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“WHAT A DUMP!”

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University Hotel and Suites
Ranked #32 of 38 Hotels in Cleveland
LEXINGTON
Level 4 Contributor
47 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“WHAT A DUMP!”
Reviewed 30 June 2014

This hotel looks okay on the website (my friend made the reservation) but I had a bad feeling as soon as we arrived. The first clue is that the reservation had to be canceled the day before-red flag. The location is near downtown but it seemed abandoned. The building looks old, dingy windows, old a/c units. Then we went inside. The first room we were given had mold on the shower curtain. We immediately went back to the desk to request a room change. The second room had old carpet, old furniture. Since we were only going to be there overnight we decided to chance it. I don't know how this place is in business. I do know that it should not be. I find it ironic that the Better Business Bureau of Cleveland is right down the street from this place and gave it an 'F' rating.

Room Tip: Do NOT book a room here
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  • Stayed June 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank KARLEY K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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174 reviews from our community

Traveller rating
    5
    11
    39
    26
    93
See reviews for
24
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29
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (37)
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Detroit
Level 4 Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 28 June 2014 via mobile

Someone else I was traveling with booked this hotel and if it hadn't been for non refundable deposit we'd have left. I will say the beds were the least scary part of the place but that's not saying much. Stained carpet, dilapidated bathroom, dingy everything. They claim there was a continental bkfst but it was nonexistent (not that i would have dared to sample it). We had to change rooms to get a working tv and heard other guests also requesting different rooms due to various things not working. Neighborhood a bit shady also. Either pay for a better hotel in downtown area or stay on outskirts of city but DON'T stay here.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank bworm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 22 May 2014

Seriously the most disgusting place I have ever walked into. Urine stains, mold and food on the walls are all complementary here. Staff is not surprised and are glad to take you to an equally dirty room. The sheets are not changed regardless of what was done to them. Crumbs on the bed, lights don't work, moldy windows and walls. DO NOT SLEEP HERE. The only excellent reviews on here are from the staff.

Room Tip: run away!!!!!!!!!!!!!!!
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  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
10 Thank Saleh A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
on the road
Level 6 Contributor
338 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 210 helpful votes
Reviewed 22 May 2014

This is a budget hotel. Located in a somewhat marginal neighborhood, but right on Euclid Ave near public transit.
Walkable to downtown (from 36th street hotel to 9th street Progressive Field or Rock Hall for example).
Rooms are acceptable, clean enough, and come with a very basic breakfast (corn flakes, fruit loops, bread, jam, milk, coffee, tea, fruit juice, waffles, and sometimes apples).
Plenty of free off street parking.
Security guard on duty in lobby at night.

Room Tip: Ask to see room first. Not a lot of maintenance done here, so some rooms are in better shape than o...
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sheilds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Buffalo, NY
Level 3 Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 19 May 2014

We stayed there Saturday to a Sunday so just one night. Hotel wasn't very clean in general, we were on the 4th floor and the entire hallway did reek of weed. Rooms was dated, and quite bland. Bathroom was borderline clean. Sheets smelled clean, but had stains and one bed had some hair in them still. Overall it wasn't good, but we were fine there for one night.

The breakfast was pretty awful. Frozen waffles, toast, cereal, English muffin, and bad coffee were the choices with some nasty juice and water, all located in a pretty dirty side room.

Probably won't ever be staying here again, I'd rather pay a little more, or move a bit farther outside the city.

Room Tip: 4th floor reeked of weed, with a view of a rooftop filled with scrap metal and garbage.
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  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Brandon W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cleveland, Ohio
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 18 May 2014

STAY AWAY! This is the dirtiest hotel I have been to in 23 years. We were put in a "room" with dirty sheets, stained pillows, a mysterious black stain on the wall, marijuana ashes and sticky carpet. Went to complain and the staff moved us to a room that was just as dirty if not dirtier. I woke up feeling like I smoked a pack of newports (I don't smoke). The lights did not work and there was yellow reissue in the bathroom sink. Best part of the hotel is that you can check out whenever you want. Please stay away from this hell hole.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank Jmarzouq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Morley, Michigan
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 22 April 2014

Most disgusting place I have ever stayed. It took three times to even get a room I could sleep for a couple hours. Dirty carpets, unclean sheets with hair in them, pubic hair behind toilet seat, sunflower seed shells spit on the lobby floor still there in the morning, and marijuana smell coming from bathroom vent!!!!!! Do not book a room here!

Room Tip: Nothing completely disgusting!
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  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Kimberly B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about University Hotel and Suites

Property: University Hotel and Suites
Address: 3614 Euclid Ave, Cleveland, OH 44115-2533 (Formerly Days Inn & Suites Cleveland Downtown)
Region: United States > Ohio > Cleveland
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #32 of 38 Hotels in Cleveland
Price Range (Based on Average Rates): £
Hotel Class:2 star — University Hotel and Suites 2*
Number of rooms: 161
Reservation Options:
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Also Known As:
University Hotel Cleveland
University Hotel And Suites Cleveland, Ohio

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