The ENTIRE room smelled like MOLD and/or Mildew from the minute we walked in until we left. We told multiple employees and no one did anything about it. It was absolutely horrible!! I was also charged an additional $222.23 because they misplaced my Employee form. I am a visiting General Manager. I called the hotel and spoke to Tammy who said the owner is the one who placed the additional charges and that no one but her could remove them. I find this appalling!!! My entire staff has the ability and authorization to make these corrections. If the owner/manager needed a copy of my employee form I would have been happy to resend it. For her to just go in and charge my card without a courtesy call is very unprofessional. I faxed over a duplicate on Tuesday 9-10 and also called Best Western and filed a formal complaint. I want my card credited back the entire amount immediately!!
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- Also Known As:
- Best Western Canal Winchester Hotel Canal Winchester
- Canal Winchester Best Western
- Best Western Canal Winchester Inn - Columbus South East Ohio