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Dayton KOA
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Brookeville Inn(Brookville)
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Reviewed 3 weeks ago

I believe this place is run by the Gouge Brother$, Nickel and Dime. The main reason I’m writing this review is the business practice we were subjected to.

We had a reservation on a site (i.e., a “contract”) along with a group of about six families since last year. In April, we got a notice that our site had been upgraded in February to a “Deluxe site” and now instead of $60-some a night, it would be over $100 a night. Unfortunately, it was a holiday weekend and no other sites were available, here or for our group at other campgrounds in the area. Several of our group canceled (along with a $10 cancellation fee) as some of them were in the basic cabins that would have cost them about $750 for the 3 day weekend! (What a nice hotel you can get for $250 in Dayton!) After registering a complaint, the campground split the increase with us to $19 more a night. The “deluxe upgrade” included a slightly larger patio pad, a gas grill, two rocker chairs and a 30”x30” bistro table and 4 dining chairs (that replaced the picnic table). The new table would only be suitable for dining for two, so families would be out of luck.

Problems encountered during the weekend:
First night: no water for about 4 hours from 6:30 to 10:30 pm, leading to backups in the toilets. Water for the rest of the stay intermittently came out brown. We ran to Wal*mart and got 9 gallons of drinking water for our group. Staff did nothing to provide water or even information on event.

Second day: person had seizures (suspected OD) in restroom. Thankfully, an off-duty EMT, medical professional, and law enforcement officer were campers and did first response. Staff literally did nothing but show up in golf cart and then leave.

Third day: Vomit on floor of women’s restroom, severely stopped up toilet in men’s room. As of 11am next day, restrooms had still not been cleaned or attended to.

Restrooms, when clean and functioning, were nice, but for the number of sites, really need more than three showers and two toilets. Lines for both were common.

Charges:
Only one car permitted per site. Need more? No problem $3 for field parking.

“Firewood Ban” – no firewood can be brought in. No problem, buy a bundle of firewood for $8. Mind you the state & federal firewood ban is to prevent firewood from _leaving_ Ohio’s quarantined areas. Law states: These materials can move freely within, but cannot leave, contiguous quarantined areas. However, the entire states of Indiana, Illinois, Ohio, Michigan, and West Virginia; as well as portions of Kentucky, Maryland, Minnesota, Missouri, New York, Pennsylvania, Virginia, and Wisconsin are quarantined areas. The purchased firewood that I saw, was in fact, emerald ash borer infected ash wood.

Golf carts cannot be brought in. No problem, you can rent one for $20 for the first hour. You can also get various rates up to $80 for 8 hours.

Visitors? No problem, $7 each/day, leave by 9 pm.

Arrive a few minutes early or leave a few minutes late, no problem, $5/hour fee. Last year one of our crew had tow vehicle trouble and had to pay this fee. Another time, one of us arrived 25 minutes early, again hit with fee, even though site was open.

Want your kids to take the train ride? No problem, $3 for the 10 minute ride around the campground. But you can get a free small slushy with your ticket.

There are a few more activities that have charges (mini-golf, crafts, stone wash, donut decorating). Some are free—hayride, fishing pond, basketball, swimming pool, various games,.

Overall, a lot of the sites are tight, with one site’s patio or fire ring within a few feet of the neighbor’s RV, even less if there was a slide-out. Site pads and most streets are gravel. Some sites have a small concrete pad for picnic table. Some sites difficult to get into because of trees close to street and adjoining site vehicles. Many sites not that level.

Rules seem to be enforced intermittently. Got on people with extra cars ($), but did not do much to enforce quiet hours, children riding bikes after dark, etc.

Free WiFi (!) with strong signal but such low bandwidth that trying to use it is frustrating because it keeps timing out.

Be prepared to take extra money because they are testing price elasticity on their fees and charges. They have lost this customer and many of our group.

  • Stayed: May 2018, travelled with friends
    • Value
    • Rooms
    • Service
1  Thank littlegreenapples
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

Checked in on Friday and no electric or water was available in the campground. Said it would be the next day before we had either put my travel trailer in a spot Where there was trees took us an hour to situate it to use her slide out was too small of an area everybody is too close together right on top each other the neighbors dogs on a long leash and visits To use the bathroom then we have to park it next to your car clear across the campground and walk back-and-forth when we’re here for the weekend and we do need to go home twice a day were only 20 minutes away because we have horses to feed I will not stay here probably again good luck with all of you check your campground before you put your trailer in been a nightmare

Stayed: May 2018, travelled as a couple
1  Thank Cathy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

We have been coming here for approximately 7 years. Although the sites are small and the prices are on the high end, we enjoy having full hook-up, so we treat ourselves to an occasional stay here. However, after our stay this year, we have no intentions of going back due to what seems to be an utter lack of concern for faithful customers. We booked a stay for this year one year ago in May of 2017. We always camp here with another family, so we scoped out sites together and found two sites that were ideal for camping together. We booked and paid for the sites in May 2017 for a May 2018 stay. In January, we received a call saying that the site we booked was being turned into a permanent site and therefore no longer available to us DESPITE THE FACT THAT WE HAD BOOKED AND PAID FOR THE SITE 8 MONTHS PRIOR. Several weeks later the family we were camping with, received a phone call telling them that the site they had booked was being turned into a deluxe site, so therefore they would be required to pay an addition $60-$70 on top of what they had already paid. This family asked if the additional cost could be waived considering they had booked and paid for their site 8-9 months prior. She was told that the owner REFUSED TO BUDGE. Neither of us were told when we originally booked the sites that there was any possibility that our sites or the prices would be changed before our stay. In fact, we were both quite clear that the whole reason we were booking so far in advance was to secure the exact sites we wanted. The fact that the owner REFUSED TO BUDGE speaks to how little he cares about his customers and returning business. I would have expected a business to honor the original booking-sites and prices. Then moving forward, anyone who booked after the changes were made, would be subject to the new prices. In addition to the changes made to our sites and additional charges, the staff here seems to "play favorites" with customers that spend most of the camping season with them. My niece tied a hammock between two trees. She was asked to remove it because they were a "tree friendly campground." However, nothing was said to the people a few campsites down who had NAILED tarps to several trees. How a rope for a hammock could be less tree friendly than NAILS is beyond me!!

  • Stayed: May 2018, travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank Repol1991
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 April 2018 via mobile

We had approximately 40 high schoolers and parents in cabins Excellent facilities. Highly recommend! Wet had a deluxe cabin which was perfect. Kids stayed in the bunk houses. Worked wonderfully and very economical.

Stayed: April 2018, travelled with friends
Thank Marcia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 October 2017 via mobile

Beautiful setting but re-name it A Noisy Place in the Country.
The close proximity to the highway allows you to hear rolling tires all day/night long.

The owner gets ANGRY if your vehicle tires are parked on a blade of grass. Be careful not to touch grass.

Stayed: October 2017, travelled on business
1  Thank HepaticPlexis1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CamperSupport, Guest Relations Manager at Dayton KOA, responded to this reviewResponded 5 November 2017

Please accept our sincere apologies that you were not completely satisfied with your stay with us this past fall. We do ask that our guests not park on the grass as we would like to keep our grounds well-maintained and beautiful for everyone. We appreciate your feedback and do wish you all the best.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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