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“Not 4star”

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Serafino McLaren Vale
Ranked #2 of 2 Hotels in McLaren Vale
Certificate of Excellence
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Not 4star”
3 of 5 bubbles Reviewed 27 June 2012 via mobile

Whilst we had a very nice stay serafino's is not quite 4star. The restaurant
& breakfast very good and the staff very friendly but, overall, is in need of more TLC !!
The rooms are nice and big but the walls and doors are in bad need of a clean
And paint and cobwebs a plenty. Most disappointing was the bathroom, mould,
Previous guests hair and in need of a good clean. The location and grounds are
Lovely but the rooms let it down !

Stayed June 2012, travelled as a couple
Helpful?
Thank Malcolm M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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174 reviews from our community

Traveller rating
    83
    56
    29
    5
    1
See reviews for
23
98
2
11
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Melbourne, Australia
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 15 June 2012

Large rooms and very quiet.
The breakfast is delivered by golf cart to your room in the morning and is big enough to feed far more than are staying in the room.

Beware that reception is not open on a Sunday evening and make sure that you have phoned ahead to arrange a place to pick up your room key.
There are very few signs to direct you around the property which is set in very large gardens and this is a particular problem if you arrive in the dark.

Serafino's is good value and a great base for touring around McLaren Vale and Willunga.

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 4_Aussie_Tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adelaide, South Australia, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 7 June 2012

Very disappointed with the rooms. There was no facility to have your own breakfast, no normal glasses for just water and sure there was a kettle and coffee but no milk in the fridge. Grounds are lovely and the food was fantastic. Stayed for my nephews wedding which was lovely but even the bridal suite was basic. Can stay in the city for the same price and have a lovely room. Wouldn't recommend to anyone to stay.

  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tracy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adelaide, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 14 May 2012

Not a very friendly welcome when we arrived. The rooms were basic, no room service we were aware of, and no mini bar, breakfast was disappointing. Grounds were great. If it wasn't for the first class dining experience I wouldn't recommend this hotel to anyone.

  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gunnadoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rescue, California, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 27 April 2012

We discovered Serafino on the web and booked not knowing exactly what we would find. We were pleasantly surprised and impressed by the setting and quality of our stay. The room was large and private, though the furnishings were not the most modern. Everything else was first class. The breakfast basket delivered to the room was delightful and the two course dinner provided was absolutely first rate. The staff was friendly and very professional. The on-premises winery served top quality wines both in the tasting room and the restaurant. We will definitely book again on our next visit.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, United Kingdom
Level Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 bubbles Reviewed 21 April 2012

The grounds are beautiful and seem to promise so much when you drive up to it. That said, the restaurant is pretty average and overpriced. Our prawn starter was OK (too citrusy for my taste) and my steak overcooked (asked for medium rare and got medium well). The lay out of the restaurant could be improved to take advantage of the view - feels really "corporate" at the moment. There is a decent selection of wine but the cellar door seems slightly too commercial although we did manage to find a really good bottle of Cabernet Sauvignon at a good price. Can't comment on hotel as did not stay there. Not really blown away and expected a lot more......

  • Stayed April 2012, travelled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Leong_Lee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adelaide, Australia
Level Contributor
83 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 bubbles Reviewed 25 February 2012

How disappointing!
The walls are paper thin. The people in the room next to us were partying in their room til 3.30am. It was so loud that we felt like we were in the room with them! We could hear their conversation and their T.V. When they finally fell asleep we could hear the loud snoring! The reception desk is closed at 3.30am so we just had to suck it up! I dont understand when the property is not completely booked out, why the staff have to put guests next to each other....perhaps scatter them throughout the property.
The gardens are beautiful and the setting is lovely.
The highlight of the stay was the breakfast hamper!
We stayed at this property for several night when it was McLaren on the Lakes...far better then!

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank RachyRach988
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Serafino McLaren Vale

Property: Serafino McLaren Vale
Address: Motel 39 Kangarilla Rd | PO Box 623, McLaren Vale, South Australia 5171, Australia (Formerly McLarens On The Lake)
Region: Australia > South Australia > Greater Adelaide > McLaren Vale
Amenities:
Bar / Lounge Beach Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in McLaren Vale
Price Range (Based on Average Rates): £
Hotel Class:4 star — Serafino McLaren Vale 4*
Number of rooms: 30
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