We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“An excellent hotel”
Review of Comfort Suites

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Comfort Suites
Ranked #4 of 4 Hotels in Berlin
Certificate of Excellence
Youngstown, Ohio
Level 5 Contributor
91 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“An excellent hotel”
Reviewed 24 June 2014

We had a wonderful stay at the Comfort Suites Berlin. The staff were helpful, the rooms were clean and comfortable (However, they aren't really suites, but actually big rooms). Breakfast was delicious and offered a good variety. The rooms were quiet. This is a great hotel, but it was a little overpriced at $162 a room. The Amish country of Holmes County is a great place to have a relaxing vacation. Be warned that the stores here all close at 5 p.m. each day.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tomand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BerlinOwner, Front Desk at Comfort Suites, responded to this review, 2 July 2014
Thank your for great review of our hotel. We would love the opportunity to host you again in the future.

Comfort Suites Berlin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

243 reviews from our community

Traveller rating
    188
    48
    4
    2
    1
See reviews for
66
108
7
12
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (73)
Date | Rating
  • English first
  • Any
English first
Slippery Rock, Pennsylvania
Level 4 Contributor
45 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 17 June 2014

My family and I visited Berlin (which we refer to as our "Happy Place") last weekend and while we normally make a day trip out of it, we had the opportunity to stay the night. We were all so glad we stayed at the Comfort Suites! Our room was very spacious, clean, quiet and comfortable, the staff was super friendly, breakfast was delicious and ample and they have the most lovely front porch area with tables and rockers. We don't have a single negative moment! Loved it!

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MamaFrd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BerlinOwner, Front Desk at Comfort Suites, responded to this review, 18 June 2014
Dear Comfort Suites Guest,
Thank you for the great review of our hotel. We feel very encouraged by your comments for our staff, cleanliness and breakfast. Our front porch is a favorite of many! We hope to see you again soon. Berlin is indeed a "Happy Place"!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
cincinnati, OH
Level 4 Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 13 June 2014

Stayed here for two nights in early June 2014. It is situated just off of Rt 62 and is a great location. It's close enough to walk to the shops and restaurants in Berlin and a close driving distance to many of the other attractions in the area. They have a nice indoor pool and spa but it was much too hot inside the pool area. They needed to open the windows to let the fresh breeze flow through the pool area. We tried opening the windows and they did not appear as they they would open and stay open. They have a wonderful front porch area filled with table and chairs that we spent an evening at playing cards and enjoying the beautiful evening. The folks at the front desk were always pleasant and helpful. I would definitely stay here again and would recommend as well.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank alaskadreamer59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BerlinOwner, Front Desk at Comfort Suites, responded to this review, 16 June 2014
Dear Comfort Suites Guest,
Thank you very much for the kind review of our hotel. We are very pleased that you enjoyed our location and our front porch! Our staff will appreciate your encouraging words. We would love the opportunity to host you again in the future. Take Care.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Bern, North Carolina
Level 5 Contributor
67 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 13 June 2014

This was the best stop on our trip. The front desk staff were top notch and their Choice Privileges program solid. The foyer has an Amish wood work feel to it. We had two rooms that were clean and spacious. Breakfast bar was excellent. If you want to hangout and enjoy the evening, the hotel has a large covered porch in the front with chairs. This hotel is conveniently located in Berlin and allows you to take an evening stroll through the town. Also, across the street there is the Berlin Farmstead Restaurant (part of Der Dutchman). There are no suggestions for improvement and we look forward to our next stay with you.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wildflower56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BerlinOwner, Front Desk at Comfort Suites, responded to this review, 16 June 2014
Dear Comfort Suites Guest,
Thank you so much for the great review of our hotel on your recent trip to Amish Country and for being a Choice Privilege Member. This is an encouraging review for all of our hardworking staff! We are very pleased you found your room clean and spacious and started your day with our breakfast. We would love to host you again on your next trip. Take Care.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 6 Contributor
168 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 8 June 2014

Large room with kitchenette and seating area. Good breakfast and friendly staff. Right in the middle of Amish country. Nice restaurant across the road called the Farmstead. The hotel is well maintained and room was cleaned ver well.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vfrtom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BerlinOwner, Front Office Manager at Comfort Suites, responded to this review, 9 June 2014
Dear Comfort Suites Guest,

Thank you for the great review of our hotel. We appreciate the encouraging words for our friendly staff and good breakfast. We would love to opportunity to host you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Huntigntown
Level 6 Contributor
156 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
Reviewed 11 May 2014

We stayed in room 311 for two nights. We had a constant problem with the air conditioning unit. After a hot night with no air I talked to the people at the front desk and they sent someone form housekeeping up but they could not figure out what was wrong. We left for a few hours and when we got back the room was ice cold so we thought it was working again. Then it stopped working and the heat went up all night long. I talked to the person at the desk and told them what happened. Since we were leaving we hoped it would be solved for the next person in the room. I went around and asked non front desk employees and they told me that the older units that are one the third floor sometime have problems. The newer units in other room have a thermostat on the wall and work well. Knowing something about air controls because of the same problem I had with another unit it seems that when you first turn on the unit it cools to the set temperature and then does not come on again until the temperature goes up several degrees. The unit in the hall registered 74 degrees and the room was much warmer than that. I slept with no blanket, sheet or shirt and had a hard time sleeping. I will return next Mothers Day and request a first or second floor room were the new units are located. I suspect that a property of this quality will solve this easy problem before the summer season. It is in a great location if you are wanting to shop in Berlin. Even the breakfast room was 74 degrees according to the unit on the wall.

Room Tip: Get a room on the first floor so you will have a newer air conditioning unit.
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jerry-retired
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BerlinOwner, Front Office Manager at Comfort Suites, responded to this review, 12 May 2014
Dear Comfort Suites Guest,

Thank you for your recent stay at our hotel and feedback regarding your experience, I am very sorry and want to apologize for issues with the AC/temperature in your room and we have replaced the unit. We try to have our common area thermostats set at a temperature that is pleasant for our guests. We would love the opportunity to host you in the future and are very happy you enjoyed our location in Berlin, Ohio.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 May 2014

My girlfriend and I stayed here for a couple of nights and we really enjoyed it. Rooms are very spacious and include a small sitting area with a couch, bed had 2 sets of pillows (soft and firm), and the whole place has a very Amish feel which we both enjoyed including stone work and lots of wooden beams and fixtures. Our stay also included access to their indoor pool and hot tub which was very clean,warm and not to populated with people because of the time of year we went which was early May. A continental breakfast was included but there was much more to eat than just a regular cold foods, this included eggs and bacon one morning and eggs, biscuits and gravy the next along with all the other fixings you would normally find (cold cereal, hot waffles, fresh fruit, juice, milk, etc.). Our stay was absolutely wonderful and we both would recommend a stay here.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Luis M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BerlinOwner, Front Office Manager at Comfort Suites, responded to this review, 12 May 2014
Dear Comfort Suites Guest,

Thank you very much for choosing the Comfort Suites of Berlin for your recent stay in Amish Country. We appreciate the very kind review of our hotel and we strive to offer a welcoming atmosphere and excellent service, we would love to host you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Berlin
1.4 mi away
Berlin Resort
Berlin Resort
#3 of 4 in Berlin
693 reviews
0.2 mi away
Berlin Grande Hotel
0.2 mi away
Zinck's Inn
Zinck's Inn
#2 of 4 in Berlin
280 reviews
Show Prices
Show Prices
Show Prices
3.9 mi away
The Wallhouse Hotel
The Wallhouse Hotel
#1 of 2 in Walnut Creek
301 reviews
6.5 mi away
Comfort Inn
Comfort Inn
#1 of 4 in Millersburg
152 reviews
16.0 mi away
Country Inn & Suites By Carlson, Dover
Show Prices
Show Prices
Show Prices

Been to Comfort Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Suites

Property: Comfort Suites
Address: 4810 TR 366, North Street, Berlin, OH 44610
Phone Number:
Region: United States > Ohio > Berlin
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 4 Hotels in Berlin
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 69
Official Description (provided by the hotel):
2017 Comfort Suites Inn of the Year Finalist 2016 Comfort Suites Platinum Winner 2015 Comfort Suites Inn of the Year Winner 69 Room all suite, Platinum Award Winner. 100% Smoke free Hotel, features; free hot breakfast, indoor salt pool/whirlpool area, in room sofabeds, microwave and fridge, free wireless high speed internet. Locally owned and operated. MARCH 2015, FULL INTERIOR RENOVATION OF ALL PUBLIC AND GUESTROOMS COMPLETED, all guestroom furniture is 100% cherry and made by local Amish craftsman. Coming mid summer 2017, hotel expansion with additional suites rooms with custom showers and a 3200 sq ft conference center. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Choice Hotels, TripOnline SA, HotelQuickly, Cancelon and getaroom.com so you can book your Comfort Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Suites Berlin Hotel Berlin
Berlin Comfort Suites
Comfort Suites Berlin, Ohio

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing