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“nice staff, but bed-bugs”
Review of Rodeway Inn

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Rodeway Inn
Ranked #4 of 4 Hotels in Circleville
Reviewed 27 June 2013

Never felt compelled to offer a review before, but y'all gotta know: I read reviews here and, based on the manager's reply to poor reviews earlier, and a recent review of it being fine, I went for it. Really liked the place, despite the stretched and stained carpeting -- has a 'homey' feel to me; old-school and comfy. Desk to work at, table to eat on, exterior doors.... but later, when I got in bad to read, the bed-bugs started showing themselves. I had checked the mattresses and box-springs before taking my stuff in and it was all clean and bed-bug-free...I thought. As I sat there reading, bed-bugs of different sizes started coming out, which I'd think means there were a few generations of them ?

The night-staff guy was helpful and called the owner to clear giving me a refund, so I could go elsewhere and get some sleep, and the owner told him to move me to another room and we'd deal with it in the morning. My understanding is that if there's bed-bugs, they are likely in other rooms as well, so I left anyway, knowing that without the refund I'd be in my car somewhere for the night.

Next day I went back and the very kind woman told me that the boss wouldn't be in till Monday (2 days later) and when I told her I live too far to come back, she made a different call and got approval for the refund (thank you!).

All this to say: I understand that bed-bugs are hard to keep up with for a property owner, the room itself was just fine, and the on-site staff were great. Yet, I did not feel that the boss was hospitable or helpful in his response - I felt brushed off. A shame, because I had thought I'd stay there when I return for a week in October.

  • Stayed: June 2013, travelled on business
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1  Thank alliecatirish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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6 - 12 of 12 reviews

Reviewed 15 November 2012

I stayed here for 3 good nights. I was very pleased with the front desk the lady was eager to help. The rates were very reasonable the room was clean furnished with all the front basics. I recommend this hotel to anyone traveling around circleville Ohio.

  • Stayed: November 2012
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2  Thank NewjerseyWright
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 October 2012 via mobile

Seemed a little pricey for the service you get and the somewhat needed renovation (new carpet, walls need painted, etc) but overall nice room. No hair dryer but there is a coffee maker with the coffee packets but no coffee pot. They make your bed every other day or so but make sure your personal belongings are up and out of site....they might dissappear. Tv worked great. Lots of room. Not a bad place.

  • Stayed: October 2012
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1  Thank princessjeda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dan_D_BHI, Manager at Rodeway Inn, responded to this reviewResponded 17 April 2013

Hello, my name is Dan and I am the new Sales Manager at the Budget Host Inn, Circleville, OH. I wanted to take this opportunity to reach out to our guests that utilize the reviews on TripAdvisor when making their Hotel accommodation needs.

The Budget Host Inn has made great strides over the last couple years. We have improved the cleanliness of our rooms, improved our grounds, added wi-fi, and improved our customer service.

It was difficult to read older reviews from 2009, however, it was a much needed eye opener for us. We have heard our guests loud and clear and have made the changes you demand and deserve. Come and stay with us and see for yourself!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 January 2009

Open the door to find trash on floor.
Open the ice box to find opened beer, apple sauce & food.
Called office for towels & wash rags.
Dirty spa and bathroom.
Loose patch on rug in shape of an iron.
Killed three roaches.
No bulb in bedside lamp.
No am hot water.
Advised desk of bugs...and rest of above. Was told they couldn't understand as the room hasn't been used for some time. No wonder! Recommend only to those who have pets that eat trash & roaches.

  • Stayed: January 2009, travelled with family
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Thank Chilli-Bugsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 January 2009

We were there in Circleville for New Years Eve. 2008. The room was so awful not clean dirty and we were afraid to stay so we came back home early in the morning of Jan. 1st, 2009. It smelled and the floors were not cleaned. Bathroom had a ring around the toliet and the bathtub. The towels were black with dust on them. Copwebs from the ceilings covered the towels. Dust so thick on the furniture and I don't know what you called the stuff on the curtains was. Dead bugs on the bathroom floor. Our rooms were paid by someone else and we had already paid for them, sight unseen. I think that the Board of Health needs to go check these rooms before they are a loud to rent them out for a night. Thank Goodness we only lived 20min. away. Please check out the rooms before staying.

  • Stayed: December 2008, travelled with friends
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2  Thank kattiepro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 August 2008

NOT VERY CLEAN. My husband found clipped toenails beside the bed which he did not tell me until a day later after we checked out since he knew that would freak me out. I used to work in another HOTEL CHAIN in the house keeping dept and was maid service..so I know what to expect and what not to find in a hotel room upon arriving. HE did notice pubic hairs on the toilet as well. THERE was dusty cobwebs in the corners of the room upon the drapes. MY husband did not want to look under the bed to see what else might be foreign matter.
NOT WILLING TO SEND BACK A GARMENT THAT WAS
FORGOTTEN and I even told the desk clerk that I would pay for any and all handling and shipping and postage fees...so aging parents had to make a special trip to get the garment back for me
This was a hardship for them as well.
NO wireless internet for our room..We were told we could have gone to conference room to use the service which we did not know or find out until ready to check out.
THE breakfast is all prepackage sugar foods with only bananas for fresh fruit. AND even then not much room to sit and eat breakfast ...and the office area even smelled like it had a mold issue.
At 3:00 am IN THE MORNING THERE WAS A KNOCK AT OUR DOOR AS SOMEONE WAS DRINKING AND THEY MUST HAVE GOTTEN TO THE WRONG ROOM SO THAT WAS DISTRUBING
AS WELL.
THE only reason we stayed was due to being close to family and a short distance to drive there...however..we will not stay there again. We will drive the extra distance but since our parents had just moved there..we did not know the city well enough so we just wanted to stay close for only 2 days. After being in Circleville ..we did notice other hotels in the area.

  • Stayed: August 2008, travelled as a couple
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Thank LUELLARODEMEYER
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 November 2007

I stayed at the Knights Inn in Oct. for three nights with my dog. I was there for a workshop with dogs. I had never traveled with a dog before.
I had booked a room for us a another motel in Circleville for the 4 nights that I would be staying. After the first night of neither one of us sleeping, I got out of there as fast as I could. I listened to where the other people at the workshop were staying and decided that the Knights Inn sounded like the best place for us.
The price was reasonable for what it was. It has a service road where my dog and I took a walk to unwind everyday. Lots of fast food restaurants within walking distance.
The back of the property has a wooded area, which my dog liked. I would like to go to the second part of the workshop, if I get to I will definately be staying at the Knights Inn. We both were very comfortable there.

  • Stayed: October 2007, travelled solo
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2  Thank sparky4401
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Rodeway Inn

Address: 23897 US Route 23 S, Circleville, OH 43113-9003 (Formerly Budget Host Inn Circleville)
Region: United States > Ohio > Circleville
Amenities:
Free Parking
Hotel Style:
Ranked #4 of 4 Hotels in Circleville
Price Range: £46 - £58 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Rodeway Inn 2*
Number of rooms: 70
Reservation Options:
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Also Known As:
Knights Inn Circleville
Circleville Knights Inn

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