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“Great Location. Great Value”

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Hampton Inn Cleveland Downtown
Ranked #12 of 38 Hotels in Cleveland
Certificate of Excellence
Fort Wayne, Indiana
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Great Location. Great Value”
Reviewed 11 March 2013

Rooms were clean and new. Free Breakfast and it was so nice to park and be able to walk everywhere. Horseshoe Casino, Quicken Loans arena, Cleveland Browns stadium, resturants/bars, and Rock and Roll HOF were all within a mile. Parking was reasonable at $20 a day

  • Stayed March 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Adam B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review, 12 March 2013
Adam B,
Thank you for sharing your experience with us at Hampton Inn Cleveland Downtown. We appreciate you staying with us! I'm glad you liked our property and location. I hope you had a great time in Cleveland. Please plan to visit us again. We look forward to it.
Sincerely,
Michael Reidy, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,339 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Fort Worth, Texas
Level Contributor
107 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 7 March 2013

We had a wonderful two evening stay. The staff was helpful and friendly. The rooms were comfortable and immaculate. I have experience as a Director of Customer Service and this property gets high marks!! Close to major attractions Rock & Roll Hall of Fame, Horseshoe Casino, and just a few blocks (short walk) to the lake.

  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kevin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review, 11 March 2013
Kevin B,
Thank you for sharing your experience with us at Hampton Inn Cleveland Downtown. We're delighted to have had you stay with us, and we're glad you enjoyed your visit. We appreciate you giving us high marks on our customer service! I hope our wonderful staff was able to add a little to your comfort. Hope you had a great time in downtown Cleveland too! Please come and visit us again.
Sincerely,
Michael Reidy, General Manager
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Alsip, Illinois
1 review
Reviewed 3 March 2013

Excellent place to stay. Employees are friendly and helpful. The hotel is immaculate and comfortable. We were in Cleveland for an interview and chose the Hampton for its location and value. We were not disappointed!

  • Stayed February 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peggy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review, 5 March 2013
Peggy R,
Thank you for your wonderful review about your recent stay with us at Hampton Inn. I'm glad you had a great visit and enjoyed our hotel. I hope the interview went well! Please visit us again. We look forward to it.
Sincerely,
Michael Reidy, General Manager
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Valparaiso, Indiana
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 March 2013

We stayed for 4 nights and loved every minute.
The beds are so comfortable.
Rooms were impecably clean and the continental breakfast was delicious and had ample selections.
The staff is very friendly and polite at all times.

  • Stayed February 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bill A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review, 5 March 2013
Bill A,
Thank you for taking the time to write a review about your recent stay with us at Hampton Inn. It's great to hear that you loved every minute of your visit. We're delighted to hear this and greatly appreciate your compliments. We hope your travels bring you back to Cleveland and you visit us again. Safe travels.
Sincerely,
Michael Reidy, General Manager
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Ontario
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 27 February 2013

We stayed at this hotel for 2 nights over the weekend of Feb.15-17. We were travelling with 2 other couples to visit the Rock and Roll Hall of Fame and The Christmas Story House. Check in was quick and efficient. The rooms have been recently renovated and are lovely. I had asked for rooms on a higher floor with views of the lake and church and this request was honoured. The complimentary breakfast was plentiful and things were replenished promptly when needed. Seating in the eating area was at a premium on Sunday morning as the hotel seemed very busy. Check out is not until noon, so maybe everyone was doing as we were and enjoying a leisurely morning and later breakfast. However, we eventually were able to get seats and enjoy our meal.
We had 2 issues during our stay. One was with noise caused by other guests on our floor (not the hotels fault) and one was a housekeeping issue. Both things were dealt with promptly and to our satisfaction. You can't ask for more than that !
Overall, I would recommend this hotel to others travelling to Cleveland. It is in easy walking distance to the Rock and Roll Hall of Fame and we were even able to pre-puchase our tickets for the Hall of Fame at the hotel's front desk ! Bonus !! We may be returning to Cleveland again in the summer and if we do we will plan on staying at the Hampton Inn for sure !

  • Stayed February 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TLDOntario
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review, 1 March 2013
TLDOntario,
Thank you for your delightful review. We appreciate you and your friends staying with us at Hampton Inn. I'm glad to hear that you had a nice, pleasant stay with us and felt well taken care of by our staff. I hope you had a terrific time in Cleveland, and when you return, please visit us again. We look forward to it!
Sincerely,
Michael Reidy, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Detroit, Michigan
1 review
Reviewed 25 February 2013

Would recommend this hotel to anyone looking for a good value at a reasonable rate. Hotel is located only blocks away from most downtown attractions. Access to freeways is nearby. Complimentary (hot) breakfast included made up for the daily $20 valet parking fee. Our room on the 14th floor had a nice view. The hotel was recently refurbished and everything was very clean and new. Room temp was stable and comfortable. We had no problem using the free wi-fi, and there was also a computer available to use as well. We couldn't have asked for a more pleasant stay and will definitely stay again if we return to the area. In addition, we were very favorably impressed with downtown Cleveland and its shopping, restaurants, and museums.

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EJS111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review, 1 March 2013
EJS111,
Thank you for visiting our great city of Cleveland, and thank you for staying with us at Hampton Inn. We're glad you enjoyed our clean, comfortable rooms as well as our delicious complimentary breakfast. There is a lot to see in Cleveland, so we hope you'll have another opportunity to visit us and enjoy the city again.
Sincerely,
Michael Reidy, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
High Point, NC
Level Contributor
141 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 6 February 2013

The Hampton was selected for me as a place to stay with a group that was traveling to Cleveland on an educational program looking at community development in the area. The hotel is very centrally located and we were able to walk to the Rock and Roll Hall of Fame and a variety of restaurants. The check-in and check-out at this hotel was very easy and the staff was very nice and friendly. My room was a king bed at the end of the hall and was furnished better than I expected and was actually larger than I expected. The room was very clean, had a flat screen tv, desk and extra chairs. The bed was comfortable and I slept well. I had no problems with the wi-fi connection in my room or the speed of the connection. The window in my room did face out into the intersection but it was not too noisy for me. The hotel has opened a lounge area and you can buy snacks but they do not have a restaurant. In the morning they do have a nice breakfast bar which worked well for the large group that I was with (about 40 folks). If you are driving they do not have parking but they do offer valet service and they seemed to be friendly and accomodating folks but I did not have a car. My only complaint was that I left a phone charger in the room and called twice to get a message to lost and found but did not get a return message or acknowledgement that they even looked for the lost item. Overall I was more impressed with the facility and location than I expected and would stay here again if I was in the area.

  • Stayed January 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tarheeltraveler4509
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review, 11 February 2013
tarheeltraveler4509,
Thank you for your kind review. We're glad to have had you and your group stay with us while visiting our downtown area. I'm pleased to hear that your visit with us was pleasant and comfortable. I'll ask our staff about the phone charger and apologize for no one returning your call. We enjoyed having all of you as our guests and hope to see you again soon.
Sincerely,
Michael Reidy, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Cleveland Downtown

Property: Hampton Inn Cleveland Downtown
Address: 1460 E 9th St, Cleveland, OH 44114-1708
Phone Number:
Region: United States > Ohio > Cleveland
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#6 Romantic Hotel in Cleveland
#8 Business Hotel in Cleveland
#9 Family Hotel in Cleveland
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hampton Inn Cleveland Downtown 3*
Number of rooms: 194
Official Description (provided by the hotel):
Experience the ultimate in comfortable and convenient hotels in Cleveland, Ohio at the Hampton Inn Cleveland-Downtown, located 13 miles from Cleveland-Hopkins International Airport. This hotel in downtown Cleveland is perfectly situated near the greatest attractions that Cleveland has to offer. Visit the Playhouse Square Theater District, or catch a Cleveland Browns or Indians game during your visit. Enjoy a day of fun at The Greater Cleveland Aquarium, Rock and Roll Hall of Fame, Horseshoe Casino or visit Cleveland's financial district, all within walking distance from the hotel.Start your day right with our free hot breakfast and unwind in the evening at our lobby bar, open Monday through Saturday from 5.00pm to 11.00pm. Stay connected in our 24-hour business center and enjoy complimentary high-speed internet access in every guest room. The fitness center features cardio and weight equipment to help you maintain your healthy lifestyle. The Suite Shop is available 24-hours for snacks and beverages. Among downtown Cleveland hotels, you’ll find the Hampton Inn Cleveland-Downtown is close to it all but far from the rest. ... more   less 
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Also Known As:
Hampton Inn Cleveland Downtown Hotel Cleveland
Cleveland Hampton Inn
Hampton Inn Cleveland Downtown Ohio

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