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“Very good hotel”

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Embassy Suites by Hilton Cleveland - Beachwood
Ranked #4 of 15 Hotels in Beachwood
Rochester, New York, United States
Level Contributor
54 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Very good hotel”
Reviewed 11 August 2014

Recently refurbished interior. They could have planned a bit better though - if you park on the side and enter through the side door, there is a ramp for wheelchairs or luggage carts, but once inside, there are only steps to the elevators, so you have to go back outside, and walk around to the front entrance. The interior is nicer than it was previously. Managers reception was good, and chef at breakfast buffet was good and very friendly - nice way to start the day. This hotel apparently does not have USA Today, only a local, small town newspaper - not even the Plain Dealer.

  • Stayed August 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Joseph K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (59)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
lawrenceville, United States
Level Contributor
3 reviews
3 hotel reviews
Reviewed 11 August 2014

Long lines, and the food was cold. However, the rooms were very quiet despite the openness of hotel. I really like that they had computers downstairs for the boys to get out of the rooms during down time.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Lynette S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canton
Level Contributor
50 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 4 August 2014 via mobile

I was here on a trip for work and the suite I was given was very nice, very spacious and so clean. The staff here is so friendly and go out of their way to make you feel welcome. I like the fact it is near places to eat yet is just tucked away for peace and quiet. The breakfast is wonderful and the coffee is the best I have had at a hotel in a long long time. Highly recommend staying here. The only negative is the bar and grill in the hotel- food is not the best and our service was not the greatest, but after a quiet suggestion to one of the staff members the next day it was addressed and very well recieved.

Stayed August 2014, travelled on business
Helpful?
Thank Tammy V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NEWPORT NEWS,VA., United States
1 review
Reviewed 30 July 2014

We visited the Embassy Beachwood... The week of 23 -27 JULY 2014... Our Family reunion was held there. The entire Staff as well as the food was excellent... Every member of our Family truly enjoyed - their time spent at this Hotel. I will give the Hotel and Staff a ten (10) plus rating. And the Park East Restaurant - located in the Hotel... Is truly off the chart...Par excellent.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Jonathan N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marion, Ohio
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 27 July 2014 via mobile

Very nice Embassy. The staff was very very nice and accommodating. The only complaint would be is that there was only one bartender for the "Managers Reception". You had to stand in line for 10-15 minutes to get a drink because of the amount of people in line. Room was spacious, bed comfortable. The made to order breakfast is a huge plus and is one of the main reasons we choose to stay at Embassy Suites.
All in all, very nice and we will return.

Stayed July 2014, travelled as a couple
Helpful?
Thank sandgscott04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ohio, United States
1 review
Reviewed 25 July 2014

Very nice friendly experience with a very helpful staff. I have taken a shuttle service a lot they will also help me a lot to go new places and pick up and drop off service is also quite on time. I have stayed alone but the staff treat me like a family and help me in every way

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Deborshrie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zionsville, Indiana
Level Contributor
76 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 23 July 2014

We stayed at this hotel on our way north as part of our summer road trip. We have a large family. We like to stay at the Embassy Suites because of the extra space it affords, but with five kids we still need two rooms. The hotel was clean and the staff were friendly, but they did not accommodate our request to have two adjoining rooms. We were given two presidential suites (which were very large and nice and clean) but they were not adjoining and were down the hall from each other. We have a wide spread in ages in our kids and adjoining rooms really help with kid containment - two adults are preferred! We do understand that the hotel cannot always honor the request for adjoining rooms - but did make the request more than a month before our arrival and in a location that seems to cater mostly to business travelers, it seems like it could easily have been taken care of. The staff were apologetic, but that doesn't help when you are down a parent putting three toddlers to bed. The Manager's drinks in the evening were terrible. The wine was undrinkable and the beer was flat. The snacks were lackluster to say the least. The breakfast in the morning was quite good and there was a good flow so that there were no long lines. While the hotel was fine, it was the little things that left us disappointed.

  • Stayed June 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank alisonm366
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton Cleveland - Beachwood

Property: Embassy Suites by Hilton Cleveland - Beachwood
Address: 3775 Park East Dr, Beachwood, OH 44122-4307
Phone Number:
Region: United States > Ohio > Beachwood
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Beachwood
#3 Family Hotel in Beachwood
#4 Romantic Hotel in Beachwood
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Embassy Suites by Hilton Cleveland - Beachwood 3.5*
Number of rooms: 216
Official Description (provided by the hotel):
Welcome to the Embassy Suites Beachwood Hotel featuring spacious two-room suites, complimentary cooked-to-order breakfast and a complimentary Manager’s Reception 7 days a week. We are conveniently located near many local attractions including the Maltz Museum of Jewish Heritage, Great Lakes Science Center, Rock and Roll Hall of Fame, Greater Cleveland Aquarium and downtown Cleveland Ohio. ... more   less 
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Also Known As:
Embassy Suites Beachwood
Embassy Suites Hotel Cleveland
Beachwood Embassy Suites
Embassy Suites By Hilton Cleveland - Beachwood Ohio

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