My husband and I stayed here on Wednesday July 16, 2014. I called and made my reservation with Rose who was very helpful in making the reservation. She was professional and provided great info as we were coming from West Virginia and we are Canadians and unfamiliar with the area.
Upon arrival and check in we were greeted by Tracie. SHE WAS WONDERFUL. She went out of her way to call the local Harley Dealership to get my husband a "sticker" to put on his trailer, that we were in Belmont. She also was so very helpful with the hotel amenities. Providing change for laundry and the detergent, and so warm, welcoming and friendly.
DEFINITE ASSET TO THIS HOTEL
The hotel is new and as other posters have said beautiful, clean, quiet, great breakfast as well.
Tracie also went out of her way to talk to one of the people staying at the hotel who was a "ticketing" person for Jamboree in the Hills.
We were in Ohio specifically for the Jamboree, and we went and checked it out on the Wednesday evening and they had no tickets for us.
Tracie contacted a ticketing person that was staying at the hotel and they found our tickets.
UNBELIEVABLE customer service. Going over and above.
Michelle and Luc
WOULD STAY HERE AGAIN ANYTIME and highly recommend this hotel.More
- Free Wifi
- Free Parking