Never felt compelled to offer a review before, but y'all gotta know: I read reviews here and, based on the manager's reply to poor reviews earlier, and a recent review of it being fine, I went for it. Really liked the place, despite the stretched and stained carpeting -- has a 'homey' feel to me; old-school and comfy. Desk to work at, table to eat on, exterior doors.... but later, when I got in bad to read, the bed-bugs started showing themselves. I had checked the mattresses and box-springs before taking my stuff in and it was all clean and bed-bug-free...I thought. As I sat there reading, bed-bugs of different sizes started coming out, which I'd think means there were a few generations of them ?
The night-staff guy was helpful and called the owner to clear giving me a refund, so I could go elsewhere and get some sleep, and the owner told him to move me to another room and we'd deal with it in the morning. My understanding is that if there's bed-bugs, they are likely in other rooms as well, so I left anyway, knowing that without the refund I'd be in my car somewhere for the night.
Next day I went back and the very kind woman told me that the boss wouldn't be in till Monday (2 days later) and when I told her I live too far to come back, she made a different call and got approval for the refund (thank you!).
All this to say: I understand that bed-bugs are hard to keep up with for a property owner, the room itself was just fine, and the on-site staff were great. Yet, I did not feel that the boss was hospitable or helpful in his response - I felt brushed off. A shame, because I had thought I'd stay there when I return for a week in October.
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- Also Known As:
- Knights Inn Circleville
- Circleville Knights Inn