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“Great place to stay for baseball.”

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Comfort Inn Downtown
Ranked #17 of 38 Hotels in Cleveland
Certificate of Excellence
Reviewed 29 December 2013

Stayed at the Comfort Inn over the summer to see the Blue Jays play the Cleveland Indian. There were four of us in one room. The room was comfortable enough. The hotel is within walking distance to the stadium, which is great if you are going to see more than one game. Also within walking distance (in the summer) of the Rock n' Roll Hall of Fame and numerous bars and restaurants. Never had to take a cab throughout the whole trip. The breakfast was quite good as well, parking cheap and accessible. If you are used to staying in five star hotels then this probably isn't the place for you, but overall this is a very inexpensive option and will certainly return along with the Blue Jays in the future.

  • Stayed: July 2013, travelled with friends
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1  Thank Michael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
daysinnrichfield, Guest Relations Manager at Comfort Inn Downtown, responded to this reviewResponded 3 January 2014

We are happy to hear that your summer stay with friends had been very wonderful when you choose to stay at our Hotel. It is enlightening to know that you enjoyed our location as well as the places nearby our Hotel. Our accommodation which includes breakfast and rooms where professionally looked after by our staff to ensure that your stay will be worth the value that you expected of our Hotel. Thank you for your business and we are certainly looking forward to your next stay.

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Reviews (657)
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427 - 433 of 657 reviews

Reviewed 19 December 2013

The hotel lives up to its name. The service was excellent. I have never stayed in a hotel that had such a warm hearted staff. When they hear that a guest is visiting the Clinic, they do all that they can to minimize the stress.

Room Tip: Let them know if you are traveling to Cleveland for the Clinic.
  • Stayed: November 2013, travelled with family
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1  Thank anita12513
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
daysinnrichfield, Guest Relations Manager at Comfort Inn Downtown, responded to this reviewResponded 21 December 2013

Thank you for taking the time to write us a review with such positive feedback. Your comments aid our continuing efforts to share an excellent service and a great stay. We are very pleased to know that you appreciated our efforts to make your stay comfortable and stress-free. We hope that you’ll be even more delighted in your next stay.

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Reviewed 7 December 2013

Our youth group had an event in Downtown Cleveland recently, and I want to encourage everyone who is traveling to Downtown Cleveland to check out this hotel! The manager went above and beyond in helping our large group have rooms close to one another and catered to our every need. He also opened up their beautiful breakfast/ballroom during the event to allow us to have our lunch, as the Wolstein Center closes during intermissions for outside events. The rooms were spotless, and the beds were very comfortable. The lobby is inviting, and the staff is very courteous.

The breakfast was delicious, many foods to choose from. The check-in was quick and easy, as well as the checkout process.

The location is within walking distance of great restaurants and the Wolstein Center. Our group was very satisfied with our stay and look forward to staying at Comfort Inn next year.

  • Stayed: November 2013, travelled on business
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1  Thank LisaElliott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
daysinnrichfield, Manager at Comfort Inn Downtown, responded to this reviewResponded 11 December 2013

Thank you very much for the heart-warming review on our effort to implement further improvement in the services we provide for all our guests. Your input showed we have sufficed quality accommodation well deserved by all our guests for giving us your business and we are very grateful for your appreciation of our breakfast selection as well.

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Reviewed 7 December 2013

All categories, including Larry H
Do a first class job.

He went to the mat to help me return from a hospital - late at nite. It was a great relief to see Larry + van at 100AM.

Larry is a kind and helpful man who I like and honor for his character.

  • Stayed: December 2013
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1  Thank condomhead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
daysinnrichfield, Manager at Comfort Inn Downtown, responded to this reviewResponded 11 December 2013

Your reviews are of utmost importance to us and we aim to provide nothing less but the best experience for all our guests as you all deserve to have high quality of services for giving us your business. It is nice to read that you noticed our friendly and helpful staff. Certainly we have passed this on to our employees.

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Reviewed 4 December 2013

Had to travel to Cleveland , Ohio to Cleveland Clinic for my wife health , was searching for a Hotel was searching on line in he area its was our first time there, also was running out time to find a place to stay a lot of places was booked?? so I took a chance to call the Comfort Inn at 1800 Euclid Ave, Cleveland oh 44115, #216-861-0001 it was around. 4.30 am or 5am spoke with Donna she was great very pleasant on the phone made you feel like family never met her but speaking to her was all I needed we made the reservation by phone also made her laugh because that's me love to put a smile on people faces , after a few minutes talking to her I felt good about it after I was done told Donna looking forward to meeting her arrived on 12/1/13 at 3.30pm the staff at the time was friendly, all smiling , got our room , very clean everything we needed also before we arrived I called because I notice some room has microwave & fridges out room did not have one so I took a chance request it for our room , Donna was not working at this time , but its was there for us , belive Donna got the message , the sad part our our stay was was cut shorter let the staff know it was not a problem they said and then I met Donna its was around 5am on 12/3/13 just the person on the phone we talk a few all he time with a smile made sure everything was ok for us but for me she made us feel more than a Hotel Guest we were Family that's was a good feeling , so for me its a great place to stay the room s are great, people are great every body friendly, also the have a great shuttle service , if we have to go back I will return back to the Comfort Inn for sure looking forward to it forgot Donna worked the Third shift so if you can meet her you will see thank you , Wishing everybody the best for Christmas , at the Comfort Inn, a message for Donna if your it the Syracuse Area look us up , we will make you feel at home with us, Mr & Mrs William &Lydia Cosme

Room Tip: Stay at the Comfort Inn please ask For Donna, she an the staff will make you feel welcome and at h...
  • Stayed: December 2013, travelled as a couple
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1  Thank william r c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
daysinnrichfield, Manager at Comfort Inn Downtown, responded to this reviewResponded 11 December 2013

Thank you for your positive review of our hotel. We will ensure to maintain the quality of service that you are most comfortable experience to enjoy during your next visit in our Hotel. We are looking forward to welcoming you again during your next stay.

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Reviewed 3 December 2013

I was in Cleveland Clinic and this place was close and provided a shuttle service for my parents. Free parking and breakfast. Discount for Cleveland Clinic patients. Friendly staff. Restaurants and convenience store close by.

  • Stayed: November 2013
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Thank adamalsmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
daysinnrichfield, Manager at Comfort Inn Downtown, responded to this reviewResponded 11 December 2013

Your reviews are of utmost importance to us and we aim to provide nothing less but the best experience for all our guests as you all deserve to have high quality of services for giving us your business.

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Reviewed 1 December 2013

This hotel has great staff. Made sure everyone was taken care of, while not neglecting anyone else. The location is in the immediate downtown, however with the way Cleveland is going, there's not much around that is still in operation. Due to its location, we felt a bit apprehensive about being out after dark and made sure our doors were locked.

  • Stayed: January 2013, travelled with friends
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Thank Ghost_of_the_World
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
daysinnrichfield, Guest Relations Manager at Comfort Inn Downtown, responded to this reviewResponded 4 December 2013

It has been a pleasure to serve you and your friends during your stay. We are very flattered to know that we had a great staff at our hotel. We are indeed proud of them. Rest assured that your kind words will be passed on to our entire team. Positive feedback from our dear guests motivates us more to deliver the best service to each of our valued customers. Thank you for your business and we hope to see you gain in the future.

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Additional Information about Comfort Inn Downtown

Address: 1800 Euclid Ave, Cleveland, OH 44115-2244
Phone Number:
Region: United States > Ohio > Cleveland
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
#10 Family Hotel in Cleveland
#18 Business Hotel in Cleveland
Price Range: £90 - £273 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Downtown 2.5*
Number of rooms: 130
Reservation Options:
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Also Known As:
Comfort Inn Downtown Hotel Cleveland
Comfort Inn Cleveland
Cleveland Comfort Inn
Comfort Inn Downtown Cleveland, Ohio

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