Room smelled dirty. Carpet was very old and dirty. Bathroom floor was scummy with built up dirt in all the corners. The bathroom door needed to be removed because it wouldn't close. The refrigerator didn't work and had to be replaced; the replacement was so loud we couldn't sleep. When we turned on the air conditioning, it stunk. The free breakfast is manned by the personnel who also clean the rooms! The waffle mix was so runny that it spurted all over our clothing; we complained, but no apology and no change in the waffle mix was even offered. The same donuts and muffins were left there all week...the bagels were like rocks. No one was obviously eating them because they were stale. This hotel needs updating, better service, and a management who cares about their customers!
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- Also Known As:
- Best Western Canal Winchester Hotel Canal Winchester
- Canal Winchester Best Western
- Best Western Canal Winchester Inn - Columbus South East Ohio