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“Lots to like but.........”
Review of Berri Hotel

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Berri Hotel
Ranked #1 of 1 Hotels in Berri
Melbourne, Australia
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Lots to like but.........”
Reviewed 21 April 2014

Firstly, this motel is in an excellent position with commanding views of the River and close to Berri's (somewhat limited) amenities. The staff are universally friendly and the rooms are nice - typical 3 star motel standard and priced accordingly with a premium for the location. The food is really good both in the upstairs restaurant (breakfast) and in the Bistro. They are reasonably priced and the breakfast a la carte, whilst limited, is creative and very good. Watch the chefs in the Bistro. They really know what they're doing - so well organised.

If I have 'buts' there are probably 3. Firstly, this is a well appointed motel with good facilities. It is not a resort - at least not like any I've been to and I was in the Travel and Tourism industry for 30 years. Secondly, it is not a place for a lie-in. Housekeeping came knocking on my door before 9.30 on a Sunday morning hopeful of cleaning the room and breakfast isn't served after 9.30 in the restaurant.Fortunately the coffee shop across the road serves a perfectly adequate breakfast all morning and from what I could see the motel is losing a lot of business to them for those that want to eat from 10AM onwards. Thirdly, the wi - fi drops out all over the property. It's free but it needs to be. I would have been happy to pay $10 a day for reliable, full strength signals.

Nowhere is perfect but this is reasonable value and we would go back again.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank peterthepilot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementBRH, General Manager at Berri Hotel, responded to this review, 1 May 2014
Thank you for taking the time to post your review, glad you enjoyed your night with us !
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236 reviews from our community

Traveller rating
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    93
    43
    11
    11
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Adelaide, Australia
Level Contributor
93 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 30 March 2014

This Hotel has a strong history and is really well supported by the local community. I agree with other reviewers that it is certainly a bit old and tired. The location is wonderful though and the staff very friendly and helpful. There are a few rooms that are superior in quality (139), while still being in need of freshening up.

Room Tip: front rooms facing the river
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  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Anne R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementBRH, General Manager at Berri Hotel, responded to this review, 1 April 2014
Thanks for the feedback. we are embarking on a upgrade of our older accommodation areas throughout this year, this is a on-going challenge across 3 properties. I am confident however that we again lift the rooms to a standard that we are all proud of.
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Adelaide, Australia
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 27 January 2014

Booked an upstairs room direct with hotel but on arrival were put in a downstairs room until we asked to change. Ensuring we got the right room was the only reason I booked direct ($155) rather than on a last minute website ($125). Fail.

Room 145. Broken springs in mattress on one of the beds (bed on left hand side) which I fell off when I sat on it - and barely slept on it. Can you even buy mattresses that bad? Evidently you can.
Slanted down in the middle and off to the side, worse than a sofa bed, lower body on a constant lean and awoke with sore back.
In morning went down to reception and asked if we could leave immediately, checkout a day early. Two lovely ladies were at reception but they just let me checkout early, THEY DID NOT EVEN ASK WHY. If they had asked, I would have given polite feedback about the disaster mattress and not even left this review.

No view of river from balcony which we fought to open - view of what looked like a horse racing track.

How is this called a "resort"? Maybe because they have a pool, cafe, bar, gym? The pool was your standard 1980s motor-inn pool with turf around it. We didn't go in.

Staff were polite, nice people but this was SO FAR from resort standard - this was old motor inn - and not even a good one.

Room Tip: If you have to stay here, don't book direct with hotel, you'll get it cheaper on another web...
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  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Leiah2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementBRH, General Manager at Berri Hotel, responded to this review, 1 April 2014
Thank you for taking the time to provide the disappointment with your recent stay, the mattress in question has been replaced. I have drawn your comments to the attention of the front office manager for future rectification. During 2014 we embarking upon a refurbishment to accommodation areas, hopefully the rooms will be more to your satisfaction in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Adelaide
Level Contributor
34 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 27 January 2014

I have stayed here multiple times over the years, private and business. Was good once, but has dropped the ball. Great location, good bars and bottle shop-but that's were it ends. The rooms are well past their use by date and looking like it as well. Creaky, wheezy ineffective air con , lights over the bed that you cant read by, lights over the bath room sink you cant shave by, sliding doors on the balconies that do not really slide, shower doors that leak more than they stop. The wifi was a joke-a letter would've been quicker. All the rooms need a massive make over to make this place competitive. I have stayed at other places around the riverland that makes this place look sad-especially at the rate of $155 a night. The fire alarm in my room went off at several times around 4:30 in the morning!!!-batteries were flat apparently-how about changing them on a regular basis? The restaurant in particular was very disappointing-the meals were second rate and made with no effort or pride. The quality of the meals seems directly proportional to who is cooking-chefs or a bunch of kids? I am staying somewhere else next time.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank gomfromdu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementBRH, General Manager at Berri Hotel, responded to this review, 1 April 2014
Thank you for your past loyalty, I am disappointed that you are no longer satisfied with your experience with us. Capital expenditure is a constant battle across our properties but the outside motel areas of the Hotel are due for a facelift this year. I trust you will be happy with the end result when completed.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Adelaide, Australia
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 20 January 2014

I've been staying at this hotel for years all on business. It consistently provides a comfortable stay with very friendly staff to greet you at reception and continued within the bar and restaurant facilities.

I always stay in the 3rd block (overlooking the bowling green) as these rooms are the newest that I'm aware of. That said they haven't upgraded the rooms for some 7 plus years since I've been staying here but still remain rather modern and always clean.

Room Tip: Ask for a room in the 3rd Block if your not particularly looking for the cheapest room on offer.
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  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AaronH_SA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementBRH, General Manager at Berri Hotel, responded to this review, 1 April 2014
Thank you for your loyalty, it is appreciated. THe 3rd Motel Block is in need of a touch up and will be receiving it this year. Last year we refurbished the 14 rooms in the 2nd Motel Block adjacent to the pool, these rooms have come up very nicely.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Adelaide, Australia
Level Contributor
59 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 17 January 2014

For a country stay this place has everything to offer. The staff are very friendly and helpful. The rooms are spacious and well air conditioned. We had a corner room over looking the front to the river. The rooms were very clean and comfortable beds. The food in the restaurant was also very nice and a good selection on the menu.

Room Tip: We liked downstairs overlooking the front to the river
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  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PixiePam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementBRH, General Manager at Berri Hotel, responded to this review, 1 April 2014
Thanks for taking the time to comment positively, it is appreciated !
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Adelaide, Australia
Level Contributor
83 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 21 December 2013 via mobile

i stayed here for work. lovely view of the river from my room doorway. room was neat, clean and tidy. bed comfortable. only issue was the sun streams in through the blinds very early!! no sleep ins!! motel style accomodation. located close to
shops.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RachyRach988
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Berri Hotel

Property: Berri Hotel
Address: Riverview Drive, Berri, South Australia 5343, Australia
Region: Australia > South Australia > Berri
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Berri
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Berri Hotel 3.5*
Number of rooms: 70
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