I have been a Marriott customer for business and pleasure for 13 years now. I will normally only choose a Marriott brand. This trip was a severe disappointment. I never would have imagined we would have to dodge animal feces in the hallway. We told the front desk about it and nothing was done for hours. We complained about the smell in the room and asked if we could use some air freshener, we were told they would get to it the next day. There were butt prints on one of the mirrors, mold in the showers, broken furniture, broken bath fixtures, very dirty kitchen counters and dirty floors throughout. Not to mention the sound of dogs barking throughout the night. I should have asked if it was pet friendly so I would have known there would be dog feces in the hall. The maids also left the toilet tissue kindly on the kitchen table for us to put up. Maybe this was normal for Ohio? I normally don't write reviews, but people need to know. I will reconsider Marriott in the future due to this experience.
- Official Description (provided by the hotel):
- The Residence Inn Canton is located off of I-77 near the Belden Village Mall. Just minutes from the Pro Football Hall of Fame, our location provides guests with easy access to area attractions and businesses. Whether you're staying for leisure or business, our pet friendly, extended stay suites offer all the comforts of home while away. Each suite includes free WiFi, TV with premium cable and a fully functional kitchen. Eat right with our free breakfast daily, and our RI Mix Monday through Wednesday evenings. Our Marriott hotel also offers an indoor pool and a 24 hour fitness center. ... more less
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- Also Known As:
- Canton Residence Inn
- Residence Inn Canton Ohio