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“Very comfortable w/nice staff”

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Residence Inn Cleveland Beachwood
Ranked #7 of 15 Hotels in Beachwood
Certificate of Excellence
Leawood, Kansas
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Very comfortable w/nice staff”
Reviewed 10 July 2013 via mobile

Recently stayed over the July 4th holiday. All the staff was friendly and helpful. Our two bedroom suite was clean and quit with plenty of room for th e four of us. Would definately recommend to others on business or pleasure.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rjl017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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218 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Kentucky
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 14 June 2013

Stayed one night in a King studio. Check in and check out was pleasant and efficient. The room was very clean and everything in working order. I had no trouble connecting to wifi. They have a managers social Monday - Wednesday from 6 - 7:30. We didnt want alot for dinner so this was a nice option. Our stay had chicken sandwichs, chips, beans, pasta salad and drinks. Breakfast had everything we could want fruits, yogurt, waffles, breads, cereals and a hot section. Would have liked to have used the pool and fire pit but the weather was a little on the stormy side. We had a wonderful stay and would love to come back.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rheaday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lakeland, Florida
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 14 June 2013

Thanks to Wendy Adams and her whole crew at the Residence Inn Beachwood for making my two week stay go by without a hitch. Always a smile with the front desk crew. It was never a bother for the breakfast ladies to give me a to-go box when I had to rush out to work.

I've stayed at several hotels in my life due to my work travels-- and on vacation. I personally prefer Residence Inns due to the extra space and living area. I actually transferred here from another "business" hotel as I wanted the extra living space, full-size fridge, and kitchen. I stayed at this hotel about 2 years ago and knew how great they were.

The guy who put "worst hotel ever" for his review title either is from a competitor or had some personal issues while here-- there's NO WAY he's talking about this place (or maybe he thought he was signing in to the Ritz-Carlton)!

Their free wireless internet IS slower than the high speed internet we've become accustomed to (probably on par with the free airport wi-fi). The key word being FREE. Feel free to use your own wireless if it doesn't work for you. I used mine but was glad to use their wi-fi to stream my music. The hotel is an older property but has flat screen TVs in the rooms, etc (the desk chair was uncomfortable but I'm accustomed to my Herman Miller Aeron chair-- it wouldn't be fair to dock them for not having my chair). Let's have realistic expectations here, folks!

I give this hotel a 5 out of 5 because of the overall experience.

The smiles, the service. Because someone's always there to pick up the phone even when I call down at 1 a.m. to request my morning wake-up call. The laundry room has several washers and dryers--only a dollar to wash and a dollar to dry. They have a gym on site but still give you free daily passes to the HUGE two-story Lifetime fitness gym around the corner (I saw someone at the gym pay $20 to have a visitor get in one day so it's definitely worth it). It's the little things-- they don't have to give gym passes but they do....

If you want a fancy high class/high rise hotel with turn-down service, etc for a short trip, you're better off at the full service Marriott up the road.

If you're a road warrior like me and will be there for weeks on end and want an apartment-like atmosphere with extra space, CONSISTENT service and amenities (ie. free breakfast every morning AND a free meal/drinks on Mondays, Wednesdays and Fridays that change weekly-- ie. Burger Mondays, Taco Tuesdays, BBQ Wednesdays) then this is the place for you.

Thanks again guys. No one every PLANS to stay in Cleveland (ha ha) but if I'm every back I'll be hanging with you all!

  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FLhubbyandpoppy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cincinnati
Level Contributor
3 reviews
Reviewed 1 May 2013

From check in to check out, every member of the staff was pleasant and friendly. We felt really valued as guests. The suite was comfortable and everything was in excellent working order. Internet logon was easy and trouble free, and I was able to use the wifi on my tablet and smartphone as well. We stayed only one night, so didn't take advantage of too many amenities, but the breakfast was good and really liked having the daily local papers available. We've stayed here multiple times over the years, and they always do a good job.

  • Stayed April 2013, travelled with family
    • Value
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Helpful?
Thank Gail M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lkreitzer, Director of Sales at Residence Inn Cleveland Beachwood, responded to this review, 17 June 2013
Thank you Gail M ~

We will definitely be sharing with the staff that they were able to make you feel like the valued guest that you are!

Thank you also for your loyalty and we will see you again hopefully in the near future.

Lynsey Kreitzer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chattanooga, Tennessee
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 16 April 2013 via mobile

This is one of the finest Residence Inn's we have had the pleasure of visiting. Not only were the staff friendly and accommodating, but from the minute we entered through the front door, to when we opened the door to our suite, we new we had made the perfect choice for our evenings stay. From the lobby to the halls and lounge areas, this property is very tastefully decorated, and worthy of a 5 star rating. We know where we'll be staying in the future whenever we visit the Cleveland area, and would highly recommend this hotel to all others looking for their next home away from home.

Stayed April 2013, travelled as a couple
Helpful?
Thank BobTrewyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, GA
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 7 April 2013

I was in the Cleveland area for four nights and stayed at the Residence Inn (Rm 250) in Beachwood. I found the place easy to get to and the staff very friendly. Kudo's to Michael who checked me in, Denise and on the house keepers and two maintenance staff who assisted me with a fridge issue. the room was large, clean and quiet. I couldn't have asked for anything better! Thanks Ya'all

  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Buck_Stone69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lkreitzer, Director of Sales at Residence Inn Cleveland Beachwood, responded to this review, 17 June 2013
Good morning ATL travler!

We want to thank you for not only giving us a wonderful review, but mainly for recognizing two of our associates! We know that Michael and Denise, as well as all of our staff, do a lot to make our guests comfortable. We will be sure to pass along your kudos to them as well.

Thanks again,
Lynsey Kreitzer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jersey City, New Jersey
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 5 April 2013

was here for one night for business trip the pros of this hotel are room size, bed size in the room i stayed (room 201) , breakfast spread in morning, courtesy of front desk.

They have a free guest pass to near by life fitness - in case you did not arrive to hotel by taxi and you have your rented car/your own car. this fitness center is just 5 minutes drive from the property

The rooms are quiet and comfortable , even though most of the property and building looks a bit old

Now coming to cons
The layout of the hotel itself is very confusing, you have to go around in loops to reach your room, its more or less like solving a maze , finding fitness room ..etc
There are no vending machines in the second floor or any other floor - expect for every time you have to go to front desk - for water or any other basic needs

Room Tip: room 201 is better
See more room tips
  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NYtraveller001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Residence Inn Cleveland Beachwood

Property: Residence Inn Cleveland Beachwood
Address: 3628 Park East Dr, Beachwood, OH 44122-4302
Region: United States > Ohio > Beachwood
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Beachwood
#5 Romantic Hotel in Beachwood
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Residence Inn Cleveland Beachwood 3*
Number of rooms: 174
Official Description (provided by the hotel):
Located in the exclusive Beachwood area of Cleveland, this Residence Inn by Marriott hotel is centrally located to everything Cleveland has to offer. Minutes away from major Cleveland corporations including Philips Medical Systems, Progressive Insurance, Rockwell Automation, Nestle, Cleveland Clinic, and walking distance to the new University Hospitals Ahuja Medical Center. Experience the best dining and shopping Cleveland has to offer at Legacy Village, Eton Collection and Beachwood Place. This Residence Inn Hotel has easy access to local attractions such as University Circle, Rock & Roll Hall of Fame, Progressive Field and Downtown. Enjoy spacious suites when visiting the adjacent communities of Shaker Heights, Cleveland Heights, Solon and Chagrin Falls. Thrive at the Residence Inn Cleveland Beachwood Hotel with FREE internet, FREE hot buffet style breakfast, and FREE social hours on select nights. ... more   less 
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Also Known As:
Residence Inn Cleveland Beachwood Hotel Beachwood
Cleveland Residence Inn
Residence Inn Cleveland Beachwood Ohio

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