We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good hotel, good location”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Comfort Inn Downtown
Ranked #17 of 38 Hotels in Cleveland
Certificate of Excellence
Reviewed 26 August 2014 via mobile

An all around good stay. Checked in around 730 pm after a long drive from Boston. Check in was easy and efficient. Parking was right underneath the hotel , easy and affordable ($9) It was just a pit stop a long the way to the west coast but was a very comfortable stay. Rooms were clean. Equipped with a nice Samsung LCD TV, fridge and microwave. Bedding was terrific. Location was very good as far as Cleveland is concerned. Across the street from Cleveland state and playhouse square. A subway sand which shop is connected to hotel. It is beside RTA. A Starbucks is a block down the street. We walked to the progressive field area in ten minutes and a couple nice restaurants are in that area as well ( the greenhouse tavern & Lola) . Horseshoe casino is about a 20 minute walk from hotel. Overall a very central location. Also, the breakfast was better then expected. This hotel offers great bang for your buck in the Cleveland area and for our purposes was centrally located to highways such as 90. Staff was friendly. Good job comfort inn downtown Cleveland!!

Stayed: August 2014, travelled as a couple
Thank travj1212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this reviewResponded 2 September 2014

Thank you so much for your compliments, rating, and review of our high housekeeping and cleanliness standards. It means a lot to hear from guests who are satisfied with all of our services and amenities. I am glad that you enjoyed the value and the convenient location of our hotel! We hope you're looking forward to your next stay as much as we are!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (657)
There are newer reviews for Comfort Inn Downtown
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language

339 - 345 of 657 reviews

Reviewed 24 August 2014 via mobile

Stayed here while attending sporting event. Staff friendly. Parking as good as can e for downtown hotel. Breakfast typical with waffles, eggs, sausage. Have stayed here before, because price was right. All was well until a wet wash cloth with a red stain was found hanging over the shower curtain.

Stayed: August 2014, travelled with friends
Thank bwwilliams65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this reviewResponded 2 September 2014

I'm glad you found our location to be convenient and our staff as friendly and welcoming, though we apologize for the incident you encountered in the shower room. Thank you for bringing this matter to our attention.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 August 2014

I was there one week and the entire staff was outstanding. The front desk worked very hard to meet my needs, and Shelia provided excellent and friendly service. She was vey efficient and was able to quickly process many folks checking in at the front desk.

I felt like I was paying much more for room by the level of service I received. The room clean and tidy, along with excellent staff at breakfast bar who were very responsive.

Thank you for a great stay.

  • Stayed: August 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank bobzzmail
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HSM_Hospitality_Mgr, Manager at Comfort Inn Downtown, responded to this reviewResponded 21 August 2014

We are so glad that you enjoyed our wonderful staff and that all of your needs were able to be addressed efficiently. Also, it is wonderful to know that the quality of the room and breakfast exceeded your expectations. Thank you for your business and please come see us again very soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 August 2014

We were visiting Cleveland for the Rock n Roll Hall of Fame. Which I highly recommend seeing when visiting Cleveland. Great experience. The hotel was in walking distance of everything. The room was nice and clean, the beds and pillows were comfortable and Ms. Gloria at the front desk was very helpful. The staff was outstanding. The breakfast was delicious. The hotel staff was wonderful. Would come back to this hotel again. Kudos to the Comfort Inn.

  • Stayed: August 2014, travelled with family
    • Value
    • Rooms
    • Service
1  Thank Amina J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HSM_Hospitality_Mgr, Manager at Comfort Inn Downtown, responded to this reviewResponded 21 August 2014

It is wonderful to hear such a glowing review. We are glad we made such a great impression on you and I will certainly let Gloria know about your praise regarding her quality of service. Thank you for staying with us and we look forward to your next visit.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2014

We have stayed there many times on our visits to Cleveland Clinic and the staff is always helpful and friendly. The breakfast bar is always well stocked and the ladies are always very helpful. The shuttle service is a great assest, very knowledgable driver John Loas.

  • Stayed: August 2014, travelled on business
    • Location
    • Rooms
    • Service
Thank Elklooker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HSM_Hospitality_Mgr, Manager at Comfort Inn Downtown, responded to this reviewResponded 20 August 2014

Thank you for sharing your experience and for pointing out the efforts of our staff and make you feel comfortable. We are glad that you were satisfied with the hospitality of our staff and the convenience of our amenities and we look forward to seeing you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 August 2014

Purchased 2 nites through Hotwire. Room in need of a makeover, but bedding is white and the beds comfy.

Wall of windows with blackout drapes but sheers removed. There's a flat panel TV, lots of storage drawers, and air conditioner was old but worked. Had to guess at those a/c controls - labels were missing.

Microwave and small fridge in room. Open closet. Okay bathroom with good size stone vanity and curved shower rod. When I went to call from room before leaving, realized room phone was dead.

Free breakfast has 3 flavor choices of waffles - but was out of eggs first day, out of fresh fruit the second day. Hotel guest parking is in basement garage at $7.50/day. One of the two elevators goes to that floor. Wifi is no-code and free, but computer with printer in lobby has charges.

There is a Subway sandwich, Mexican fast food, and pizza place onsite. Within block, a university burger joint. A walk through Playhouse Square to Public Square is 20 minutes.

Front desk gave my partner who knew room number - but was not on reservation, different last name, and arrived later on own - a room key without any identification request.

  • Stayed: August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank drmCanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HSM_Hospitality_Mgr, Manager at Comfort Inn Downtown, responded to this reviewResponded 19 August 2014

I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues right away. We appreciate you giving your feedback about your recent experience in our hotel and we thank you for bringing a number of important matters to our attention. We will address the maintenance task right away for the benefit of our future guests, which hopefully will include yourself.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 August 2014

Loved the shuttle to Cleveland Clinic! Otis Crowley, John Loas, and Tony were great! Very helpful! My husband was having serious surgery at Cleveland Clinic. These guys got me there when I needed to be there - even at 5 AM! John gave me lots of important information about the Clinic and getting around Cleveland.

The hotel was very comfortable and accommodating! Breakfast was great! Can't say enough about this place. Parking was free which was nice. The parking garage was very tight! I didn't care for that too much. Hit a pole when I was backing out. All in all, I would highly recommend Comfort Inn, Downtown Cleveland if you are going to Cleveland Clinic.

Also - very convenient to downtown Cleveland and to Amtrak and MegaBus stops - if you are coming to Cleveland that way.

  • Stayed: August 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank Mikekimmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HSM_Hospitality_Mgr, Manager at Comfort Inn Downtown, responded to this reviewResponded 21 August 2014

We are so glad you were able to enjoy our shuttle as well as your comfortable room and our breakfast offerings. Thank you for your business and please do come again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Cleveland hotels
0.5 mi away
Holiday Inn Express Cleveland Downtown
0.7 mi away
Drury Plaza Hotel Cleveland Downtown
0.5 mi away
Radisson Hotel Cleveland - Gateway
Show Prices
Show Prices
Show Prices
0.4 mi away
Hilton Garden Inn Cleveland Downtown
0.2 mi away
Wyndham Cleveland at Playhouse Square
0.6 mi away
Hyatt Regency Cleveland at The Arcade
Show Prices
Show Prices
Show Prices

Been to Comfort Inn Downtown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Inn Downtown

Address: 1800 Euclid Ave, Cleveland, OH 44115-2244
Phone Number:
Region: United States > Ohio > Cleveland
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
#10 Family Hotel in Cleveland
#18 Business Hotel in Cleveland
Price Range: £90 - £273 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Downtown 2.5*
Number of rooms: 130
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Choice Hotels, Hotels.com, TripOnline SA, Ebookers, HotelQuickly, Cancelon, Evoline ltd, 5viajes2012 S.L. and getaroom.com so you can book your Comfort Inn Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Inn Downtown Hotel Cleveland
Comfort Inn Cleveland
Cleveland Comfort Inn
Comfort Inn Downtown Cleveland, Ohio

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing