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“great people..enough said..”

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BEST WESTERN Celina
Ranked #1 of 3 Hotels in Celina
Marietta, Ohio
Level Contributor
283 reviews
283 hotel reviews
common_n_hotel_reviews_1bd8 210 helpful votes
“great people..enough said..”
4 of 5 bubbles Reviewed 25 August 2013

I arrived around noon for a 10 hour stay I was greeted by a wonderful lady working the desk I was given a topfloor room like I wanted I was welcomed as platinum priority club member and given a snack bag ..this appears to be an older facility but is very well kept ..everybody I encountered here was very friendly .. the room was in perfect order..clean,great bed ,great water pressure,A/C worked ok...room to park semis along entrance road ..this was a great find if Im back in the area I will stay here again...

Room Tip: top floor nice and quiet..
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  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank teamster175
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Green45310, General Manager at BEST WESTERN Celina, responded to this review, 26 August 2013
Thank you for taking the time to share your experience with us. Although our property has a few disadvantages, we strive to provide the best service and always keep it clean. Comments like yours keep us motivated to keep up the hard work. We look forward to welcoming you back in the future.
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72 reviews from our community

Traveller rating
    30
    24
    11
    5
    2
See reviews for
20
9
1
29
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Eau Claire, WI
Level Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed 9 July 2013

We stay here once or twice almost every year. We recently stayed almost a week. We had a quiet room on the 2nd floor. They have installed an elevator in the last couple years which is handy for hauling bags. The staff at the front desk were very accommodating and friendly. The hotel is kept fresh and updated and it offers a satisfying hot breakfast in the morning. We continue to be mystified as to why this hotel seems to be well run, but the housekeeping is simply not up to snuff. In my 2011 review I noted the dust on the lamps and not being vacuumed regularly. I would like to add to that the dust on the windowsill and dust on the top of bathroom tiles. Once during this stay we weren’t cleaned at all even though we left the room well before checkout time and had removed the “do not disturb” sign from the door. It took two trips down to the desk to haul up the stuff we needed. After 4 nights, I insisted on fresh sheets. Also, the beds are only hotel adequate – very definitely not the level of comfort we have been experiencing lately in other chains around country. AND the television channels are so meager, it is almost impossible to find something to watch...not what we are used to in other motel chains. It is not a bad motel but better beds, cleaner rooms, and better TV channels could make this a very good motel.

Room Tip: Ask for a room on the second floor -- much quieter.
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  • Stayed July 2013, travelled with family
    • Value
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Helpful?
1 Thank rhlh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIECelina, General Manager at BEST WESTERN Celina, responded to this review, 15 July 2013
On the behalf of the entire staff, I would like to thank you from your indepth review of your stay at our facility. It is wonderful to hear all the great comments and your helpful suggestions. We are always striving to be the best and I do apologize if we missed the mark on any portion of your stay. Your comments will be shared with the entire staff in used an a training tool.
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Columbus, Ohio
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 23 June 2013 via mobile

Nice hotel. Good location, across from lots of stores, easy to get to. Clean lobby, pool area, greeted and checked in right away. Nice spacious room, clean, great bed and pillows. Breakfast was good, nice selection, everything well stocked. This review is full of nice, clean and good's so there is nothing to complain about :) Would definately stay again if in the area.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jkliles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIECelina, General Manager at BEST WESTERN Celina, responded to this review, 24 June 2013
On the behalf of the entire staff, thank you for your kind words of praise. It can become difficult at times to strive for that perfect stay for each of our guests and we are happy that achieve our goal with your stay. We look forward to serving you in the future.
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Cleveland, Ohio
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 16 May 2013

Hotel was clean and comfortable. Entrance doors to facility very strange. Two single doors that were not automatic so it was difficult to get in without help. Never saw a hotel entrance like this. Breakfast was ok - not as extensive as other holiday inn breakfasts. Hotel staff was helpful in providing a recommendation for dinner.

  • Stayed May 2013, travelled on business
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Helpful?
Thank Maurie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIECelina, General Manager at BEST WESTERN Celina, responded to this review, 20 May 2013
I would like to take this moment to thank you for your kind words about your stay at our facility. I hope that if given a choice that you will again choose the Holiday Inn Express Celina for your lodging needs.
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Cincinnati, Ohio
Level Contributor
97 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 23 April 2013

The hotel staff was great. They were attentive, patient and very nice. Check-in was a breeze. They even allowed a late check-out for our family. We would recommend staying here. It is across the street from a Bob Evans and a WalMart so very convenient. Clean and comfortable, the way a hotel should be.

Room Tip: we stayed in a suite which had plenty of room
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  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Hickoryview
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIECelina, General Manager at BEST WESTERN Celina, responded to this review, 25 April 2013
Wow, thank you so much for your kind words!! Your experience is exactly what my entire staff strives for. It is great to hear that their hardwork paid off. Thank you again and we hope to see you again in the future.
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Cincinnati, Ohio
Level Contributor
58 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 bubbles Reviewed 23 April 2013

Stayed one night in April. Quite decent HIE. Staff was helpful, location was fine. Pool and hot tub were very nice. Only a couple of minor quibbles prevent a higher rating. For one, the staff (while very friendly and helpful) were stretched pretty thin on a Saturday evening. Had to wait a bit longer than I would have liked at the front desk (not the staff person's fault at all. She was very polite, and taking care of many things at once). Also, the room, while comfortable, had a somewhat noisy heater/AC unit. Additionally, the walls seemed rather thin, and there was a fair amount of noise coming through from other rooms. I'd stay here again, but wouldn't go out of my way to do so.

  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FlyingAuditor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIECelina, General Manager at BEST WESTERN Celina, responded to this review, 25 April 2013
Thank you so much for sharing your experience at our facility. I am glad to hear that your received "great service" during your stay. Also your comments will be shared with the entire staff and the management company. Thank you again for choosing the Holiday Inn Express for your lodging needs. We hope to see you again in the future!!
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Okinawa, Japan
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 20 April 2013

Third time staying at the Holiday Inn Express in Celina. Near restaurants, gas stations and Walmart. The walls and floor are thin, but the rooms are clean and the service is good. The staff is friendly and helpful. Management should take a look at the irons and ironing boards and ask themselves if they'd use them in the condition they are in. We stayed in the executive suite which appeared that it hadn't been used for at least a few days by the light dust that had accumulated on the night stands and end tables. This is the first time we have had any issues with cleanliness, but again, I think it was becuase it was the executive suite which probably doesn't get used as often which means it doesn't get cleaned as often. It'd be nice to have coin operated washers and dryers on-site. Had to go to a laundry mat in town. Probably the best hotel option available in Celina

Room Tip: The executive suite is on the end and is a room and a half in size. No other difference that I notic...
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  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 2KTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIECelina, General Manager at BEST WESTERN Celina, responded to this review, 25 April 2013
I would like to take this opportunity to thank you for taking the time to share your experience at our facility. Your comments and suggestions have been shared with the entire staff. Also thank you for making us aware of the irons and ironing boards issues. We are looking into updating!
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Additional Information about BEST WESTERN Celina

Property: BEST WESTERN Celina
Address: 2020 Holiday Dr, Celina, OH 45822-8344 (Formerly Holiday Inn Express Celina)
Phone Number:
Region: United States > Ohio > Celina
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Celina
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — BEST WESTERN Celina 2.5*
Number of rooms: 52
Official Description (provided by the hotel):
Among the rich farmland of western Ohio, the Best Western(R) Celina has a location with an ideal setting to meet the needs of business and leisure guests. Adjacent to most local industries and close to all of the attractions in Celina, Ohio, this hotel's location is perfect for every traveler. There are a number of corporate destinations that are easily reached from the hotel. Celina, Ohio and its surrounding area include companies like Crown Equipment, Celina Insurance Group, Fanning Howey, CAPT, Reynolds and Reynolds and R.J. Corman. Commuting to businesses is made easy, as well, thanks to the hotel's proximity to State Route 29. Plenty of leisure activities are just a short drive from the hotel. Celina, Ohio hosts numerous summer festivals and country music concerts each year. Fox's Den Golf Course is located right next to the hotel and is open to the public. Guests can go fishing or boating at Grand Lake St Marys State Park nearby or visit students at Wright State University - Lake Campus. Visitors can also head over to Eldora Speedway and get their adrenaline pumping. The Best Western(R) Celina hotel has a beautiful, relaxing indoor pool and whirlpool, as well as the complimentary, hot Breakfast Bar. If you need to work out, our fitness center is available daily 5 am -9 pm. When you visit Celina, take advantage of the convenience we offer. ... more   less 
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Also Known As:
Holiday Inn Express Celina Hotel Celina
Celina Holiday Inn
Holiday Inn Celina

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