Despite enquiring direct with the hotel at time of booking, we arrived to be told that the price was below their usual rate and after some embarrassing moments we were allocated a different, lesser, room! The gravel carpark and pebbled pathway made carrying baggage the only option and, as there was no offer of assistance with bags, I could not recommend this retreat for unfit persons. Our room was split level wtih one step from bed area to seating area. Unfortunately in the morning my elderly but spritely travel mate failed to notice the step and injured her back quite badly, requiring strong pain medication and ruining the rest of our 6 day trip, part of which was to do walking tours :(. The step was not defined at all(floor tiles were all the same colour, Not even a colour strip along the edge). Upon enquiring, we were advised that our expected/original room had a flat floor, which rather rubbed salt into the wound !!
Bed comfort very good. Nice large ensuite had no heating (that I could see)-unless you left the door open to the other bed/sit section. Bar service & drinks were very good. Dinner was particularly good (gourmet pizza). Breakfast extremely basic with VERY limited choice.
- Official Description (provided by the hotel):
- Eden House Retreat offers secluded, luxury accommodation in the heart of historic Yungaburra Village. It is the ideal retreat to relax and indulge. Escape to Eden House Retreat- it's all about you. ... more less
- Reservation Options:
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- Also Known As:
- Eden Hotel Retreat And Mountain
- Eden Resort Retreat And Mountain