3 km north of Stanthorpe, accommodation in our 1 and 2-bedroom cottages provides the perfect escape to crisp, clean mountain air, country hospitality, and the unique scenery of Queensland's Granite Belt. ... more less
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