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“business”

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DoubleTree Cleveland East/Beachwood
Ranked #6 of 15 Hotels in Beachwood
Level 3 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“business”
Reviewed 26 August 2014

I really thought the overall experience of the hotel was excellent even though there was a lot of renovation going on at that time. The only part I was disappointed in was that there was not even a continental breakfast offered. So many hotels these days offer that service and that was a disappointment. There was breakfast offered in the restaurant for a fee, but nothing that goes with the stay. I had room service the night that I arrived and was very very pleased with the food and the service.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank donnaz230
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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737 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • French first
  • Portuguese first
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English first
Lutz, United States
2 reviews
Reviewed 21 August 2014

The staff goes above and beyond to make your stay as pleasant as possible. we had an A/C issue and they quickly handled the problem. The hotel is under renovation but they are able to accomadate you. The service was excellant.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Brian P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clarksville, United States
1 review
Reviewed 20 August 2014

The Room was clean and comfortable. They are in the process of remodeling at this time and even with this they had everything well marked so that you would not get lost. I have stayed at Double Trees in other states and this was even with the remodeling. Still makes me enjoy my stay at Double Trees

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Michelle D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marietta, GA
Level 6 Contributor
168 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed 17 August 2014

We got this via another website (the one that you bid without knowing). The price was right. The hotel has mixed reviews, and we agree. We can give them some slack due to the renovation of the lobby. The room was aged, but clean. Staff was great. I went to the pool, but chose not to get in, it is indoor/outdoor and was in need of cleaning. I did use the hot tub. The bathrooms at the pool had a very moldy smell. The location is great, so I believe that they will finish the construction and get to upgrading and cleaning other areas. So, just ok.

  • Stayed August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank EastCobbFamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raleigh, North Carolina, United States
Level 5 Contributor
52 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 16 August 2014 via mobile

I can't say its the worst place I've ever stayed. Perhaps once the construction is complete, folks can have a better stay here at the Double Tree. The staff is very friendly, and was accommodating when we got to our room and the view of 271 northbound and southbound was too much for my wife. She's a light sleeper and a seasoned traveler, so it just was not going to work for her. The front desk got us another room and met us there with the keys (very nice indeed). The rooms are small! I was surprised at how tiny the rooms are. The bed is comfortable, the room was fairly clean, and all in all it's been an okay place to lay our heads for the past 2 days.

Stayed August 2014, travelled as a couple
Helpful?
Thank Tony L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
George I, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review, 27 August 2014
Dear Tony, thanks for the feedback regarding your most recent stay at our hotel. Yes we are undergoing renovation and fully realize at times it can be a little distracting. The next time you come visit us you will see a brand new restaurant, bar and lobby. We are very excited, come visit us again.
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United States
1 review
Reviewed 15 August 2014

Terrible. The AC woke us up each time it cycled on and off. Rowdy guests were allowed to run up and down the hallway for several hours without being asked to leave. They believe it is better to allow this and inconvenience good guests. The pool was too icy to use in August.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Mark M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
George I, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review, 20 August 2014
Dear Mark, thanks for letting us know about your most recent experience at our hotel. At times we do have challenges with noisy guests and do our best to calm them down. Your AC unit was looked at and has been repaired. The pool temperature at times does vary given that we have an indoor and outdoor pool that is connected, at times it can become a little chilly given the outdoor weather. Thanks for your feedback, we truly appreciate it.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Palm Beach Gardens, Florida
Level 3 Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 13 August 2014

The hotel is great. Great Bed! Had a little bit of a problem checking in but I believe that's because I has multiple rooms under one name. The lobby is being completely redone. didn't notice it much though. the room was clean.

  • Stayed August 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Peacelily19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about DoubleTree Cleveland East/Beachwood

Property: DoubleTree Cleveland East/Beachwood
Address: 3663 Park East Dr, Beachwood, OH 44122-4315 (Formerly Hilton Cleveland East/Beachwood)
Phone Number:
Region: United States > Ohio > Beachwood
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 15 Hotels in Beachwood
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — DoubleTree Cleveland East/Beachwood 3.5*
Number of rooms: 404
Official Description (provided by the hotel):
Come enjoy Cleveland, Ohio and the Hilton Cleveland East Beachwood Hotel in Beachwood, Ohio. With 404 recently renovated rooms, large event facilities, and indoor and outdoor pools, we are a perfect choice for all! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Priceline, Booking.com, Expedia, Hilton Hotels Direct, Hotels.com, Evoline ltd, HotelQuickly, getaroom.com and Cancelon so you can book your DoubleTree Cleveland East/Beachwood reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Cleveland East/Beachwood Hotel Beachwood
Hilton Beachwood
Beachwood Hilton
DoubleTree Cleveland East/Beachwood Ohio

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