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“Good hotel on a budget” 4 of 5 bubbles
Review of Red Roof Inn Cincinnati Northeast - Blue Ash

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Red Roof Inn Cincinnati Northeast - Blue Ash
Ranked #12 of 18 Hotels in Blue Ash
Virginia
Level Contributor
89 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
“Good hotel on a budget”
4 of 5 bubbles Reviewed 12 July 2013 via mobile

For this room for $55 per night. Room was small but newly renovated. Was decorated very nice and modern, was impressed with that. Bathroom area left a little to be desired. Tub was old and it wasn't as clean as I would have liked. Overall it was a pretty nice room and I was comfortable. Staff wasn't very helpful. At the main office the person spoke poor English and was unwilling to help with directions. Asked a maintenance person where the ice machine was and he replied "no English". Lol. Not cool! But was great for the price and is definitely stay there again if I was on a budget.

  • Stayed July 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank vanomad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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138 reviews from our community

Traveller rating
    37
    56
    23
    11
    11
See reviews for
37
31
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29
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • Japanese first
  • Russian first
  • Any
English first
Level Contributor
6 reviews
3 hotel reviews
1 of 5 bubbles Reviewed 25 June 2013

My husband and son attempted to stay at this hotel. After three room transfers due to unclean, some disgusting, conditions they did not stay at this hotel. If you expect clean rooms, don't stay here. Very dissappointed.

  • Stayed June 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank MMML45662
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
redroofinncincinnati, Webmaster at Red Roof Inn Cincinnati Northeast - Blue Ash, responded to this review, 30 January 2014
Dear Valued Guest,

Thanks for staying at the Red Roof Inn, Cincinnati writing the review and bringing the incidence to our notice.

We apologize for whatever may have been happened howsoever.

Please note that we have investigated the unfortunate trouble you had, but have taken remedial steps to see that it never happens again to any of our guests.

Once again we are sorry for the same and please do rethink and visit us.

We will see that you get a nice experience.

Sincerely,
Hotel Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cincinnati
Level Contributor
85 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
1 of 5 bubbles Reviewed 9 June 2013

I checked in and the clerk asked if it was debit or credit card. I clearly said it was a. Credit. Card.
When I checked out I found. Out that I was charged well over the room rate. They gave me a bill for the room and a bill for charges over $138 which I was told at check that was because I used. Debit card which I did not and the clerk said "maybe the clerk did not understand you".
Now I find out that this is a common practice with the Red Roof Inn. I did not know that the other Red Roof Inn I stayed at did the same thing. I was told after I complained to not worry those charges will fall off. The total is almost up to $400 and nothing has fallen off except my intention to never do business with the Red Roof Inn again. I was also supposed to get a free room after 5 nights which did not happen.

Room Tip: Go some place else. No restaurant, no pool, They overcharged as they put hold charges on my credit...
See more room tips
  • Stayed June 2013, travelled on business
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Mary T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vijei, Manager at Red Roof Inn Cincinnati Northeast - Blue Ash, responded to this review, 22 June 2013
Dear Customer, we are sorry for any inconvenience occurred during your stay at red roof inn Blue Ash. Temporary authorization on credit/debit card is well expanded word practice, that protects hotel from accidental damages, long distance calls charges , additional room services and amount varies place to place. This hold is active during entire stay and equal to full stay amount in our case. Normally authorization should be released within 3-4 business day after you checked out .
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Garden City, New York
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 3 June 2013

I arrived at 10:30pm and check in was smooth. Rooms have been recently updated and very comfortable. Great water pressure in the shower which is always important to me. I only stayed one night here and check out is at noon. The problem I had was housekeeping knocked on my door twice, once at 9am and another at 945am. I had the do not disturb sign on the door and they still knocked anyway and woke me up twice. Other than that disappointment, stay was good.

Stayed June 2013, travelled as a couple
Helpful?
Thank charles66ny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Campbell, Kentucky
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 24 May 2013 via mobile

This hotel was a pleasant surprise in the very early hours of the morning. Not enough towels for everyone, but that would be easily remedied. Staff was nice and helpful. Check-in was a breeze. Parking was available and well lit. On a route that we will follow several times over the next couple years, this could very well be a routine respite. Rates were nearly half what the other hotels in the area are. Property is well appointed and taken care of. Location is right off the freeway, so access is excellent. Rooms appear to be recently refurbished and are well done. Heater and air conditioning are both sufficient and efficient.

Stayed May 2013, travelled with family
Helpful?
2 Thank Jason B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rri103, General Manager at Red Roof Inn Cincinnati Northeast - Blue Ash, responded to this review, 30 May 2013
Dear Guest
I appreciate your comments regarding your recent stay at the Cincinnati - NE - Blue Ash Red Roof. We always enjoy hearing about the positive experiences our guests have at our hotels.

I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, I hope your next visit will be as pleasant as the previous one.

Sincerely,

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Memphis, Tennessee
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 19 May 2013 via mobile

The renovated rooms were a pleasant surprise! Comfortable bed, clean room!It made us pleased we are Red Roof Inn card members! When we travel through Cincinatti again, we will make this our stop. Our only complaint was not enough pillows for a king bed....

  • Stayed May 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank VetteCop29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rri103, Manager at Red Roof Inn Cincinnati Northeast - Blue Ash, responded to this review, 30 May 2013
Dear Guest
I appreciate your comments regarding your recent stay at the Cincinnati - NE - Blue Ash Red Roof. We always enjoy hearing about the positive experiences our guests have at our hotels.

I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, I hope your next visit will be as pleasant as the previous one.

Sincerely,

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lexington, Kentucky
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 April 2013

Red Roof in Blue Ash has done a great job with renovating their rooms. The room I stayed in was very clean and fresh. The mattress and bedding was new. I felt very comfortable and safe in that location. I highly recommend this hotel.

  • Stayed March 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Annie02_18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rri103, Manager at Red Roof Inn Cincinnati Northeast - Blue Ash, responded to this review, 3 April 2013
Dear Valued Guest,

Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Cincinnati - NE - Blue Ash Red Roof.

I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience. We look forward to seeing you in your future travels.

Sincerely,

ViJay Joshi

General Manager
Red Roof Inn - Cincinnati - NE - Blue Ash
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Red Roof Inn Cincinnati Northeast - Blue Ash

Property: Red Roof Inn Cincinnati Northeast - Blue Ash
Address: 5900 Pfeiffer Rd, Blue Ash, OH 45242-4822
Region: United States > Ohio > Blue Ash
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#1 Best Value Hotel in Blue Ash
#5 Business Hotel in Blue Ash
Price Range (Based on Average Rates): £
Hotel Class:2 star — Red Roof Inn Cincinnati Northeast - Blue Ash 2*
Number of rooms: 103
Official Description (provided by the hotel):
Located in Blue Ash just 9 miles south of Kings Island and 15 miles north of Downtown at Exit #15 Pfeiffer Rd. This newly renovated, beautifully landscaped property is a great location for all your travel needs in Cincinnati. ... more   less 
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Also Known As:
Red Roof Inn Cincinnati Northeast - Blue Ash Ohio

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