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“Waited to checkin, bugs, mold, overcharged and staff blamed us”

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Hampton Inn & Suites Youngstown - Canfield
Ranked #1 of 3 Hotels in Canfield
Certificate of Excellence
Cleveland, Ohio, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Waited to checkin, bugs, mold, overcharged and staff blamed us”
1 of 5 bubbles Reviewed 17 October 2011

We arrived at check in time and were told our room was not ready. An hour and 15 min later we were finally showed our room. . Other guests only waited 15 mins for their room to be ready, when we brought this up we were told it was because we had 2 beds not one. We had to cancel plans the staff was unconcerned. they do not care if your child has special needs they only correct the problem when you contact corporateWe hurried off to salvage some of our evening and came back to bugs and mold in the bathroom ( I will post pictures). We could not use the pool safely because of an unsupervised birthday party of 11 eleven young girls with no adult supervising them. Then we were offered no compensation at all but got home and discovered that we had been overcharged by 50.00. Do not use this hotel. Go to Holiday Inn Express in North Lima instead- we never had a problem there.

Room Tip: Go to Holiday Inn express in North Lima- stay far away from this hotel
See more room tips
  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Edy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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400 reviews from our community

Traveller rating
    316
    55
    21
    4
    4
See reviews for
149
80
22
115
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Any
English first
Manchester, NJ
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 12 September 2011

Very clean, very comfortable. Staff is very friendly and helpful. Would definitely stay here again if there's a reason to be in the area.

  • Stayed August 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank gillyr62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saint Louis, Missouri
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 11 August 2011

We stayed at this hotel on our way home from New York. My daughter accidentally left her retainer in a cup on the vanity. She was devastated and knew it would cost $350 to replace it. The hotel staff could not have been nicer when we inquired the next day about the missing retainer. The maid had turned the retainer in to lost and found. It arrived today, still in the cup where my daughter left it. No one was more surprised than our orthodontist who said, "this never happens, you should write a review on tripadvisor for the hotel." This sentiment was echoed by his staff.

Thank you Hampton Inn, for the happy ending. We will be back!

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Mary Ann S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ohio
Level Contributor
83 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 bubbles Reviewed 4 August 2011

We have stayed in several nice Hampton Inns across the country. This hotel is clean and well maintained. The lobby is especially nice. It is very close to Ohio Route 11 and right near many restaurants on 224. The quaint village square of Canfield is very nearby. Nice location nearby some woods if you want to take a walk.
Poland, Boardman, Canfield is where you want to stay when visiting Youngstown. Things are newer and better kept than downtown or on the North side, in my opinion.

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank dsptravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raleigh, North Carolina
Level Contributor
52 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 28 July 2011

This was our second stay at this hotel--by choice. Most of our time is spent in Youngstown, OH, and this hotel is just minutes away. The hotel is clean, the beds are comfortable and the staff is friendly and very helpful--they go out of their way to ensure that you enjoy your stay.

I'm picky about food, so I will say that the morning breakfast that is available until 10:00 a.m. is okay on taste, but good for having a variety of choices. If you want a better-tasting breakfast Bob Evans and Cracker Barrel restaurants are nearby.

We have to return to Ohio in February. This hotel is where we will be staying. There are other Hampton Inns in the area, which we have tried, but this will be our hotel-of-choice.

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank MelbaQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louisville, KY
Level Contributor
73 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed 22 April 2011

I usually stay at a nearby Holiday Inn, but thought I would try the Hampton Inn on this visit. The room was larger and better maintained. I booked a small suite ($139) that had a small kitchenette (refrigerator, microwave, sink), seating area with work desk, and king-size bed. The thing I love about Hampton Inns is that they change the duvet cover between guests---no worries about pulling the blanket up close to your face. Every thing in the room was in good working order and clean. The fan on the air conditioner can be set to run continuously, drowning out any potential noise from the room next door. The USA Today is delivered to your door. The breakfast is hot and good, including fresh fruit and healthy choices. The staff really seems to care about this place.

Room Tip: Spend a little extra for the junior king suite.
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  • Stayed April 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank WinchesterTrust
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hlief07
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 24 January 2011

I'm so glad someone recommended this hotel. It was clean, safe, well maintained, and staff was kind. Nowadays I really appreciate all the above qualities given the terrible places I've stayed in the past. Please stay here if you whether for business or pleasure, you'll sleep well and comfortable.

  • Stayed January 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hlief07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Youngstown - Canfield

Property: Hampton Inn & Suites Youngstown - Canfield
Address: 6690 Ironwood Boulevard, Canfield, Youngstown, OH 44406
Phone Number:
Region: United States > Ohio > Youngstown > Canfield
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Canfield
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn & Suites Youngstown - Canfield 2.5*
Number of rooms: 20
Reservation Options:
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Also Known As:
Hampton Inn And Suites Youngstown
Hampton Inn & Suites Youngstown Hotel Canfield
Hampton Inn Canfield
Canfield Hampton Inn
Hampton Inn Youngstown

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