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“Excellent location!” 4 of 5 bubbles
Review of Hampton Inn Cleveland Downtown

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Hampton Inn Cleveland Downtown
Ranked #11 of 38 Hotels in Cleveland
Certificate of Excellence
Fort Myers, Florida
Level Contributor
104 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
“Excellent location!”
4 of 5 bubbles Reviewed 20 May 2014

We stayed at the Hampton Inn Cleveland-Downtown for two night for the Cleveland marathon. The hotel is in an excellent location, very close to I-77, I-90, etc. Very easy to get to and from. It was also close enough to the race start, Progressive Field and dining establishments. A CVS was a block away.

Our room was comfortable, on the 8th floor overlooking 9th Street and the church. Although the hotel was booked solid for the weekend, we never heard people in neighboring rooms. Bed was comfortable and the bathroom was spacious. Wish they had fridges in rooms, but not a huge deal. There was a fridge in our room when we stayed the night before at a different Hampton Inn near Akron, so we thought the hotel chain be more consistent with something like that. Again, not a big deal.

Housekeeping was busy and did a nice job, although you could hear when they would go into and out of surrounding rooms, because they let the doors slam, which would rattle our room. Kind of annoying.

Breakfast was the typical Hampton Inn fare. Plentiful and good. We tried to go to their happy hour on a Sunday evening, and forgot it was only offered Monday-Saturday. There were plenty of people staying at this hotel on a Sunday night, so wish they would have offered it. We were too tired to go out after running that morning.

Front desk staff were helpful when we asked for directions and places to dine. Valet attendants were also fast, despite it being a very busy weekend.

If we're ever back in the Cleveland area, we'd look to stay at this Hampton Inn again.

  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank WiscDoll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review, 21 May 2014
WiscDoll,
Thank you for your review and feedback from your visit to Hampton Inn Cleveland. We appreciate you choosing our hotel while in town for the Cleveland Marathon. We're pleased to know you enjoyed a quiet and comfortable stay and found our staff helpful throughout your visit. Your feedback is important to us on all areas of your stay and we hope to have you as our guest again soon. Thank you again for writing.

Kind regards,
Michael Reidy, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,293 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (164)
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2 reviews
5 of 5 bubbles Reviewed 20 May 2014

I have had the opportunity to stay at Hamptons in Chicagoland, Detroit (MI) area and Cleveland (OH). Each Hampton follows a code and gives the best service possible. I do not hesitate to book my stays at the Hamptons as I know I will have a quality stay. Friendly smiles and service always.!!!

  • Stayed May 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank 973davidm2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review, 21 May 2014
973davidm2014,
Thank you for your visit and loyalty to our brand. We appreciate the opportunity to serve your hotel needs and hope to extend our hospitality to you again at Hampton Inn Cleveland Downtown. Thank you again for your positive review.

Kind regards,
Michael Reidy, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Painesville, Ohio
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed 19 May 2014

We spent an overnight in the Hampton Inn in Clevelands downtown as it was right beside my 9 am appointment and I was concerned I would be on time. I held out nothing more than average expectations. I was wrong. Let me say again WRONG. This hotel surprised me . The staff were polite and eager to please at every turn.

We arrived and turned our car over to the Valet for parking. This was (for us ) complimentary but was advertised at $20 plus tax for 24 hours.

The check in was swift and again the staff were cheerful and helpful.

Our room (1520) was a corner unit with a view northwards along East 9th to Lake Erie. The room was large and beautifully appointed in Fall colours . The bed was huge......and very comfortable.

It had a pleasant bathroom,although,a few more toiletries would not have gone amiss.

If I were to be super picky I would complain that a couple of bottles of drinking water left in the room would be a nice touch.

There was a complimentary breakfast available in the morning but I only had a coffee to go.

Check out was quick and efficient.

This was my first stay here. If Cleveland features in my hotel plans again I will not hesitate to return.

Room Tip: High floors and a corner room would be my tip.
See more room tips
  • Stayed May 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jphilips1575
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review, 21 May 2014
jphilips1575,
Thank you for taking the time to share your experience at Hampton Inn Cleveland Downtown. It is fantastic to hear we exceeded your expectations in service, comfort, and hospitality. We're pleased to have had you as our guest and we hope you'll visit us again soon. Thank you again.

Kind regards,
Michael Reidy, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, United States
2 reviews
5 of 5 bubbles Reviewed 16 May 2014

We stayed here on a recent trip to the Rock and Roll Hall of Fame and a trip to the house where "A Christmas Story" was filmed. It is walking distance to the RRHOF and 10 minutes away from the Christmas House, if you have good directions. Hotel staff is excellent, the rooms are clean and nicely decorated and the lobby, where the complementary breakfast is held is, is tastefully decorated in a hip style. There was an African man who works there who was especially helpful and friendly.

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Robert C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review, 21 May 2014
Robert C,
We're happy to hear from you and thank you for writing a review of Hampton Inn Cleveland Downtown. It's great to know that our location added convenience to your trip while visiting the Rock and Roll Hall of Fame and "A Christmas Story" house. I look forward to sharing your compliments with our team and we hope you'll visit us again in the future!

Kind regards,
Michael Reidy, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Clinton Township, Michigan
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 16 May 2014

Went for a small bachelor party to see the Detroit Tigers play the Indians. It was not more than 10 blocks from Progressive field, not to far from the Rock and Roll hall of fame, and some good bars a couple blocks away (I enjoyed the Winking Lizard lots of beer choices). Rooms were clean and well maintained. I've stayed at a few Hampton inns and have enjoyed them all and this one is no exception. Another visit to Cleveland for me and this is where I'd stay. Also the $20/night valet Parking don't forget that.

  • Stayed September 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Anthony S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review, 21 May 2014
Anthony S,
Thank you for sharing feedback from your stay at Hampton Inn Cleveland. We're happy to know our downtown location was perfectly suited for your bachelor party weekend to see the Detroit Tigers play the Indians. We appreciate you selecting our hotel and we're glad you would return for another stay. We hope to see you again soon! Thank you once again.

Kind regards,
Michael Reidy, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Texas, United States
2 reviews
4 of 5 bubbles Reviewed 16 May 2014

I felt if there were no manager special say so, in just say at checking we have a pay only bar. Overall my stay was great, in i would stay at this hotel again. The location of this hotel great getting to and from my place of business. The valet personnel was very kind and helpful.

  • Stayed May 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Henry C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review, 8 June 2014
Henry C,
Thank you for sharing feedback from your stay at Hampton Inn Cleveland. It's great to know our close proximity to your business added convenience to your travels and you would return for another stay in the future. We hope to welcome you back again soon. Thank you again!

Kind regards,
Michael Reidy, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cool, CA
Level Contributor
293 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 387 helpful votes
4 of 5 bubbles Reviewed 15 May 2014

I feel awkward not giving this hotel a better recommendation. It was nice. We had just stayed at another hotel in the Hilton Honors family that featured the “suites” concept and this Hampton Inn suffered a bit in the inevitable comparison.

This Hampton Inn seemed to cut costs in some small-minded ways. Unlike the Embassy Suites that offered a hosted reception every afternoon (with nice variety of hors d’oeuvres and hard liquors), the Hampton Inn sold beer and wine for $5 each at their reception (with no snacks). The nice glassware in the rooms at the Embassy Suites was replaced by here at the Hampton with cardboard cups. The breakfasts were simple, make-your-own waffles with an uncomplicated buffet that offered eggs, sausage, bacon, and a potato dish. There was no omelet chef to prepare a unique dish for you.

One major positive was the wonderful mixture of fresh fruit (grapefruit, oranges, pineapples, and guava chunks) that was prepared every morning. It seemed to be a hit with everyone. The passion fruit-orange-guava juice was also excellent.

The rooms were spacious and well-appointed but seemed less useable without the suites concept. This is obviously an unfair, false comparison. The Hampton Inn is not a suites hotel. It is designed more for the business traveler than the tourist trade. Everyone was very professional but far less gracious and friendly than at Embassy Suites in Cincinnati.

One great positive: the hotel is located almost directly centered between Progressive Field (the Cleveland Indians) and the Rock and Roll Hall of Fame – easily accessible within a short walk; these were the two main focus points of our trip to Cleveland. Jaime, our host at the Hampton Inn, was exceptionally helpful and informative. I would recommend this hotel to any business traveler who wants a no-nonsense place to sleep while in Cleveland.

  • Stayed May 2014, travelled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank BruinSeniorTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review, 21 May 2014
BruinSeniorTraveler,
We appreciate your recommendations and honest assessment from your stay. I thank you for recognizing our convenient location and friendly staff even though there were areas where we fell short of meeting your expectations. Your feedback is important to us as guest satisfaction is our highest priority. We hope you'll give us the opportunity to serve your hotel needs in the future. Thank you again for writing.

Kind regards,
Michael Reidy, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Cleveland Downtown

Property: Hampton Inn Cleveland Downtown
Address: 1460 E 9th St, Cleveland, OH 44114-1708
Phone Number:
Region: United States > Ohio > Cleveland
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#6 Romantic Hotel in Cleveland
#8 Business Hotel in Cleveland
#9 Family Hotel in Cleveland
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hampton Inn Cleveland Downtown 3*
Number of rooms: 194
Official Description (provided by the hotel):
Experience the ultimate in comfortable and convenient hotels in Cleveland, Ohio at the Hampton Inn Cleveland-Downtown, located 13 miles from Cleveland-Hopkins International Airport. This hotel in downtown Cleveland is perfectly situated near the greatest attractions that Cleveland has to offer. Visit the Playhouse Square Theater District, or catch a Cleveland Browns or Indians game during your visit. Enjoy a day of fun at The Greater Cleveland Aquarium, Rock and Roll Hall of Fame, Horseshoe Casino or visit Cleveland's financial district, all within walking distance from the hotel.Start your day right with our free hot breakfast and unwind in the evening at our lobby bar, open Monday through Saturday from 5.00pm to 11.00pm. Stay connected in our 24-hour business center and enjoy complimentary high-speed internet access in every guest room. The fitness center features cardio and weight equipment to help you maintain your healthy lifestyle. The Suite Shop is available 24-hours for snacks and beverages. Among downtown Cleveland hotels, you’ll find the Hampton Inn Cleveland-Downtown is close to it all but far from the rest. ... more   less 
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Also Known As:
Hampton Inn Cleveland Downtown Hotel Cleveland
Cleveland Hampton Inn
Hampton Inn Cleveland Downtown Ohio

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