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“Good hotel gone bad..”

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McKinley Grand Hotel
Ranked #15 of 18 Hotels in Canton
Detroit, Michigan
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Good hotel gone bad..”
Reviewed 4 September 2012

Hubby and I stayed at this hotel Labor Day weekend. After booking this hotel I read the reviews and was sick to my stomach. When we arrived the lobby was decent and the staff were ok. The guy serving us booked us in the same room as another couple & when we all arrived at the same room..let's just say it was embarrassing. It worked out in our favor b/c that room looked to be awful- and the room we were re-assigned to was better. Not great- but the room was clean and spacious. Hotel is definitely outdated. The enclosed hallway from the parking garage to the hotel was horrible, the carpet was dirty, and it smelled so disgusting I literally held my breath everytime we had to walk thru it. All in all our stay was ok. It could have been much better- but also could have been alot worst.

Stayed September 2012, travelled as a couple
Helpful?
2 Thank Pauly A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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299 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (58)
Date | Rating
  • English first
  • French first
  • Russian first
  • Any
English first
Manassas, Virginia
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 26 August 2012

We stayed one night, 8/23/12. When you walk into the McKinley, you can see how they can call themselves a boutique - the reception area is very nice. The desk clerk was also very nice. Now we move to the room - our room was NOT newly renovated - the carpet was filthy, the beds were all crooked and lumpy. The room is very plain and does not come close to what you'd expect when staying in a boutique hotel. The only thing resembling a boutique would be the two 'european' pillows on each bed. Maybe if you get a newly renovated room, your opinion may change - I doubt it though, usually with boutiques, each room is different not only in decor, but in size, shape and set-up. I suspect that all the rooms at the McKinley are the same size and shape. As others have stated, no refridgerator, no flat screen,

One interesting note, the room darkening curtain had a huge burgundy colored stain with quite a bit of splash. . . hmmm, a murder perhaps, or maybe just vomit.

  • Stayed August 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
2 Thank SkiptotheLOUmydarlin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Canton hotels

Cedar Falls, Iowa
Level Contributor
41 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 21 August 2012

Although the hotel doesn't have all the latest features (fridge/microwave), it was very clean and comfortable. We truly enjoyed the historic significance as well as the ambiance. The workout room had top of the line equipment in excellent condition. The pool was very clean but the 'floor' of the pool needs some work. The spa was unavailable when we were there. The rooms were very quiet. You didn't hear the people in the next room at all. The only thing you could hear was a door if the people next door let it slam. Truly enjoyed the quiet. The service was amazing! Anytime we asked for anything they were extremely helpful. We needed to find a place in town and they even printed out mapquest directions/map for us! They went over the top to make our stay enjoyable. THANK YOU!!

  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Emptynesters50613
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cincinnati, Ohio
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 August 2012

We found this "3.5 star" hotel on priceline - but let me tell you, even naming my own price didn't make up for this place. No way is it a 3.5, maybe a 2 at best. The comments below already cover my issues, it was, quite simply, gross. We didn't spend the night. I think, in it's day, this was probably quite elegant - but that day is long passed.

  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank John H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Springfield, Ohio, United States
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 16 August 2012

The pictures are not current for this hotel.I liked the ones of the pool so i booked the room. It looks nothing like the pretty picures posted ,instead yellow warning tape around the nonexisting whirlpool and funny color pool water.The saving grace for this hotel was the awesome customer service and how clean the room was even with its banged up furniture.Happy hour at the bar with Karen is fun and a good price.The bed was very comfy and has lots of pillows.

  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank rtyshopper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 August 2012

We've been to many hotels and this was the first where the front desk felt comfortable enough to call us by first name..really? Oh it gets better!We find our way to the elevators and when the door closed what nice decor in writing of who had " been there". Upon entering our room...I felt this hotel should be a candidate for the show Hotel Impossible! The carpet was old and dirty, and I wasn't impressed with the decor of stains on the chairs! The only positive was when we left housekeeping acknowledged us and was very polite!

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mojaboka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beaver Dam, Wisconsin
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 31 July 2012

Couldn't have been happier. I would recommend this hotel to any and all who ask. A nice classic hotel in the heart of downtown Canton and is easily accessible to the Hall of fame and local spots. What a beautiful, classic hotel with modern rooms! Pool could use a little work

Room Tip: All seemed nice'
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  • Stayed July 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Katy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about McKinley Grand Hotel

Property: McKinley Grand Hotel
Address: 320 Market Ave S, Canton, OH 44702-2108
Region: United States > Ohio > Canton
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #15 of 18 Hotels in Canton
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — McKinley Grand Hotel 3.5*
Number of rooms: 166
Reservation Options:
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Also Known As:
Mckinley Grand Canton
McKinley Grand Hotel Canton, Ohio

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